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Pub. 42004-114M 

Model 7265-101 Multi-Party Desktop Subset 

Page 3 of 4 

f:\standard ioms - current release\42004 instr. manuals\42004-114m.doc 
04/13 

Maintenance 

The following adjustments are accessible through the rear chassis of the amplifier using a small standard 
screwdriver: 

Microphone Gain

:  adjusts the gain level from the microphone signal to the page or party lines

Receiver Sidetone

:  the amount of signal transmitted from the microphone to the receiver of a handset

Receiver Volume

:  adjusts the gain level from a party line to the receiver

CAUTION

  Desktop subsets are susceptible to strong magnetic forces.  If magnetic forces 

are placed close to the subset, an on or off-hook condition may occur. 

Troubleshooting 

The following table lists some hints to aid technicians in troubleshooting: 

Problem

Solution

Integral speaker level requires 
adjustment. 

1. Adjust the volume control on the front of the subset.
2. Adjust the speaker volume control at the amplifier.

Outgoing conversation level 
requires adjustment. 

Adjust the microphone gain at the amplifier. 

Station stays on-hook or off-
hook. 

The reed switch may be defective.  Test the reed switch for 
continuity by connecting an ohmmeter to the reed switch connector.  
Place the receiver portion of the handset into the cradle of the reed 
switch.  The circuit should be closed.  Remove the handset from the 
cradle.  The circuit should be open. 

Incoming conversation level 
requires adjustment. 

Adjust the receiver volume control at the amplifier.  Refer to the 
applicable amplifier manual. 

Feedback/distortion (a hum or 
buzz on the line) occurs during 
all Page/Party

®

 station 

operation. 

1. Adjust the receiver sidetone at the amplifier.
2. The line may be improperly terminated.  Inspect the system

cable for loose connections, shorts, and grounds.  Line balance
assembly connections are critical.

Feedback occurs during paging 
only. 

Use the muting feature in the amplifier enclosure at the terminal 
blocks.  (Connect the violet wire at terminal 8 to terminal 7.) 

Sidetone (hearing one’s own 
voice in the receiver of the 
handset) requires adjustment  

1. Adjust the receiver sidetone at the amplifier.  Refer to the

applicable amplifier manual.

2. Check the system cable connections to the resistors in the line

balance assembly are properly terminated.

Crosstalk occurs. 

One or more system cable pairs may be improperly terminated.  
Visually inspect the system cable connections for accidental crossing 
of the cable pairs or grounds. 

Miscellaneous 

A defective handset/speaker amplifier printed circuit board assembly 
(PCBA) can cause numerous problems.  If the Page/Party

®

 station is 

not functioning properly, it may be worthwhile to try replacing the 
handset/speaker amplifier. 

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