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AFTER SALES SUPPORT 1800 599 8898 [email protected] 1958/21224-14
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AFTER SALES SUPPORT 1800 599 8898 [email protected] 1958/21224-14
Warranty
Warranty
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occurs, it is recommended that the area be touched up immediately
with rust inhibiting paint. Surface rust can be removed easily using
a very light application of common cooking oil. If rusting occurs and
is not treated correctly, the oxidation may start dripping onto the
deck or patio. This may result in stains that are difficult to remove.
Fabric
Umbrella fabric is warranted against separation at the seams.
Fading, mildew, and/or discoloration due to exposure to elements,
chemicals, and spills are not covered.
Umbrella
Umbrella frames are warranted against manufacturer’s defects in
workmanship and materials.
Safety Warning! Umbrellas must be closed when not in
use and taken down in windy conditions.
Powder coat and/or Paint
The finish is warranted against blistering, peeling, or cracking.
Fading resulting from exposure to elements, chemicals, and spills are
not covered. Scratches and chips due to normal wear and use are
not covered
Freight & Packing
The manufacturer will be responsible for shipping, handling, and
packaging charges for all valid warranty claims.
Care & Maintenance
Be careful to never allow water build up in frames as this will cause
corrosion and freeze damage in cold climates. Wash all frames with
a solution of mild soap and water. Rinse with clean water and dry
with a soft absorbent cloth towel. Frames can be treated with a liq-
uid wax for maximum protection against UV rays and/or salty damp
air. If your set includes cushions, slings, and/or an umbrella, they
may be cleaned by hand with a solution of soap and water with a
clean water rinse.
Exclusions
•
Damage caused by acts of nature (weather damage)
•
Wind damage
•
Failure caused by unreasonable, unanticipated or abusive use
•
Failure caused by a lack of reasonable and necessary care and
maintenance
•
Normal fade of fabrics
•
Glass table tops
•
Bursting or cracking of tubing due to exposure to water and
freezing temperatures
•
General frame rusting
•
Lack of original receipt will void warranty.
Proof of purchase (dated register receipt and store name) is required
for warranty claims. Lack of original receipt will void warranty.
Customer Service
Monday-Friday 9:00am-5:00pm EST
Phone: 800-599-8898
Fax: 973-227-7189
E-mail: [email protected]
Web: www.tdcusainc.com
Address: 14 Madison Rd, Fairfield, NJ 07004
