en
Troubleshooting
30
Fault
Cause and troubleshooting
lights up. The
appliance does not
heat up.
Demo mode is activated.
▶
The electronics have overheated and have switched off the corresponding cooking zone.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down sufficiently.
2.
Turn the control knob to 0.
3.
Set the power level as usual.
The electronics have overheated and all of the cooking zones have been switched off.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down sufficiently.
2.
Turn the control knob to 0.
3.
Set the power level as usual.
+ heat setting and
signal tone
There is hot cookware near the control panel. There is a risk that the electronics will over-
heat.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.
+ audible signal
There is hot cookware near the control panel. To protect the electronics, the cooking zone
has been switched off.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.
/
The cooking zone has overheated and it has been switched off to protect the work surface
1.
Wait until the electronics have cooled sufficiently.
2.
Switch on the cooking zone again.
The cooking zone has been operating continuously for an extended period. The automatic
safety cut-out function is activated.
▶
Observe the information about the automatic safety switch-off →
The FlexPlus cooking zone cannot be activated.
1.
Check the fault display by pressing any control.
2.
Continue to cook with the remaining cooking zones.
3.
Contact the after-sales service.
/
The operating voltage is incorrect, outside of the normal operating range.
▶
Contact the electricity supplier.
The hob has not been connected correctly.
1.
Disconnect the hob from the mains.
2.
Ensure that the hob has been connected in accordance with the circuit diagram.
23.3 If the error message is repeated, inform
customer service
Requirement:
The error message is not listed in the
1.
Disconnect the appliance from the mains power
supply.
2.
Wait 30 seconds.
3.
Reconnect the appliance.
4.
If the error message appears again, inform cus-
tomer service and specify the exact error message.
23.4 Standby mode in the event of an error
message
If the appliance displays an error message, the appli-
ance does not switch to standby mode.
23.5 Normal noises from your appliance
An induction hob may sometimes cause noises or vi-
brations, such as buzzing, crackling, hissing noises, fan
noises or rhythmic noises.
23.6 Deactivating demo mode
The appliance does not heat up in demo mode. If
lights up, demo mode is activated.
1.
Disconnect the appliance from the mains power
supply.
2.
Wait for 30 seconds.
