TROUBLESHOOTING
Problem
Possibilities/Solutions
Unit doesn’t respond
(no power)
Make sure unit is completely charged.
Make sure your device is properly paired with the GAME BT.
Interference or static
during playback
Avoid using the device between concrete, metal or other building structures that may
interfere with the signal.
Please check if the battery level of the unit and the Bluetooth device and charge if neces-
sary.
Make sure your phone’s antenna is not blocked and pointed towards the speaker.
Unable to connect
your speaker and your
Smartphone
Ensure the speaker is paired with your Smartphone.
Ensure your Smartphone’s Bluetooth feature is activated. Please refer to your Smartphone
user guide for specific instruction.
Ensure the speaker is within a maximum of 30 feet of your Bluetooth device and there are
no obstructions, such as thick solid wall or other electronic devices in between as it may
cause shorter or interference transmission.
If all the above steps do not resolve your problem, please turn off and restart the speaker.
Caller unable to hear
Make sure there is no water in the microphone.
The light show isn’t
bright on my pool floor
Check to see if the product is fully charged.
If your pool floor is colored vinyl, “pebble tech”, or other dark or colored material, some
colors may not show up as well.
No light show
Check to see if the product is fully charged.
Press the light button on the speaker.
No sound/sound is low Make sure both your audio devise and GAME Bluetooth speaker are charged
Mare sure the device is no submerged in water and there is no water in the speaker
Make sure to turn up the volume on your audio device and GAME Bluetooth speaker
