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Ganz ZN-PT304L, User Manual

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Ganz ZN-PT304L User Manual Download Page 49

   

 

 

 

 

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Appendix 

A. Troubleshooting 

Status LED 

The following table lists the LED patterns in general. 

Condition LED 

color 

Loading system after power on 

Steady red 

During booting procedure 

Steady red and green. 

Detecting and setting network 

Steady green. Blink red till IP address is
confirmed. 

After network is setup (system up) 

Blink green every second and steady red 

During the upgrade firmware process 

Blink green every second and fast blink red

Reset and restore   

 

There is a button in the back side of the IP Camera. 
It is used to reset the system or restore the factory 
default settings. 
RESET:   Click on the button. 
RESTORE:  
1. Press on the button continuously. 
2. Wait for all LED blink fast. 
3. Free the button. 
 

  Restoring the factory defaults will erase any previous settings.   

 
 

Summary of Contents for ZN-PT304L

Page 1: ......

Page 2: ...oduct name IP Camera with Pan Tilt ZN PT304L Release Date 2006 12 1 Manual Revision 1 00 Web site www ganz jp Email zn tech cbc co jp zn sales cbc co jp Made in Taiwan Copyright 1925 2006 All rights reserved ...

Page 3: ...also ensures the product is used properly as intended The IP Camera is a network device and its use should be straightforward for those who have basic network knowledge The Troubleshooting chapter in the Appendix provides remedies to the most common errors in set up and configuration You should consult this chapter first if you run into a system error The IP Camera is designed for various applicat...

Page 4: ...s capability 14 Main Screen with Camera View 14 Client settings 18 Administrator s capability 20 Fine tuning for Best Performance 20 Opening accounts for new users 23 Build a security application 23 Software revision upgrade 24 Definitions in Configuration 26 System parameters 27 Security settings 28 Network settings 29 Network type 29 HTTP 30 RTSP Streaming 30 DDNS 32 Access List 33 Audio and Vid...

Page 5: ...og 45 Viewing system parameters 46 Maintenance 47 Appendix 48 A Troubleshooting 48 Status LED 48 Reset and restore 48 B URL commands of the IP Camera 49 Get server parameter values 49 Set server parameter values 50 Available parameters on the server 51 Camera Control 61 Recall 62 Application page CGI command 63 Capture single snapshot 64 Account management 65 System logs 66 Configuration file 66 U...

Page 6: ... 5 Package Contents ZN PT304L Quick installation guide Power adapter Warranty card Mounting Kit Pads Software CD ...

Page 7: ... front red LED will become lighted first and then the device will go through booting process During the booting process red and green LEDs will be on After booted the IP Camera will standby for getting IP address After getting IP Address the green LED will blink every second If the red LED is blinking please check the network connections To install in Ethernet Make sure the Ethernet is firmly conn...

Page 8: ...e end of the hardware installation the Administrator must place the product software CD into the CD ROM drive of the PC running in MS Windows An auto run program will pop up If the program is not on auto run go to the root directory of the software CD and click on autorun exe Click on Software Utility item after the window contains changed click on Installation Wizard to run GANZ s installation pr...

Page 9: ... the same LAN After searching GANZ IP Cameras will be located by the Installation Wizard There may be several entries shown in the window The Administrator may differentiate the IP Cameras with the serial number For the series number in the Serial Number field please check the label on the bottom of the camera ...

Page 10: ...side this range is free the Network Camera will be assigned to this IP address and its subnet mask would be 255 255 255 0 If none of the addresses is free the IP Camera will try the range from 192 168 0 2 to 192 168 0 98 After an IP address is assigned to the camera the Activity status LED blinks The UPnP function will always assign an IP address for the IP Camera The Administrator can click on bu...

Page 11: ... the product CDROM to find the location of the IP Camera There may be many IP Cameras in the local network Users can differentiate the IP Cameras with the serial number The serial number is printed on the labels on the carton and the back of the IP Camera body Please refer to the user s manual of Installation Wizard for detail ...

Page 12: ...ooting chapter of the Appendix Add Password to Prevent Unauthorized Access The default Administrator s password is blank and the IP Camera initially will not ask for any password The Administrator should immediately implement a new password as a matter of prudent security practice Once the Administrator s password is saved the IP Camera will ask for the user s name and password before each access ...

Page 13: ...entication the following figure is displayed The foreground is the login window and the background shows the message if authentication fails The user may check the option box to save the password for future convenience This option is not available to the Administrator for obvious reason If the administrator root user assigns no password everybody can access the homepage directly ...

Page 14: ...user s PC or notebook If the highest security level is set the computer may prohibit any installation and execution attempt This plug in has been registered for certificate and is used to display the video in the browser Users may click on to proceed If the web browser does not allow the user to continue to install check the Internet security option and lower the security levels or contact your IT...

Page 15: ...faces Camera View What the camera sees Pan Tilt control buttons These buttons provide a command interface to control the aim of the camera Click on the configuration link to the left of the image window to enter the configuration page The Configuration Snapshot The button provides users a fast way to capture a single image of the video from the IP Camera Client Settings ...

Page 16: ...rget Using mouse to click on the target inside the video will command the IP Camera to aim at the target View capabilities This feature allows users to open a digital zoom control window to specify the zoom factor for specified area in the camera view Users can also move the white frame to select the area of the video that she he wants to view Disable digital zoom The checkbox selection allows use...

Page 17: ...sconnect to the IP Camera Play volume Click on this button can adjust the audio volume Mute Disable audio at client side The pan tilt control buttons The direction buttons are for Left Right Up Down and Home functions The Home button centers the camera Go to Once the Administrator has determined the preset positions the User can aim the camera using this control Play Pause Digital Zoom Play volume...

Page 18: ...he current position to the left most and then to the right most position After panning the camera returns to the original position Patrol This button commands the camera to patrol between the preset positions on the Patrol List which can be modified on the Camera control page After one patrol cycle the camera returns to the original position Stop This stops the Auto Pan command or Auto Patrol comm...

Page 19: ...to complete the installation check the Internet security to lower the security level or contact your IT or networking supervisor There are two settings for the client side One is Media Options for users to determine the type of media to be streaming The other is Protocol Options which allows choices on connection protocol between client and server There are two protocols choices to optimize your u...

Page 20: ...will be in the order of UDP TCP After the IP Camera is connected successfully Protocol Option will indicate the selected protocol The selected protocol will be recorded in the user s PC and will be used for the next connection If the network environment is changed or the user wants to let the web browser to detect again manually select the UDP protocol save and return HOME to re connect url http I...

Page 21: ...ates to the fastest image refresh rate with the best video quality and at the lowest network bandwidth as possible The three factors Maximum frame rate Constant bit rate and Fix quality on the Audio and Video Configuration page are correlative to allow for achieving the best performance possible ...

Page 22: ... maximum frame rate is 30 If your network bandwidth is more than 512Kbps you can fix the bit rate according to your bandwidth and set the maximum frame rate to 30 fps If the images vary dramatically in your environment you may want to slow the maximum frame rate down to 20 fps in order to lower the rate of data transmission This allows for better video quality and the human eyes cannot readily det...

Page 23: ...the best video quality you should set Fix quality at Detailed or Excellent and adjust the Maximum frame rate to match your network s bandwidth If your network is slow and you receive broken pictures go to the TCP protocol in Connection type and choose a more appropriate mode of transmission The images may suffer a time delay due to a slower connection The delay will also increase with added number...

Page 24: ...be accessed by others Type a new word twice in 1 to enable protection This password is used to identify the administrator Then add an account with user name and password for your friends in 2 IP Camera can provide twenty accounts for your valuable customers or friends You may delete some users from 3 Build a security application The Administrator can use the built in motion detection to monitor an...

Page 25: ... the activity display Green means the motion in the window is under the watermark set by Administrator and red means it is over the watermark 9 Click on Application at the left column 10 Check the weekdays as you need and give the time interval to monitor the motion detection every day 11 Select the Trigger on Motion detection 12 Set the delay before detecting next motion to avoid continuous false...

Page 26: ...pgrade Wizard for details 3 Or upgrade firmware from HTTP web page directly 4 The whole process will finish in a few minutes and it will automatically restart the system If power fails during the writing process of Flash memory the program in the memory of the IP Camera may be destroyed permanently If the IP Camera cannot restart properly ask your dealer for technical service ...

Page 27: ...The Administrator may type the URL below the figure to directly enter the frame page of configuration If the Administrator also wants to set certain options through the URL read the reference appendix for details url http IP Camera setup config html IP Camera is the domain name or original IP address of the IP Camera url http IP Camera setup system html IP Camera is the domain name or original IP ...

Page 28: ...e PC is displayed as updated Manual Adjust the date and time according to what is entered by the Administrator Notice the format in the related fields while doing the entry Automatic Synchronize with the NTP server over the Internet whenever the IP Camera starts up It will fail if the assigned time server cannot be reached NTP server Assign the IP address or domain name of the time server Leaving ...

Page 29: ...wser will ask the Administrator for the new password for access Add user Type the new user s name and password and press to insert the new entry The new user will be displayed in the user name list There is a maximum of twenty user accounts Manager user Pull down the user list to find the user s name and press to complete url http IP Camera setup security html IP Camera is the domain name or origi...

Page 30: ...if the IP address is forgotten or using the UPnP function provided by the IP Camera MS Windows XP provides UPnP function at My Network Place IP address This is necessary for network identification Subnet mask This is used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default router This is the gateway used to forward frames to destinations in a different ...

Page 31: ...istrator changes the HTTP port of the IP Camera whose IP address is 192 168 0 100 from 80 to 8080 the users must type in the web browser http 192 168 0 100 8080 instead of http 192 168 0 100 RTSP Streaming Access name This is the access URL for making connection from client software Using rtsp ip address access name to make connection RTSP port This can be other than the default Port 554 ...

Page 32: ... 31 url http IP Camera setup network html IP Camera is the domain name or original IP address of the IP Camera ...

Page 33: ...hat is registered in the DDNS server Username E mail The Username or E mail field is necessary for logging in the DDNS server or notify the User of the new IP address Note when this field is input as Username the following field must be input as Password Password Key Please input the password or key to get the DDNS service Save Click on this button to save current settings for the DDNS service and...

Page 34: ...ng the audio video streaming Both Allow List and Deny List consist of a list of IP ranges If you want to add a new IP address range type the Start IP Address and End IP Address in the text boxes and click on the Add button If you want to remove an existing IP address range just select from the pull down menu and click on the Delete button Both the Allow List and Deny List can have 20 entries url h...

Page 35: ...y frame interval Max frame rate This limits the maximal refresh frame rate which can be combined with the Video quality to optimize bandwidth utilization and video quality Choose Constant bit rate If the user wants to fix the bandwidth utilization regardless of the video quality or choose Fixed quality and select the desired bandwidth The video quality may be poor due to the sending of maximal fra...

Page 36: ...5 Audio settings mute Audio mute Audio type Select audio codec AAC or GSM AMR and the bit rate url http IP Camera setup audiovideo html IP Camera is the domain name or original IP address of the IP Camera ...

Page 37: ...for video compensation Each field has eleven levels ranged from 5 to 5 In Brightness and Contrast fields the value 0 indicates auto tuning The user may press to fine tune the image When the image is O K press to set the image settings Click on this to recall the original settings without incorporating the changes ...

Page 38: ... to the left the Right Up and Down buttons aim the camera accordingly The Home button aims the camera to the center Pan speed This controls the range of the horizontal movement of the camera The greater value the greater angular movement when performing Left or Right functions will be Tilt speed This controls the range of the vertical movement of the camera The Camera control area Preset function ...

Page 39: ...me Restore home position to factory default home by clicking on this button Dwelling time The value set here specifies 1 The stop time of each preset location during auto patrol of the IP Camera 2 The stay time at the most left and the most right positions when the IP Camera is doing auto panning Patrol selection After the User has saved a list of preset positions the Preset locations box will als...

Page 40: ...ess of the recipients for snapshots or log file Multiple recipients must be separated by semicolon FTP Built in FTP server port number This can be other than the default port 21 The user can change this value from 1025 to 65535 After the changed the external FTP client program must change the server port of connection accordingly There are two external FTP server can be configured primary and seco...

Page 41: ... that of the external FTP server Some FTP servers cannot accept preceding slash symbol before the path without virtual path mapping Refer to the instructions for the external FTP server for details The folder privilege must be open for upload url http IP Camera setup mailftp html IP Camera is the domain name or original IP address of the IP Camera ...

Page 42: ...itoring level When the bar goes red the detected window will also be outlined in red Going back to the homepage the monitored window is hidden but the red frame shows when motion is detected Window Name The text will show at the top of the window Sensitivity This sets the endurable difference between two sequential images Percentage This sets the space ratio of moving objects in the monitoring win...

Page 43: ...ill be shown instead of the window title If this happens clicking on Motion detection and a note will show to direct the User to the configuration page for motion detection Send pre event image s The number of pre snapshots will be captured and send when a condition is triggered Send post event image s The number of post snapshots will be captured and send when a condition is triggered Delay secon...

Page 44: ... can also be used to refresh the captured images stored in the external web server to build creative homepages FTP put snapshots with date and time suffix This option sets up the snapshot capture date and time which can be used to easily differentiate the snapshot file names in the sequential operation For instance prefix 20030102 030405 jpg means the JPEG image was captured in the year 2003 Janua...

Page 45: ... 44 ...

Page 46: ...facility for receiving log from remote machine Or you can use some software on Windows which is compliant to RFC 3164 Check Enable remote log and input the IP address and port number of the log server to enable the remote log facility In the Current log it displays the current system log file The content of the log provides useful information about configuration and connection after system boot up...

Page 47: ... 46 Viewing system parameters Click on this link on the configuration page to view the entire system s parameter set The content is the same as those in CONFIG INI ...

Page 48: ...factory settings The system will restart and require the installer program to set up the network again Calibrate Recalibrate the home position to the default center to recover the tolerance cased by some external forces This function is the same as the Center button on the Remote Controller Please note that there is no confirming message box after clicking on the Calibrate button the IP Camera wil...

Page 49: ...irmed After network is setup system up Blink green every second and steady red During the upgrade firmware process Blink green every second and fast blink red Reset and restore There is a button in the back side of the IP Camera It is used to reset the system or restore the factory default settings RESET Click on the button RESTORE 1 Press on the button continuously 2 Wait for all LED blink fast 3...

Page 50: ...cgi parameter parameter where the parameter should be group _ name or group name If you do not specify the any parameters all the parameters on the server will be returned If you specify only group the parameters of related group will be returned When query parameter values the current parameter value are returned Successful control requests returns parameter pairs as follows Return HTTP 1 0 200 O...

Page 51: ...meter value parameter value return return page parameter value description group _ name value to assigned Assign value to the parameter group _ name return return page Redirect to the page return page after the parameter is assigned The return page can be a full URL path or relative path according the the current path If you omit this parameter it will redirect to an empty page note The return pag...

Page 52: ...erver to 192 168 0 123 Request http myserver cgi bin admin setparam cgi Network_IPAddress 192 168 0 123 Response HTTP 1 0 200 OK r n Content Type text html r n Context Length 33 r n r n network ipaddress 192 168 0 123 r n Available parameters on the server NOTE The bold characters in table are the default value of each parameter Group System NAME VALUE DESCRIPTION hostname r w text string shorter ...

Page 53: ...omatic time adjustment otherwise it means the seconds between NTP automatic update interval 0 serialnumber r mac address 12 characters mac address without hyphen connected firmwareversion r text string shorter than 39 characters The version of firmware including model company and version number 0 Restore the system parameters to default value restore w Positive integer Restore the system parameter...

Page 54: ...w text string shorter than 80 characters PPPoE account user name blank pppoepass r w text string shorter than 15 characters PPPoE account password blank 1 enable to get ipaddress subnet router dns1 dns2 from DHCP server at next reboot resetip r w restart 0 Using preset ipaddress subnet router dns1 dns2 ipaddress r w restart IP address IP address of server 192 168 0 99 subnet r w restart IP address...

Page 55: ...lank mailpass2 r w text string shorter than 15 characters Password of secondary smtp server blank returnemail r w text string shorter than 80 characters return email address blank localftpport r w positive number less than 65535 FTP port 21 ftp1 r w domain name or IP address string shorter than 40 characters primary FTP server blank ftpport1 r w positive number less than 65535 primary FTP port 21 ...

Page 56: ...restart positive number less than 65535 HTTP port 80 rtspport r w restart positive number less than 65535 RTSP port 554 videoport r positive number less than 65535 video Channel port for RTP 5558 audioport r positive number less than 65535 audio Channel port for RTP 5556 accessname r w text string shorter than 20 characters RTSP access name live sdp Group IPFilter NAME VALUE DESCRIPTION allowstart...

Page 57: ...120 Video resolution 160 x 120 320x240 Video resolution 320 x 240 resolution r w 640x480 for computer Video resolution 640 x 480 0 monochrome color r w 1 color 0 fix bit rate quality r w 1 fix quantization 1 lowest quality of video 2 lower quality of video 3 normal quality of video 4 higher quality of video quant r w 5 highest quality of video 20000 set bit rate to 20K bps 30000 set bit rate to 30...

Page 58: ...um frame rate to 10 fps 15 set maximum frame rate to 15 fps 20 set maximum frame rate to 20 fps 25 set maximum frame rate to 25 fps maxframe r w 30 for 60Hz only set maximum frame rate to 30 fps 50 synchronize with 50Hz utility mode r w in CMOS version only 60 synchronize with 60Hz utility 0 auto white balance 1 fixed indoor 3200K 2 fixed fluorescent 5500K whitebalance r w in CMOS version only 3 f...

Page 59: ... 10200 set AMR bitrate to 10 2K bps amrbitrate r w 12200 set AMR bitrate to 12 2K bps Group Image NAME VALUE DESCRIPTION brightness r w 5 5 Adjust brightness of image according to mode settings 0 saturation r w 5 5 Adjust saturation of image according to mode settings 0 contrast r w 5 5 Adjust contrast of image according to mode settings 0 hue r w 5 5 Adjust hue of image according to mode settings...

Page 60: ...ed r w 1 enable motion detection 0 disable motion window 1 winenabled_ 0 2 r w 1 enable motion window 1 winname_ 0 2 r w text string shorter than 14 characters name of motion window 1 blank winleft_ 0 2 r w 0 320 Left coordinate of window position 0 wintop_ 0 2 r w 0 240 Top coordinate of window position 0 winwidth_ 0 2 r w 0 320 Width of motion detection window 0 winheight_ 0 2 r w 0 240 Height o...

Page 61: ...email r w Text string shorter than 63 characters Your user or email to login ddns service provider blank passwordkey r w Text string shorter than 20 characters Your password or key to login ddns service provider blank update w 0 1 Update the above ddns settings to take effect Group UPNP NAME VALUE DESCRIPTION enable r w 0 1 Enable or disable the UPNP presentation service 1 Group UPNPfor NAME VALUE...

Page 62: ... serverip r w IP address Log server IP address serverport r w 514 Server port used for log Camera Control Note This request requires camera control access privilege Method GET POST Syntax http servername cgi bin camctrl cgi move value focus value iris value speedpan value speedtilt value speedzoom value speedapp value auto value zoom value return return page parameter value description home Move t...

Page 63: ...cording to the current path If you omit this parameter it will redirect to an empty page Recall Note This request requires camera control access privilege Method GET Syntax http servername cgi bin recall cgi recall value return return page parameter value description recall Text string less than 30 characters One of the present positions to recall return return page Redirect to the page return pag...

Page 64: ...eekday value time_method value begin_time value end_time value ss_prefix value trigger_type value md_prenum value md_postnum value md_delay value sq_interval value send_method value ftp_suffix value Return HTTP 1 0 200 OK r n Content Type text plain r n Content Length length r n r n depends on method value If method get method set tue value r n wed value r n Else if method normal Application page ...

Page 65: ...al Snapshot sequentially md_win 0 1 2 The array indicate which motion windows are used md_prenum 1 5 The numbers of snapshot before event md_postnum 1 5 The numbers of snapshot after event md_delay 1 999 The delay seconds for detecting next motion event sq_interval 1 999 The interval seconds of sequential snapshot mail Send snapshot by mail send_method ftp Send snapshot by ftp ftp_suffix 0 1 Enabl...

Page 66: ...count to server When using this method username field is necessary It will use default value of other fields if not specified delete Remove an account from server When using this method username field is necessary and others are ignored method edit Modify the account password and privilege When using this method username field is necessary and other fields are optional If not specified it will kee...

Page 67: ...d The return page can be a full URL path or relative path according the the current path If you omit this parameter it will redirect to an empty page System logs Note This request require administrator privilege Method GET POST Syntax http servername cgi bin admin syslog cgi Server will return the up to date system log Return HTTP 1 0 200 OK r n Content Type text plain r n Content Length syslog le...

Page 68: ...ngth configuration file length r n r n configuration data r n Upgrade firmware Note This request requires administrator privilege Method POST Syntax http servername cgi bin admin upgrade cgi Post data fimage file name return return page r n r n multipart encoded form data Server will accept the upload file named file name to be upgraded the firmware and return with return page if indicated ...

Page 69: ... 25 frames at 320x240 Up to 30 25 frames at 640x480 Camera Specification 1 4 inch color CMOS sensor Resolution 640x480 1 5Lux F2 0 AGC AWB AES Electronic shutter 1 60 1 15000 second Lens Fixed focal with fine tuning 4 0mm F2 0 Audio AAC GSM AMR Microphone Omni directional Frequency 50 16000Hz S N ratio more than 60dB LED indicator Two color LEDs Dimension 100mm D 110mm W 120mm H Weight NET 271g Po...

Page 70: ... Please contact your reseller to purchase additional decoder licenses THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR i ENCODING VIDEO IN COMPLIANCE WITH THE MPEG 4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS...

Page 71: ...ul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the seperation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receive...

Page 72: ...parément de la chaîne de collecte municipale des ordures par l intermédiaire des installations de collecte prescrites et désignées par le gouvernement ou les autorités locales 3 Une élimination conforme aux instructions aidera à réduire les conséquences négatives et risques éventuels pour l environnement et la santé humaine 4 Pour plus d informations concernant l élimination de votre ancien appare...

Page 73: ...ania wskazanych przez rząd lub miejscowe władze 3 Właściwy sposób utylizacji starego urządzenia pomoże zapobiec potencjalnie negatywnemu wpływowi na zdrowie i środowisko 4 Aby uzyskać więcej informacji o sposobach utylizacji starych urządzeń należy skontaktować się z władzami lokalnymi przedsiębiorstwem zajmującym się utylizacją odpadów lub sklepem w którym produkt został kupiony Português Portugu...

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