en
Troubleshooting
30
Fault
Cause and troubleshooting
The appliance has
switched off the cook-
ing zone. The illumin-
ated ring on the con-
trol knob flashes.
The control knob has not been turned for an extended period. The safety shut-off has
switched the heating process off.
1.
Turn the control knob to 0.
2.
Switch the appliance back on.
The appliance is too hot.
▶
Note the fault message on the control panel.
The indicator flashes.
The appliance has not detected the cookware.
▶
Ensure that the cookware is suitable for use with an induction hob.
1.
Ensure that the diameter of the base of the cookware corresponds to the size of the
cooking zone.
2.
Turn the control knob to 0.
3.
Switch on the cooking zone again.
The indicator flashes
and the control knob
lights up orange.
You have removed the cookware from the hotplate during cooking.
▶
Turn the control knob to 0.
lights up. The
appliance does not
heat up.
Demo mode is activated.
▶
The electronics have overheated and have switched off the corresponding cooking zone.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down sufficiently.
2.
Turn the control knob to 0.
3.
Set the power level as usual.
The electronics have overheated and all of the cooking zones have been switched off.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down sufficiently.
2.
Turn the control knob to 0.
3.
Set the power level as usual.
+ heat setting and
signal tone
There is hot cookware near the control panel. There is a risk that the electronics will over-
heat.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.
+ audible signal
There is hot cookware near the control panel. To protect the electronics, the cooking zone
has been switched off.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.
/
The cooking zone has overheated and it has been switched off to protect the work surface
1.
Wait until the electronics have cooled sufficiently.
2.
Switch on the cooking zone again.
The cooking zone has been operating continuously for an extended period. The automatic
safety cut-out function is activated.
▶
Observe the information about the automatic safety switch-off →
/
The operating voltage is incorrect, outside of the normal operating range.
▶
Contact the electricity supplier.
The hob has not been connected correctly.
1.
Disconnect the hob from the mains.
2.
Ensure that the hob has been connected in accordance with the circuit diagram.
23.3 If the error message is repeated, inform
customer service
Requirement:
The error message is not listed in the
1.
Disconnect the appliance from the mains power
supply.
2.
Wait 30 seconds.
3.
Reconnect the appliance.
4.
If the error message appears again, inform cus-
tomer service and specify the exact error message.
Summary of Contents for VI492105
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