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What to Do in the Event of a Fault?
Generally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
Note:
If the fault code is not listed in the table,
disconnect the cooktop from the power supply, and wait
30 seconds before reconnecting it. If this code appears
again, contact technical Customer Service, and specify
which fault code has appeared.
Display
Possible cause
Remedial action
None
The power supply has been discon-
nected.
Use other electrical appliances to check whether a
short-circuit has occurred in the power supply.
The device has not been connected
according to the circuit diagram.
Check that the appliance has been connected as
shown in the circuit diagram.
Electronic fault.
If the fault cannot be rectified, inform the technical
after-sales service.
An audible signal
sounds.
The control panel is damp or an object
is covering it.
Dry the control panel or remove the object.
The burner has been
switched off. The illumi-
nated ring on the control
knob is flashing.
The control knob has not been turned
for an extended period. The automatic
safety switch-off function has been acti-
vated.
Turn the control knob to the 0 position. Switch the
burner back on.
The appliance is too hot.
Read the fault message on the control panel.
The burner display is
flashing.
The cookware is not detected. Ensure
that the cookware is suitable for induc-
tion cooking.
Ensure that the diameter of the base of the cook-
ware corresponds to the size of the burner. Turn
the control knob to the 0 position. Switch the
burner back on.
”ƒ
The electronics have overheated and
the corresponding burner has been
switched off.
Remove any cookware from the burner. When the
fault code goes out, the burner has cooled down
sufficiently. Turn the control knob to the 0 position.
Then select the heat setting as usual.
”…
The electronics have overheated and all
burners have been switched off.
Ӡ
+ heat setting and
audible signal
There is hot cookware near the control
panel. There is a risk that the electron-
ics will overheat.
Remove the cookware. The fault display goes out
shortly afterwards. You can resume cooking.
Ӡ
and audible signal
There is hot cookware near the control
panel. To protect the electronics, the
burner has been switched off.
Remove the cookware. Wait a few seconds. When
the fault code on the display goes out, you can
resume cooking.
”‚
/
”‡
The burner has overheated and has
been switched off to protect the work
surface.
Wait until the electronics have cooled down suffi-
ciently before switching the burner on again.
”‰
The burner was operating for an
extended period without interruption.
The automatic safety switch-off function has been
activated. See section
“Š‹‹‹
“Š‹‚‹
The supply voltage is faulty/outside of
the normal operating range.
Contact your energy provider.
—…‹‹
The cooktop is not connected properly Disconnect the cooktop from the power supply.
Check that the appliance has been connected as
shown in the circuit diagram.
Do not place hot cookware on the control panel.
