Gaggia VIVA STYLE CHIC, Operating Instructions Manual

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19
English
Problem Possible cause Solution
No coffee is flowing out of
the machine or just a few
drops are dispensed. The hot water/steam knob
is in the opening position
(turned counter-clockwise). Turn the hot water/steam knob to the
closing position (turned clockwise).
Limescale accumulated in
the machine. Descale the machine.
The pre-ground coffee filter
or coffee pod filter in the filter
holder is clogged. Clean the pre-ground coffee filter or
coffee pod filter.
The coffee pod used is
unsuitable. Use coffee pods made of paper with size
appropriate for this machine.
The grain-size of the ground
coffee used is too fine. Use coffee with grain-size ground less
fine.
The filter is loaded with too
much pre-ground coffee. Reduce the amount of pre-ground
coffee in the filter.
Coffee comes out from the
edges of the filter holder. The filter holder was not
correctly inserted into the
coffee brewing unit. The filter holder shall be perpendicular
to the machine or slightly shifted
rightwards.
The upper edge of the filter
holder is not clean. Clean the upper edge of the filter holder.
The coffee pod is not
inserted correctly. Insert the coffee pod correctly. Ensure
that it does not project from the edge
of the filter holder and that it is tightly-
sealed.
The filter is loaded with too
much pre-ground coffee. Reduce the amount of pre-ground
coffee in the special filter using the
measuring scoop.
The machine turns off
while dispensing coffee or
hot water. The energy saving mode is
on. Switch the power button to “I” to restart
the machine.
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