GardenWize GW367, Manual

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Problem Possible Cause Corrective Action
Pilot will not ignite Gas cylinder valve is closed Open valve
There is a block in pilot tube or the
opening Clean or replace the opening or
pilot tube
Air in gas hose Open gas hose and let it bleed
out for no more than 1 or 2
minute until you smell gas
Low gas pressure with the cylinder
valve fully open Replace the gas cylinder
Faulty igniter Obtain a new igniter/control box
from manufacturer
Pilot will not stay lit Dirt/residue around the pilot Clean/remove dirt/residue around
the pilot
Connection between the gas valve
and pilot assembly is loose Check if the connection is secure
and perform a gas leak test (see
Checking For Leaks)
Thermocouple is not operating
correctly Replace thermocouple
Burner will not light Gas cylinder is frosted over Allow the gas cylinder to naturally
defrost. Never apply any heat
in an attempt to speed up the
defrosting.
Blockage in opening Clear blockage
Control knob is not in ON position Turn control knob to ON
Burner flame is low
Gas pressure is low Replace the gas cylinder
Outdoor temperature is less than
5°C Use a full cylinder
There is blockage in either the
burner or orifice Locate and clear the blockage
Carbon deposit/build up
Dirt or film on reflector and burner
screen Cleaner reflector and burner
screen
Blockage in burner Remove blockage and dry clean
the burner inside & outside.
Troubleshooting