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Garland MWGH-9501, Operation Manual, Page: 31 / 36

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Garland MWGH-9501 Operation Manual Download Page 31

 31 

TROUBLESHOOTING 

 
 

 

 
 

Platen fails to lower 

or  

controller displays 

“Unable to lower 

platen” 

Grill has not reached the 

temperature required by  

the selected menu item 

Upper platen locking 

pin engaged 

Press each controller 

button, Does controller 

“beep”? 

Pull locking pin out 

Allow grill to heat 

until all LED’s are 

green and display  

stops flashing 

 
 

NO 

 
 

 
 

NO 

 
 

Call Service Company  

 
 

NO 

 
 

 
 

YES 

 
 

 
 
 
 

 
 

YES 

 
 

 
 

YES 

 
 

Controller 

displays 

“EPROM 

CORRUPT

” 

Press 

“PROG”  

button to 

reset 

Was new  chip or 

new  version of chip 

recently installed 

Call for Service 

 
 

NO 

 
 
 

 
 
 

YES  

 
 
 

 
 
 
 
 
 
 

Summary of Contents for MWGH-9501

Page 1: ...ICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE INJURY OR DEATH READ THE INSTALLATION OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT KEEP APPLIANCE AREA F...

Page 2: ...L GRILL CONTROLS 16 DESCRIPTION OF GRILL CONTROLS 17 The Master Power Start On Stop Off Switch 17 Indicator Lights 17 Up Arrow Button Two Functions 17 Right Arrow Button Two Functions 17 Program Mode...

Page 3: ...e 22 To Add Program a Optional Menu Clam 22 To Add Program Optional Menu Flat 23 To Add Program High Limit Grill 24 To Add Program High Limit Platen 24 CALIBRATION 25 CLEANING AND MAINTENANCE 26 AFTER...

Page 4: ...s or our agents shall not be held liable for any claims of personal injury or consequential damage or loss This warranty gives you specific legal rights and you may have other rights which vary from s...

Page 5: ...propriate Material Safety Data Sheet s MSDS WARNING After turning the master power switch to the START position the grill will go through an initialization process If the upper platens are in the lowe...

Page 6: ...AL INSTALLATION Slide release material rod through hemmed end of the release material sheet Hook release material rod on brackets located at the rear of the upper platen Release Material Hook Upper Pl...

Page 7: ...7 NOTES...

Page 8: ...T SPECIFICATIONS Gas Type Heat Input kW Setting Pressure Manifold Pressure Flow Rate Natural 18 46 20 25 mbar 8 75mbar 1 96 m3 h Propane 18 88 30 37 50 mbar 25 mbar 1 46 kg h MINIMUM CLEARANCES FOR SE...

Page 9: ...IFICATIONS Gas Type Heat Input kW Setting Pressure Manifold Pressure Flow Rate Natural 9 23 20 25 mbar 8 75mbar 0 98 m3 h Propane 9 44 30 37 50 mbar 25 mbar 0 73 kg h MINIMUM CLEARANCES FOR SERVICING...

Page 10: ...UT SPECIFICATIONS Gas Type Heat Input kW Setting Pressure Manifold Pressure Flow Rate Natural 18 46 20 25 mbar 8 75mbar 1 96 m3 h Propane 18 88 30 37 50 mbar 25 mbar 1 46 kg h MINIMUM CLEARANCES FOR S...

Page 11: ...ype Heat Input kW Setting Pressure Manifold Pressure Flow Rate Natural 18 46 20 25 mbar 8 75mbar 1 96 m3 h Propane 18 88 30 37 50 mbar 25 mbar 1 46 kg h MINIMUM CLEARANCES FOR SERVICING TOP FRONT LEFT...

Page 12: ...mbar 8 75mbar 1 96 m3 h Propane 18 88 30 37 50 mbar 25 mbar 1 46 kg h MINIMUM CLEARANCES FOR SERVICING TOP FRONT LEFT SIDE RIGHT SIDE REAR mm 600 150 150 150 ELECTRICAL REQUIREMENTS 3N 400V 50Hz kW LO...

Page 13: ...nifold Pressure Flow Rate Natural 18 46 20 25 mbar 8 75mbar 1 96 m3 h Propane 18 88 30 37 50 mbar 25 mbar 1 46 kg h MINIMUM CLEARANCES FOR SERVICING TOP FRONT LEFT SIDE RIGHT SIDE REAR mm 600 150 150...

Page 14: ...of clearance between the handle on the front of the upper platen and the lower lip of the ventilation system hood The raised position of each platen is adjusted by raising or lowering the upper of th...

Page 15: ...This is to be found on the following page in this manual When the burner is correctly adjusted the alternate rating plate decal must be placed over the existing rating plates to reflect the new catego...

Page 16: ...LIGHTS MENU BUTTON TEMPERATURE PROGRAM FUNCTION BUTTON PROGRAM MODE BUTTON RIGHT ARROW BUTTON UP ARROW BUTTON WHEN PUSHED SIMULTANEOUSLY CLAM MODELS ONLY CANCEL RAISE PLATEN BUTTON STANDBY BUTTON PRO...

Page 17: ...lay the Remove time Top Temperature Bottom temperature and Gap setting for the menu item displayed Each item will be displayed in the order as stated above After 5 seconds the display will return to t...

Page 18: ...l lower to the preset gap and the timing will automatically start 3 When the cook cycle times down to five 5 seconds remaining a pre time out alarm will sound to alert the grill operator 4 When the co...

Page 19: ...the required menu displayed press the UP ARROW button 2 Pressing the UP ARROW button repeatedly will cycle through and display that menu s function time s set temperature s and the gap setting if appl...

Page 20: ...needed to access them 352 352 9 56 21 9 56 21 352 352 352 352 0 18 7 06 0 18 7 06 6 67 0 6 783 6 67 0 6 783 0 18 0 18 0 18 0 18 0 18 0 18 0 18 0 18 6 7 6 7 6 7 6 7 7 03 7 03 81 7 21 81 7 21 352 8 7 35...

Page 21: ...button twice to display SYSTEM SETUP 3 PRESS and HOLD the UP ARROW button for ten 10 seconds GAP CALIBRATION will be displayed 4 PRESS the MENU button The hold feature will display OFF 5 HOLD the RIG...

Page 22: ...dvance the cursor to the right for changing its value 7 PRESS the PROG button to display MENU ITEMS 8 PRESS the RIGHT ARROW button to return to the normal OPERATING MODE To Change Griddle Temperature...

Page 23: ...right for changing its value Alpha numeric capabilities 24 PRESS the PROG button to display MENU ITEMS 25 PRESS the RIGHT ARROW button to return to the normal OPERATING MODE To Add Program Optional M...

Page 24: ...PROG button to display MENU ITEMS 28 PRESS the RIGHT ARROW button to return to the normal OPERATING MODE To Add Program High Limit Grill 1 PRESS and HOLD the PROG button for five 5 seconds Display wi...

Page 25: ...grill plate in the center of the cooking zone Each upper platen has one thermocouple probe in the center Thermocouple Locations FRONT REAR UPPER 14 3 4 7 179mm 375mm 102mm 229mm 5 Select a heat zone d...

Page 26: ...mp Grill Cleaner HCS and empty the contents into a suitable container One packet cleans a 3ft grill 7 Firmly attach the McD NO SCRATCH Pad to the pad holder 8 Dip the NO SCRATCH Pad into the grill cle...

Page 27: ...d The controller will turn the heater controlled by the malfunctioning probe OFF If the open probe condition should correct itself the control will return to the IDLE MODE CLAM DID NOT GO DOWN Occurs...

Page 28: ...E TEST FOR MAIN BURNER FLAME FOR 7 SECONDS FLAME GAS VALVE OPEN MAIN CONTROL CHECKS GAS VALVE STATUS EVERY 12 SECONDS OPEN CONTROL CHECKS FOR TEMPER ATURE INCREASE Y ES UP TO SET TEMPER ATURE TURN OFF...

Page 29: ...it breakerat service panel is OFF or tripped Reset circuit breaker Call Service Company YES YES NO NO Low internal product temperature s Cook time too short Grill out of calibration Low product qualit...

Page 30: ...r display reads OFF Call Service Company Reconnect to power supply Reset circuit breaker Press MENU SELECT button NO NO NO YES YES YES Inconsistent or erratic internal product temperatures Carbon buil...

Page 31: ...Upper platen locking pin engaged Press each controller button Does controller beep Pull locking pin out Allow grill to heat until all LED s are green and display stops flashing NO NO Call Service Com...

Page 32: ...ower OFF Controller displays TOO HOT then returns to normal operations Current product selected requires a lower temperature than the previous product Allow grill temperature to fall to selected menu...

Page 33: ...ruption Monitor for repetative error Problem persist YES NO Call for Service Controller displays Faulty Element Shorted Probe Power supply to the grill has been interrupted YES Reset the grill by pres...

Page 34: ...6 140 F 142 F 144 F 145 F 147 F 149 F 151 F 153 F 154 F 156 F 7 158 F 160 F 162 F 163 F 165 F 167 F 169 F 171 F 172 F 174 F 8 176 F 178 F 180 F 181 F 183 F 185 F 187 F 189 F 190 F 192 F 9 194 F 196 F...

Page 35: ...35 NOTES...

Page 36: ...36...

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