Version 1, 17 March 2021, Page
10
of
12
Random discharge
from the nozzle
Reflection
issue from
basin or other
object
Eliminate any cause of reflection and if
necessary, use appropriate remote control
to shorten detection range.
Soap discharging
from pump housing.
Damaged
pump due to
high viscosity
or debris in
pipes
Replace the Pump. Rinse warm water
through the pipe and the body of the soap
dispenser all the way to the nozzle.
Soap is not
discharging
Soap tank is
empty
Fill with soap with correct viscosity (100 -
3800cPs) and prime pipes using the fill
button on remote control.
Soap
dispenser has
not been
primed
Prime the soap dispenser by pressing the
fill button on the remote or by pressing the
refill button located at the bottom of the
pump, until soap exits the nozzle.
Damaged
pump
(discharge
from housing)
Replace the Pump
Debris or dried
soap in the
pipe or tank
Run warm water through pipe, pump, and
body all the way to the nozzle.
Replace with soap of correct viscosity.
NOTE:
Using the soap dispenser with high
viscosity soap may cause permanent
damage to the pump and shorten the
lifecycle.
High viscosity
soap (> 3800
cPs)
