Gaggia ANIMA PRESTIGE, Operating Instructions Manual

Page: 33 / 72

33
English
problem Cause Solution
The brew group cannot
be inserted. The brew group is not in its correct
position. The brew group has not been placed in its right
position before being put back. Ensure that the
lever is in contact with the base of the brew
group and the hook of the brew group is in its
right position (see: “Reinserting the Brew Group”).
To reset the machine: put the drip tray and the
coffee grounds drawer back. Do not inset the
brew group. Close the maintenance door, switch
off the machine and switch it on again. Try to
reinsert the brew group.
The machine is still performing the
descaling cycle. When the descaling procedure is enabled, the
brew group cannot be removed. Wait for the des-
caling cycle to end, then remove the brew group.
Coffee does not have
enough crema or it is
watery. The coffee grinder is set to a coarse
grinding. Adjust the coffee grinder to a finer grinding.
The coffee blend is not suitable. Change the coffee blend.
The machine is performing the
autoregulation operation. Prepare some cups of coffee.
The brew group is dirty or it needs
lubrication. Clean the brew group.
Coffee drops leak from
the dispensing spout. The coffee dispensing spout is
clogged. Clean the coffee dispensing spout and its holes
with a bottlebrush.
The coffee outlet duct is clogged. Clean the coffee outlet duct.
Coffee is not hot enough. The cups that have been used are
cold.
Pre-heat the cups washing them under hot water.
The set temperature is too low. Check
the menu settings. Set the menu temperature to “MAX”.
You have added milk. Adding hot or cold milk always lowers the coffee
temperature to some extent.
The machine grinds cof-
fee beans, but the coffee
is not dispensed. The coffee outlet duct is clogged. Clean the coffee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
Switch off the appliance and switch it on again.
The coffee grinder is set to a too fine
grinding. Set the coffee grinder to a coarser grinding.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is dirty. Clean the coffee dispensing spout and its holes
with a bottlebrush.
Coffee is dispensed
slowly. The coffee grinder is set to a too fine
grinding. Use a different coffee blend or adjust the coffee
grinder.
The brew group is dirty. Clean the brew group.
The coffee outlet duct is clogged. Clean the coffee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
The machine circuit is clogged by
limescale. Perform the descaling.