Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Never use a hard or sharp object to operate the touchscreen, or
damage may result.
Do not expose the device to water.
Cleaning the Outer Casing
NOTICE
Avoid chemical cleaners and solvents that can damage plastic
components.
1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2
Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from power.
4
Gently wipe the screen with the cloth.
Avoiding Theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windshield by the suction
cup.
• Do not keep your unit in the glove compartment.
• Register your device at
Mounting on Your Dashboard
NOTICE
The permanent mounting adhesive is extremely difficult to
remove after it is installed.
You can use an optional mounting disk to mount your device to
the dashboard and comply with certain state regulations. See
1
Clean and dry the dashboard where you are placing the disk.
2
Remove the backing from the adhesive on the bottom of the
disk.
3
Place the disk on the dashboard.
4
Remove the clear plastic cover from the top of the disk.
5
Place the suction cup mount on top of the disk.
6
Flip the lever down (toward the disk).
Removing the Device, Mount, and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2
Tilt the device forward.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Purchasing Additional Maps
1
Go to your device product page at (
).
2
Click the
Maps
tab.
3
Follow the on-screen instructions.
Purchasing Accessories
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
Connecting the Device to Vehicle
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable (
Fuse in the Vehicle Power Cable
).
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is between 32°
and 113°F (between 0° and 45°C).
• Verify that the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (
• Shorten the display timeout (
• Disable Bluetooth wireless technology (
).
• Put the device in sleep mode when not in use (
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
The battery gauge does not seem accurate
1
Allow the device to fully discharge.
2
Fully charge the device without interrupting the charge cycle.
My device does not appear as a removable
drive on my computer
On most Windows computers, the device connects using Media
Transfer Protocol (MTP). In MTP mode, the device appears as
a portable device and not as a removable drive. MTP mode is
supported by Windows 7, Windows Vista®, and Windows XP
Service Pack 3 with Windows Media Player 10.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows
XP Service Pack 3 use USB mass storage mode.
16
Troubleshooting
