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P

UB 

42004-438A 

 

300

 

S

ERIES 

E

MERGENCY 

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ELEPHONE 

M

ANUAL

 

P

AGE 

40 of 44

 

f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 
02/11

 

Maintenance 

Battery Replacement (Voice Annunciation Option Only) 

CAUTI ON

 

 Risk of explosion if battery is replaced by an incorrect type, or incorrectly 

replaced.  Dispose of used batteries according to the instructions. 

Replace with lithium “AA” batteries to ensure proper cold weather operation and maximum battery life. 

Service 

If your RED ALERT™ Telephone requires depot repair service, contact your GAI-Tronics Regional 
Service Center for a return authorization number (RA#).  Equipment should be shipped prepaid to GAI-
Tronics with a return authorization number and a purchase order number.  If the equipment is under 
warranty, repairs will be made without charge.  Please include a written explanation of all defects to assist 
our technicians in their troubleshooting efforts. 

Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional 
Service Center closest to you. 

Preventive Maintenance for Flush-Mount Phones 

Stainless steel does not normally require maintenance to prevent corrosion from occurring.  Different 
installation locations may require more regular maintenance than others, depending on the environment 
and exposure to airborne contaminants.  The following maintenance steps should be performed on a 
regular basis or when corrosion is first noticed on your Model 397-00x, 396-00x, 398-00x, or 392-001. 

Cleaning 

 

For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture.  Any cleanser 
that is safe for glass is usually safe for stainless steel.  Wipe dry. 

 

If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water.  Rub 
stained areas in the same direction as the existing grain.  Stubborn stains may be removed with a 
magnesium oxide, ammonia, and water paste.  Wipe clean with water rinse and dry. 

Prevention 

Automotive wax provides the best results in preventing corrosion on stainless steel.  Simply apply wax, 
let dry to a haze, and buff to a shine with a clean dry cloth.  This application should protect the telephone 
surface for many months as it will allow natural reformation of the chromium oxide layer. 

Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless 
surface. 

Summary of Contents for 393-00

Page 1: ...n 6 Non Emergency Assistance Operation Model 396 00x 7 Receiving a Call 7 Disconnecting a Call 7 Location Identification Code Dialing 7 Installation 8 Safety Guidelines 8 General Installation Guidelin...

Page 2: ...30 Set up Sequence 30 Remote 30 Local 30 Programming Sequence 31 Password Disabled Programming 31 Programming Sequences 32 Dialing Options 32 Password 34 Audio answer Alert Feature 34 Off Hook Ringing...

Page 3: ...al devices and let you know when it is experiencing problems When used with our TMA Telephone Management Application software RED ALERT telephones will reduce system test and maintenance time while gr...

Page 4: ...NOTE Connection to pay telephone extensions or shared service party lines should be avoided Each telephone requires a minimum line current of 24 mA for proper operation For operation below 4 F 20 C GA...

Page 5: ...to retrofit a Code Blue flush mount telephone six hole includes an EMERGENCY autodial push button 397 00xRT Flush Mount Emergency Telephone with a heavy gauge brushed stainless steel front panel desig...

Page 6: ...a plug in power supply and non tactile non moveable EMERGENCY and or CALL if equipped push buttons All RED ALERT Telephones are ordered for standard operation no options by using a 001 suffix example...

Page 7: ...e very important in larger systems A TMA expansion kit Model 12509 036 is available and is required for each additional connected telephone line with a maximum of eight lines allowed This allows a max...

Page 8: ...following two ways The indicator will begin to flash when the EMERGENCY push button is pressed and will light steadily when the telephone detects audio after the call is answered The indicator will be...

Page 9: ...the following Remote disconnect of an emergency call Called party transmits either a or 99 DTMF control command Manual disconnect of an emergency call Press the EMERGENCY push button 15 seconds after...

Page 10: ...Grounding has to be ensured for safe and stable communications Do not use long and coiled ground wires Trim ground wires to the required length Use a star configuration whenever possible Please note p...

Page 11: ...e operation will depend on the line current the length of the cable run and the condition of the telephone cable When sharing a telephone line using TMA the telephone must be scheduled to call in inst...

Page 12: ...elow for the recommended conduit installation details Figure 1 Bottom entry conduit recommended for non metallic enclosures Figure 2 Top entry conduit installation for non metallic enclosures NOT reco...

Page 13: ...ss hole Refer to conduit installation details on page 10 NOTE Use silicone sealant or equivalent around and inside all conduit entries 4 Pull the telephone line through the conduit and into the enclos...

Page 14: ...ERGENCY TELEPHONE MANUAL PAGE 12 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 6 Model 393AL 00x Figure 7 Model 394AL 00x Figure 8 Model 393 00x 393AL 00x and 3...

Page 15: ...s Stanchion or for flush mount installations the supplied back box must be used to mount the Model 397 00x 396 00x 398 00x or 392 001 Telephone Mount the back box to the structure using appropriate ha...

Page 16: ...f applicable the telephone line suppressor An inline coupler is provided for use if necessary Refer to Figure 8 for the Model 397 00x 396 00x 398 00x and 392 001 component locations 5 Allow the teleph...

Page 17: ...42004 438A 300 SERIES EMERGENCY TELEPHONE MANUAL PAGE 15 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 13 Model 397 00x 396 00x 398 00x and 392 001 Mounting Det...

Page 18: ...coupler is provided for use if necessary Plug the connector into the mating connector inside the enclosure 5 Allow the telephone a minimum of 35 seconds to initialize 6 Using the Setup section of thi...

Page 19: ...IES EMERGENCY TELEPHONE MANUAL PAGE 17 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 16 Model 397 00xRT Figure 17 Model 398 00xRT Figure 18 Model 397 00xTP Figu...

Page 20: ...PUB 42004 438A 300 SERIES EMERGENCY TELEPHONE MANUAL PAGE 18 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 20 Back Box for Ramtel RT and Code Blue CB...

Page 21: ...PUB 42004 438A 300 SERIES EMERGENCY TELEPHONE MANUAL PAGE 19 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 21 Back Box for Talk A Phone TP...

Page 22: ...cable that plugs into P17 on the telephone PCBA Remove the jumper from P17 pins 3 and 4 and insert to the adjacent header J18 when using the plug in power supply NOTE The external power supply provid...

Page 23: ...o a standard two way communication Enable J14 jumper on pins 2 and 3 Disable J14 jumper on pins 1 and 2 Do not use this setting except under the direction of GAI Tronics personnel NOTE The Auto answer...

Page 24: ...operation is disabled SMART Operation Enabled Auto J20 jumper on pins 2 and 3 SMART Operation Disabled Standard J20 jumper on pins 1 and 2 HardwareSettings Table 3 Hardware Settings Table Default Set...

Page 25: ...PUB 42004 438A 300 SERIES EMERGENCY TELEPHONE MANUAL PAGE 23 of 44 f standard ioms current release 42004 instr manuals 42004 438a doc 02 11 Figure 23 No 69577 001 Emergency Phone PCBA Top View...

Page 26: ...wer supply is a connectorized 4 foot power cable that plugs into P17 on the telephone PCBA P17 must be vacated prior to plugging in the power supply To do so remove the jumper from P17 pins 3 and 4 an...

Page 27: ...he Voice Annunciation PCBA Position yourself approximately 12 inches from the microphone in front of cover To begin recording momentarily press the record push button After hearing a short beep begin...

Page 28: ...hone in front of cover and begin speaking in a conversation level voice Maximum message duration is two minutes 5 Press when recording has been completed 6 The recording will automatically play back w...

Page 29: ...12 inches from the microphone in front of cover and begin speaking in a conversation level voice Maximum message duration is 2 minutes 7 Press when recording has been completed 8 The recording will au...

Page 30: ...on a GAI Tronics 530 Series Strobe NOTE Output 1 can be programmed to remain closed for up to 255 minutes in 1 minute increments after the emergency call ends This output extension can be deactivated...

Page 31: ...pen gate command This command causes the RED ALERT telephone s Output 4 relay contact to close for a pre programmed amount of time then release Since the contact is rated at 125 mA an interposing rela...

Page 32: ...e 39 Set up Sequence Set up each RED ALERT Emergency Telephone for either remote access programming or for local access programming keypad required Remote Using a touch tone telephone call the RED ALE...

Page 33: ...cally time out and disconnect if 20 seconds elapses between digit entries or if an invalid password is entered 2 If DTMF digits have not been dialed within 3 seconds of the first success tone the tele...

Page 34: ...if used This sequence will continue until the emergency call is answered or all numbers have been attempted one attempt each When operating in SMART mode the number of attempts to call each programmed...

Page 35: ...1 except the sequence ends in 2 instead of 1 None Emergency Button Auto dial Number 3 DD 3 Same as Emergency Button Auto dial Number 1 except the sequence ends in 3 instead of 1 None Call or Assistanc...

Page 36: ...erate a splash tone on the telephone line This tone is always heard by the calling party This tone can be pre programmed to also be heard over the telephone s integral speaker using this key sequence...

Page 37: ...ut Disconnect Option 1 2 N N This feature programs the maximum length of a call if no other disconnect features are used The valid entries are 1 99 representing 1 minute increments and 0 representing...

Page 38: ...ns set L 0 1 Enabled Location Identification ID Setup 1 3 L N N N This option enables and stores the three digit location identification ID number To enable the ID feature set L 1 To disable the ID fe...

Page 39: ...er 7 2 6 8 90125 Duration of Timed Activation 2 6 N N N Sets the duration of the activation of the Output 4 contact when triggered by the Open Gate command Use entries 001 127 representing 0 1 second...

Page 40: ...the dialing sequence If enabled Early Microphone operation will occur for both emergency and non emergency call operation of the Model 398 001 and 394AL 001 Telephones Use of the Early Microphone feat...

Page 41: ...1 enabled Call Time out Disconnect 12NN 10 minutes Dial Tone Disconnect 19L 0 disabled Other Programming Features Silent Monitoring 16L 0 disabled Ringing 22L 0 disabled ADA Programming ADA Options En...

Page 42: ...Mount Phones Stainless steel does not normally require maintenance to prevent corrosion from occurring Different installation locations may require more regular maintenance than others depending on t...

Page 43: ...output Isolated solid state switch 48 V dc 125 mA 28 VRMS ac 80 mARMS Signaling DTMF 100 ms tone Memory Non volatile EEPROM Mechanical Operating temperature range 003 and 004 Models 40 C to 60 C 001...

Page 44: ...rom mounting surface 2 38 inches 60 5 mm Panel cutout 10 1 H 8 43 W inches 255 57 214 12 mm Weight Model 397 00x 6 5 lbs 2 9 kg Model 396 00x 6 5 lbs 2 9 kg Model 398 00x 7 2 lbs 3 3 kg Model 392 001...

Page 45: ...Connection Method CA11A Replacement Parts Part No Description 393 00x 393AL 00x 394AL 00x 397 00x 396 00x 398 00x 392 00x 233 001 Model 233 001 Tamper Resistant Screwdriver 68577 001 PCBA Replacement...

Page 46: ...e local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent...

Page 47: ...of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services e...

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