TROUBLESHOOTING
PROBLEM
CAUSE
RECTIFICATION
Taps are dripping
water
Jumper valves are worn or damaged
Replace jumper valve
Tap seat is damaged
Refurbish tap seat using a reseating tool.
Water is leaking
from spindle
O-ring on jumper valve spindle
is damaged or worn
Replace o-ring
Water is not
flowing from tap
Water is turned off
Turn water on
Aerator or flow regulator is blocked by
debris
Remove aerator and/or flow regulator from tap and
remove debris. Install an inline strainer.
Spindle is difficult to
turn (jumper valve)
Build up of scale on spindle, spindle
worn or o-ring has been damaged
Remove jumper valve, clean and regrease. Replace
o-ring. Complete SBA may need to be replaced.
Handle is loose
Screw has come loose
Tighten handle screw
Tap assembly
vibrating
Hook bracket is loose
Tighten hook bracket ensuring adequate tension.
Grub screws have loosened
Tighten 4 grub screws in body
SERVICE AND MAINTENANCE
1. Turn off the water supply and turn on the tap handle to drain water from the bodies.
2. Remove the temperature indicator from the handle.
3. Remove the handle from the tap.
4. Unscrew the top assembly from the body.
5. Check the o-ring on the spindle and the jumper valve for wear and damage. Replace if required.
6. Clean the spindle and body of debris.
Place a new o-ring (if required) onto the spindle and re-grease with potable water approved grease.
8. Re-assemble top assembly. Follow the product installation guidelines for the relevant product re-assembly
method.
WARRANTY
The warranty set forth herein is given expressly and is the only warranty given by the Galvin Engineering Pty Ltd. With
respect to the product, Galvin Engineering Pty Ltd makes no other warranties, express or implied. Galvin Engineering
Pty. Ltd. hereby specifically disclaims all other warranties, express or implied, including but not limited to the implied
warranties of merchantability and fitness for a particular purpose.
Galvin Engineering Pty Ltd products are covered under our manufacturer’s warranty available for download from
www.galvinengineering.com.au Galvin Engineering Pty Ltd expressly warrants that the product is free from
operational defects in workmanship and materials for the warranty period as shown on the schedule in the
manufacturer’s warranty. During the warranty period, Galvin Engineering will replace or repair any defective products
manufactured by Galvin Engineering without charge, so long as the terms of the Manufacturer’s warranty are complied
with.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive remedy for breach
of warranty, and Galvin Engineering Pty Ltd shall not be responsible for any incidental, special or consequential
damages, including without limitation, lost profits or the cost of repairing or replacing other property which is damaged
if this product does not work properly, other costs resulting from labour charges, delays, vandalism, negligence, fouling
caused by foreign material, damage from adverse water conditions, chemical, electrical or any other circumstances
over which Galvin Engineering has no control. This warranty shall be invalidated by any abuse, misuse,
misapplication, improper installation or improper maintenance or alteration of the product.
