16
Troubleshooting
Malfunctions often have simple explanations. Please read the following instructions before calling the after-sales
service:
Repairs must only be carried out by qualified specialists. Incorrect repairs may result in serious injury to the
user.
After-sales service
Our after-sales service is there for you if your oven
should need to be repaired. You will find the address
and telephone number of your nearest after-sales
service centre in the phone book. The after-sales
service centres listed will also be happy to advise you
of a service point in your local area.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Technical data
The ovenware or food remain cold.
Check whether:
▯
the appliance is switched on
▯
there has been a power cut
▯
the drawer is closed completely
The ovenware or food are not warmed
sufficiently.
This may indicate that:
▯
the ovenware or food were not warmed for a sufficient length of time
▯
the drawer was left open for a long time
The "power on" indicator light flashes.
Check whether the drawer is closed.
The indicator light flashes rapidly when
the warming drawer is closed.
Call the after-sales service.
The "power on" indicator light does not
light up.
The indicator light is faulty. Consult the after-sales service
The fuse in the fuse box has blown.
Disconnect the appliance at the mains and consult the after-sales service.
E number and
FD number
When contacting the after-sales
service, always specify the product
number (E no.) and the production
number (FD no.) of your appliance.
The rating plate bearing these
numbers can be found by opening
the warming drawer. Make a note of
these numbers in the space below
to save time in the event of your
appliance malfunctioning.
E no.
FD no.
After-sales service
O
GB
0844 89289988
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to
6 pence may apply.
IE
01450 2655
AU
1300 727 421
NZ
09 477 0492
Power supply:
220-240 V
50/60 Hz
Total connected load:
810 W
VDE-inspected:
yes
CE mark:
yes
