Talano & Alera Installation v2.6
13
Troubleshooting
Some basic checks are detailed below. If in doubt contact service support on +44 (0)1527 400022
Seat does not move
Check Spur Fused to ensure there is power to the unit.
Ensure the RCCB is working and has power to it. To test the RCCB push the test button; the RCCB
should interrupt power and the switch should trip. Push the RESET button; power should be
restored. If the RCCB fails to operate in this manner there is a problem with the electric supply and
the service department should be contacted.
If mains power is interrupted the bath will only work on battery backup to allow a user to exit the
bath and will then stop. Press ‘Seat out’ which will bring the seat down and out - do not use until the
fault is rectified. Once power is restored allow the batteries to recharge before operation (usually 3
hours).
If the bath fails to operate it is worthwhile checking that the handset cord and jack are still firmly
located into the panel connector.
Bath Judders/Noisy:
Usually occurs if the bath has not been fixed to the floor correctly or the bath is not level. Please
also ensure the chrome shaft is clean and free from dirt.
Bath Beeping
Mains power has failed to the unit-
see section titled ‘Seat does not move’. The handset ‘battery’
symbol should be illuminated when the ‘Seat in’ button is pressed.
Bath Leaking
:
Look for source of leak-typically caught flexi-hose on feed or waste. This can usually be remedied
by your own maintenance contractor.
