User Manual
Issue
Potential Cause
Solution
Unit is too hot
Temperature control is set too high
Change the temperature to a lower setting
Unit is connected to incorrect power supply
Contact an authorized electrician
Defective internal thermostat
Contact an authorized electrician
Unit is not hot enough
Unit has not had enough time to preheat
Allow unit 25 minutes to reach operating tem-
perature. This can be accelerated by placing a
steam table pan in the well
Temperature control is set too low
Change the temperature to a higher setting
Defective internal thermostat
Contact an authorized electrician
Water level is low
Fill well with warm/hot water up to “MAX” fill line
Unit is not working at all
Unit is not plugged in
Plug unit into proper power supply
Unit not turned on
Turn unit ON by using On/Off power button
Circuit breaker tripped
Reset circuit breaker
Control panel is defective
Contact an authorized electrician
Defective internal thermostat
Contact an authorized electrician
Heating element is burned out
Contact an authorized electrician
Troubleshooting
