iv
If You Have Problems
Contact us at your earliest convenience. We can be contacted via:
Telephone
(215) 682-9330 8:30 AM - 6:30 PM US Eastern Standard Time
Fax
(215) 682-9331
Gamry Instruments, Inc.
734 Louis Drive
Warminster, PA 18974
USA
If you write to us about a problem, provide as much information as possible.
If you are having problems with installation or use of your PCI4 Potentiostat, it would be helpful if you called
from a phone near to your computer, where you can type and read the screen while talking to us.
We are happy to provide a reasonable level of free support for registered users of our products. Reasonable
support includes telephone assistance covering the normal installation and use of the PCI4 in standard
computer hardware.
We provide a two year warranty covering both parts and labor. A service contract that extends the warranty is
available at an additional charge.
Enhancements to the PCI4 that require significant engineering time on our part may be available on a contract
basis. Contact us with your requirements.
