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 Trouble shooting      

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3

Trouble shooting

Trouble shooting

Usually, faults are small matters that are easy to 

eliminate. Please read the information in the table 
before calling the after-sales service.

Notes

If the fault code is not listed in the table, disconnect 
the hob from the mains power supply and wait 
30 seconds before reconnecting it. If this code is 
displayed again, contact the technical after-sales 
service and specify which fault code has appeared.

If a fault occurs, the appliance will not switch to 
standby mode.

Display

Possible cause

Solution

None

The power supply has been disconnected.  Use other electrical appliances to check whether a 

short circuit has occurred in the power supply. 

The appliance has not been connected as 
shown in the circuit diagram.

Make sure that the appliance has been connected as 
shown in the circuit diagram.

Electronics fault.

If the fault cannot be rectified, inform the technical after-
sales service.

A signal sounds.

The control panel is wet or an object is cov-
ering it.

Dry the control panel or remove the object.

The hotplate has been 
switched off. The illumi-
nated ring on the control 
knob is flashing.

The control knob has not been turned for 
an extended period. The automatic safety 
cut-out function has been activated.

Turn the control knob to position 0. Switch the hotplate 
back on.

The appliance is too hot.

Read the fault message on the control panel.

The hotplate indicator is 
flashing.

The cookware is not being detected. Make 
sure that the cookware is suitable for use 
with an induction hob.

Make sure that the diameter of the base of the cook-
ware corresponds to the size of the hotplate. Turn the 
control knob to position 0. Switch the hotplate back on.

”ƒ

The electronics have overheated and have 
switched off the affected hotplate.

Remove any cookware from the hotplate. Once the fault 
code goes out, the hotplate has cooled down suffi-
ciently. Turn the control knob to position 0. Then select 
the heat setting as usual.

”…

The electronics have overheated and all of 
the cooking zones have been switched off.

Ӡ

 + heat setting and sig-

nal tone

There is hot cookware near the control 
panel. There is a risk that the electronics 
will overheat.

Remove the cookware. The fault code goes out shortly 
afterwards. You can resume cooking.

Ӡ

 and signal tone

There is hot cookware near the control 
panel. The cooking zone has been 
switched off to protect the electronics.

Remove the cookware. Wait a few seconds. When the 
fault code on the display goes out, you can resume 
cooking.

”‚

 / 

”‡

The hotplate has overheated and has been 
switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently 
before switching the hotplate on again.

”‰

The hotplate has been operating continu-
ously for an extended period.

The automatic safety cut-out function has been acti-
vated. See section 

~

 "Automatic safety switch-off 

function"

.

”Š

The FlexPlus cooking zone cannot be acti-
vated.

Touch any touch control to check the fault code. You 
can use the remaining cooking zones to cook as usual. 
Contact our technical after-sales service.

“Š‹‹‹
“Š‹‚‹

The operating voltage is incorrect/outside 
of the normal operating range.

Contact your electricity supplier.

—…‹‹

The hob is not connected correctly.

Disconnect the hob from the mains. Make sure that it 
has been connected as shown in the circuit diagram.

Do not place hot cookware on the control panel.

Summary of Contents for VI 482 103

Page 1: ...Instruction manual VI 482 103 VI 482 113 Hob...

Page 2: ...2...

Page 3: ...Activating 16 Deactivating 16 xFrying sensor 17 Advantages when frying 17 Frying pans for the frying sensor 17 Temperature settings 17 Table 18 Setting procedure 20 ALocking the control panel for cle...

Page 4: ...atching fire or materials shattering Only use safety devices or child protection grilles approved by ourselves Unsuitable safety devices or child protection grilles may result in accidents This applia...

Page 5: ...the fuse box Contact the after sales service Risk of burns Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob Risk of burns Alw...

Page 6: ...iner could shatter due to overheating The cooking container in the bain marie must not directly touch the bottom of the water filled pot Only use heat resistant cookware Risk of injury Saucepans may s...

Page 7: ...rview The table below lists the commonest kinds of damage Damage Cause Remedy Stains Food boiling over Remove any food that has boiled over immediately with a glass scraper Unsuitable cleaning agents...

Page 8: ...aves time when boiling and frying Saves energy Easier to care for and clean Spilled food does not burn on as quickly Heat control and safety the hob increases or decreases the heat supply as soon as t...

Page 9: ...his may impair the heat supply No cookware on hotplate cookware of an unsuitable size If no cookware is placed on the selected hotplate if the cookware is made of an unsuitable material or if it is no...

Page 10: ...will sound Notes The corresponding symbols for the controls will light up depending on whether they are available The controls that are available will be lit white When a function is selected they tu...

Page 11: ...indicator will remain lit as long as the hotplate is still warm _Optional accessories OptionalaccessoriesYou can purchase the following accessories from your specialist retailer Only use the accessor...

Page 12: ...ate or if the cookware is not detected the selected heat setting will flash and the illuminated ring around the control knob will be lit orange After approximately 9 minutes the hotplate will switch o...

Page 13: ...egg based dishes e g pan cakes Simmering in an uncovered dish Dough based foods liq uids 7 8 Browning Flour onions Toasting Almonds breadcrumbs Rendering Bacon Reducing Stocks sauces 6 7 Poaching in...

Page 14: ...plates will now function independently Note If you switch the hob off and then subsequently switch it on again the flexible cooking zone is converted back to two independent hotplates FlexPlus cooking...

Page 15: ...not automatically switch off a hotplate Setting procedure 1 Touch the symbol and the b and symbols will light up on the short term timer display 2 Set the required cooking time using the A and symbols...

Page 16: ...st function enables you to heat up large volumes of water faster than when using heat setting This function is available for all hotplates provided the other hotplate in the same group is not in use O...

Page 17: ...pan GP900002 19 cm frying pan GP900003 21 cm frying pan GP900004 28 cm frying pan Only recommended for the FlexPlus cooking zone These frying pans have a non stick coating so that you require only a...

Page 18: ...s pre boiled or raw 3 8 20 Hamburger meatballs rissoles 3 6 30 Stripes of meat gyros 4 7 12 Minced meat 4 6 10 Bacon 2 5 8 Fish Fish fried whole e g trout 3 10 20 Fish fillet plain or breaded 3 4 10 2...

Page 19: ...heese 3 10 15 Sauces Tomato sauce with vegetables 1 25 35 B chamel sauce 1 10 20 Cheese sauce e g Gorgonzola sauce 1 10 20 Reducing sauces e g tomato sauce Bolognese sauce 1 25 35 Sweet sauces e g ora...

Page 20: ...alter the settings To avoid doing this you can use the hob s Lock control panel for cleaning function To switch on Touch the symbol An audible signal will sound The indicators for the active function...

Page 21: ...st setting on the hob Check cookware cooking results Not suitable Not ideal Suitable Restore standard settings Individual settings Restore factory settings Automatic fan start up Switched off The hood...

Page 22: ...ou can find more information on this at www home connect com Notes Hobs are not designed to be used unattended you must always keep an eye on the cooking process Ensure that you follow the safety inst...

Page 23: ...ome Connect in the search field 3 Select the Home Connect app and install on your mobile device 4 Start the app and create your Home Connect login details The app will guide you through the registrati...

Page 24: ...ated ring on the control knob goes out Switching WiFi off on You can switch off the Wi Fi on your hob at any time e g to save energy during a holiday The connections to the home network and to the ext...

Page 25: ...s connected for the first time to a WLAN network which is connected to the Internet your appliance transmits the following categories of data to the Home Connect server initial registration Unique app...

Page 26: ...network connection Notes Make sure you follow the safety instructions in the instruction manual for your extractor hood and that these are complied with even when operating the appliance via the hood...

Page 27: ...minutes to initiate the connection on the extractor hood For more information refer to the section entitled Connecting to the hob in the instruction manual for your extractor hood The connection proc...

Page 28: ...the or A symbol Notes Do not use the wok or wok accessories with this function The Flex cooking zone is set to function as a single hotplate only test one item of cookware at a time on it If the diam...

Page 29: ...er from customer services or through our online shop Using a special sponge for cleaning glass ceramic hobs achieves a great cleaning result Note Do not use any cleaning agents while the hob is still...

Page 30: ...n hob You can find information on which types of cookware can be used with an induction hob in the section entitled Induction cooking Why is the hotplate not heating up and why is the heat setting fla...

Page 31: ...e base of the cook ware corresponds to the size of the hotplate Turn the control knob to position 0 Switch the hotplate back on The electronics have overheated and have switched off the affected hotpl...

Page 32: ...umber FD no so that we can provide you with the correct advice The rating plate that features these numbers can be found on the underside of the appliance The product number E no can also be found on...

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Page 36: ...DJJHQDX DXVJHUlWH PE DUO HU 6WUD H 0 QFKHQ 50 1 ZZZ JDJJHQDX FRP 9001461818 9001461818 000225 en...

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