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Tips for VoIP Subscribers
If you have or are thinking of subscribing to an interconnected VoIP service, you should:
Provide your accurate physical address to your interconnected VoIP service provider to ensure that
emergency services can quickly be dispatched to your location.
Be familiar with your VoIP service provider’s procedures for updating your address, and promptly
update address information in the event of a change.
Have a clear understanding of any limitations of your 911 service.
If your power is out or your internet connection is down, be aware that your VoIP service may not
work. Consider installing a backup power supply, maintaining a traditional phone line, or having a
wireless phone as a backup.
If you have questions about interconnected VoIP and 911 or about VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
Features and Functions
The RED ALERT
®
voice-over-internet protocol (VoIP) hands-free telephones include the following
features:
SIP compatible (RFC3261)
Automatic call divert (memory list)
Weather and vandal resistant
Real-time alarm reporting via email, syslog, or TMA software
Configurable via web page, serial link or download
Four auxiliary inputs, two volt-free contact outputs
Multicast capability, up to eight addresses
ADA Compliant
