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Part Number  4532292   Rev 3   12/15 23

MAINTENANCE SAFETY—DISCLAIMER

 DANGER

It is the responsibility of the equipment owner to 

perform a Personal Protective Equipment Hazard 

Assessment to ensure adequate protection during 

maintenance procedures.

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Warning

A good maintenance of the appliance requires regular 

cleaning, care and servicing. The site-supervisor and the 

operator must ensure all components relevant to safety 

are in perfect working order at all times.

NOTE: Cleaning tools and supplies are not provided.

DANGEROUS ELECTRICAL VOLTAGE

 DANGER

Do not open the appliance. Maintenance and servicing 

work other than cleaning as described in this manual 

must be done by an authorized service personnel.

 DANGER

If any part of the appliance is cracked or broken, 

Stop 

and Immediately Turn Off the appliance

. Only if it 

is possible and safe, disconnect the equipment from 

main power supply. Do not touch any parts inside the 

appliance. 
Disconnect electric power at the main power disconnect 

for all equipment being serviced. 
Failure to disconnect the power at the main power 

supply disconnect could result in serious injury or death. 

The power switch DOES NOT disconnect all incoming 

power.
Contact an authorized service agency for assistance.

MAINTENANCE SAFETY—CLEANING

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Warning

Never use a high-pressure water jet for cleaning or hose 

down or flood interior or exterior of the equipment 

with water. Ensure that no liquid can enter into the 

equipment.

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Warning

Allow heated equipment / glass surface to cool down 

before attempting to clean, service or move. 

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Warning

When cleaning the exterior, care should be taken to 

avoid front power switch and the electrical cords. Keep 

water and cleaning solutions away from these parts.

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Caution

Do not use caustic cleaners on any part of the 

equipment. Use mild, non abrasive soaps or detergents, 

applied with a sponge or soft cloth. 

,

Caution

Ensure to remove all residues of cleaning agents from 

the cooking surfaces. Use a clean moist cloth to wipe off 

any such surfaces.

,

Caution

Using commercial cleaning fluids or chemicals: Read the 

directions for use and precautionary statements before 

use. Pay attention to the concentration of cleaner and 

the length of time the cleaner remains on the food-

contact surfaces or equipment surfaces.

Notice

Inspect and Clean Fresh Air Intake Filter

We strongly recommend using air intake filters in all 

installations to protect the equipment from grease 

particles. A dirty, blocked air intake filter blocks the 

air vent and can cause damages to the electronic 

components. Inspect, clean or replace the air intake 

filters at least once a week or as often as necessary.  

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Warning

Inspect Silicone Seal

When the silicone seal is broken, water penetration 

could cause the appliance to fail, and any malfunction 

could cause personal harm.

Section 4

Maintenance

Summary of Contents for GI-SH/GR 3500

Page 1: ...ation and Maintenance Manual Part Number 4532292 Rev 3 12 15 Induction Counter Top Series Griddle Line Single and Dual Models models GI SH GR 3500 GI SH GR 5000 GI SH DU GR 7000 GI SH DU GR 10000 Orig...

Page 2: ...r available when you call Your Factory Authorized Service Agent Service Agent Telephone Number Your Local Equipment Supplier Supplier Telephone Number Model Number Serial Number Date of Installation A...

Page 3: ...r any damages or personal injury caused by failure to observe any safety requirements Risks involved when disregarding safety precautions include but not limiting to Death or injury caused by electric...

Page 4: ...c This appliance is not approved or authorized for home or residential use but is intended for commercial applications only The manufacturer and or authorized representative will not provide service w...

Page 5: ...tion 10 Installation Safety Electrical 10 Specifications 11 Dimensions SH GR 3500 SH GR 5000 11 Dimensions SH DU GR 7000 SH DU GR 10000 12 Dimensions SH DU GR 7000 SH DU GR 10000 Stainless Steel Legs...

Page 6: ...ntenance Safety Cleaning 23 Personal Protection 24 Daily Cleaning and Maintenance 25 Stainless Steel case 25 Visual Inspection of Silicone Seal 25 Grease drawer 25 Drain Plug Braising Pan Equipment 25...

Page 7: ...between meal preparations throughout the day 1 Europatent EP 0858722 Swiss Patent 695817 US 7183525 B2 Compliances North American models ETL listed in compliance with UL 197 CSA C22 2 No 109 NSF 4 Co...

Page 8: ...arketing identifier is used when specifying the product on specification sheet and other marketing literature This product is identified as GI model number Examples GI SH GR 3500 GI SH DU GR 7000 Seri...

Page 9: ...icatorsanddesignersmustconsulttheir counter top suppliers when designing an appropriate support structure and clearance for the counter top and the installation Notic Induction equipment that is not i...

Page 10: ...en the data listed on the serial plate is different than that listed in this manual contact the manufacturer or the authorized representative Notic All cables must be routed protected and tension free...

Page 11: ...SH GR 5000 Measurements in millimeter and inch 1 2 3 4 5 6 3 3 A A 96 3 77 Indicates the direction of airflow 1 Distance to wall or other obstruction minimum 40mm 1 57 2 Fresh air supply 3 Air exhaus...

Page 12: ...R 10000 Measurements in millimeter and inch TOP VIEW 1 2 3 3 4 5 6 A A Indicates the direction of airflow 1 Distance to wall or other obstruction minimum 40mm 1 57 2 Fresh air supply 3 Air exhaust 4 E...

Page 13: ...LEGS NSF COMPLIANT USA CANADA Measurements in millimeter and inch TOP VIEW 1 2 3 3 4 5 6 A A Indicates the direction of airflow 1 Distance to wall or other obstruction minimum 40mm 1 57 2 Fresh air s...

Page 14: ...ht side or both Model a b c mm inch mm inch mm inch SH GR 40 1 57 20 0 79 40 1 57 SH DU GR 40 1 57 20 0 79 40 1 57 PARALLEL INSTALLATION AND CLEARANCE A gap between two countertop single griddle units...

Page 15: ...al and local regulations ELECTRICAL CABLES Power supply cable and plug included 1 8 meter 6 foot long exception 440V appliance OPERATING CONDITIONS For the appliance to function properly the following...

Page 16: ...rom heat steam and grease generated by other equipment such as oven deep fryer pasta cooker steamers and water bath The control switches on the front panel must not be blocked or obstructed Keep the i...

Page 17: ...adjustable and lockable Optional To prevent the appliance from slipping Tabletop Self Adhesive Foot Pads can be purchased for the feet Insert the feet into the Foot Pads and the feet can then be affix...

Page 18: ...al Protection Observe also ALL operation safety requirements in section 3 Operation 1 Turn the control knob to set the temperature to 200 C or 392 F 2 The display shows the set temperature followed by...

Page 19: ...e these equipment Heat only food products on the griddle plate or in the braising pan OPERATION SAFETY PERSONAL PROTECTION Notic Induction appliances are more powerful heat up pans quicker and cook fo...

Page 20: ...in contact with hot surfaces or hot grease Wear personal protective equipment Cooking with Induction Glass Tops Models nWarning Never Leave An Empty Pan On Cooktop Induction appliances heat up empty...

Page 21: ...40o C 104o F 5o C 41o F 40o C 104o F 5o C 41o F 2 Never place your induction equipment next to any grease generating or heat generating equipment 3 Clean the intake filter at least once a week or as o...

Page 22: ...a dot To shutdown the appliance Turn the control knob to the OFF position If the sensors detect high level of residual heat the display shows hot If the residual heat from the griddle plate is low th...

Page 23: ...for cleaning or hose down or flood interior or exterior of the equipment with water Ensure that no liquid can enter into the equipment nWarning Allow heated equipment glass surface to cool down before...

Page 24: ...may collapse or tip if misused in this manner DANGER To avoid cardiac pacemaker malfunction consult your physician or pacemaker manufacture about effects of electromagnetic field on your pacemaker nWa...

Page 25: ...ent Caution A grease drawer must be in place before operating appliance DRAIN PLUG BRAISING PAN EQUIPMENT The drain plug is dishwasher safe CLEANING THE GRIDDLE PLATE BRAISING PAN Caution Risk of burn...

Page 26: ...be DRY before you put it back into the holder AIR INTAKE FILTER BUILT IN MODELS SH GR IN 1 Locate the filter which is inserted into the holder mounted onto the cabinet 2 Press down on the corners as...

Page 27: ...is ON Symptoms When a malfunction occurs the appliance may be in one of the following states The appliance switches off immediately The appliance continues to operate in a power reduction mode The ap...

Page 28: ...ent with three phase supply only Check incoming power supply Example power cable plugged into the wall socket Check kitchen main fuse box Defective equipment Put knob in OFF position Only if possible...

Page 29: ...ure The intake air temperature must be lower than 40 C 104 F Contact an authorized service agency 7 E29 E47 Generator component failure Problem with control wiring Warning from overheated pan cooking...

Page 30: ...30 Part Number 4532292 Rev 3 12 15 Troubleshooting Section 5 Wearable Parts List Photo Part Number Description 70000015 Silicone Seal PACTAN 7076 310ml For installation and water tight seal...

Page 31: ......

Page 32: ...ce equipment comes with KitchenCare and you choose the level of service that meets your operational needs from one restaurant to multiple locations StarCare Warranty lifetime service certified OEM par...

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