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Troubleshooting

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11  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.

11.1 Malfunctions

Fault

Cause and troubleshooting

There is a smell of gas in the kit-
chen.

The gas cylinder connection is leaking.

1.

Ventilate the room.

2.

Check the gas cylinder connection.

The gas pipe to the appliance is leaking.

1.

Ventilate the room.

2.

Call the gas supplier.

The appliance is not working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker is faulty.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

The burner does not ignite.

There has been a power cut.

Light the burner with a match or lighter.

The burner parts are positioned incorrectly.

1.

Position the burner parts precisely and evenly.

2.

Ensure that the locking catches click into place in the recesses.

Burner parts are wet.

Carefully dry the burner parts.

Food remnants or dirt are located between the ignition plug and the burner.

Clean the space between the ignition plugs and burners.

The safety valve for the gas line is closed.

Open the safety valve for the gas line.

The gas cylinder is empty.

Replace the gas cylinder.

Burner goes out straight after be-
ing ignited.

Control knob not pressed down long enough.

1.

Keep the control knob pressed down for a few seconds after ignition.

2.

Press the control knob down firmly.

Openings on the burner are soiled.

Clean and dry the openings on the burner.

The burner flame is not uniform.

The burner parts are positioned incorrectly.

1.

Position the burner parts precisely and evenly.

2.

Ensure that the locking catches click into place in the recesses.

Openings on the burner are soiled.

Clean and dry the openings on the burner.

The burner flame goes out while
the appliance is in operation.

The gas cylinder is empty.

Replace the gas cylinder.

Summary of Contents for VG295250

Page 1: ...en User manual 3 es Manual de usuario 15 pt Manual do utilizador 28 el 41 VG295150F VG295250 VG295250DE Built in gas hob Placa de cocci n a gas Placa de cozinhar a g s Gaggenau...

Page 2: ...8 6 0 kW C High output burner 4 0 kW A Quemador est ndar de 2 0 kW B Quemador para wok de 5 8 6 0 kW C Quemador de gran potencia de 4 0 kW A Queimador normal 2 0 kW B Queimador para wok 5 8 6 0 kW C...

Page 3: ...e used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate experience and or knowledge provided that they are supervised or have been instruct...

Page 4: ...n next to or be hind the appliance Escaping gas may ignite If the burner does not ignite after 15 seconds turn the control knob to the Off position and open the door or window in the room Wait at leas...

Page 5: ...ries specified Heat can cause damage to adjacent appliances or kit chen units If the appliance is in operation for an exten ded period heat and moisture will be generated Open a window or switch on an...

Page 6: ...ittle food need more energy to heat up Cook with little water The more water in cookware the more energy is re quired to heat it up Turn down to a lower heat setting early on Use a suit able ongoing c...

Page 7: ...ing status The markings on the control knob show the assign ment to each burner and the power level from 1 to 9 as well as the direction of rotation for switching on Control knob Front left cooking zo...

Page 8: ...ed ring on the control knob slowly flashes until the appliance has cooled enough for it to be safe to touch 5 Accessories You can buy accessories from the after sales service from specialist retailers...

Page 9: ...distance of at least 50 mm between the cookware and flammable objects WARNING Risk of injury An incorrectly positioned wok may cause injuries The wok is not stable and may overturn Use the wok only on...

Page 10: ...in their exact position and are straight other wise this may result in ignition problems or prob lems during operation 3 Fit the burner head and the burner ring in such a way that the locking catches...

Page 11: ...ough for it to be safe to touch 9 Cooking tips The values given in the recommended settings are only a guide you may need more or less heat depending on the type and state of the food as well as the s...

Page 12: ...temperature of 60 C Note When cleaning in the dishwasher the pan sup ports may become discoloured This discolouration does not affect their usability 10 4 Cleaning the burners After long use the brass...

Page 13: ...s faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The burner does not ignite There has been a pow...

Page 14: ...ns or on our website If this is not the case contact our after sales service With any warranty claims we will make sure that your appliance is repaired by trained after sales technicians using genuine...

Page 15: ...mando a distancia Para cambiar a otro tipo de gas ponerse en contacto con el Servicio de Atenci n al Clien te 1 3 Limitaci n del grupo de usuarios Este aparato podr ser usado por ni os a partir de 8 a...

Page 16: ...ido al so brecalentamiento ignici n o desprendimiento de fragmentos de materiales No utilizar ninguna cubierta para la placa de cocci n Los quemadores de gas sin recipientes para cocinar colocados gen...

Page 17: ...averiado desenchufarlo de la red o desconectar el fusible de la ca ja de fusibles cortar la alimentaci n de gas y llamar al Servicio de Atenci n al Cliente Las reparaciones del aparato y la sustitu c...

Page 18: ...a de cocci n Consejo Los fabricantes de recipientes indican con frecuencia el di metro m ximo del recipiente Muchas veces este es superior al di metro de base Los recipientes de cocina que no coincide...

Page 19: ...do de control muestran el tipo de quemador y el ajuste del nivel de cocci n del 1 a 9 y el sentido de giro para conexi n Mando de control Placa independiente delantera izquierda Placa independiente tr...

Page 20: ...illo luminoso del mando de control parpadea para indicar que el aparato todav a est demasiado caliente como para tocarlo 5 Accesorios Los accesorios pueden adquirirse en el Servicio de Asistencia T cn...

Page 21: ...cipientes de cocina La selecci n y la posici n de los recipientes de cocina influyen en la seguridad y en el consumo de energ a del aparato ADVERTENCIA Riesgo de incendio Los alrededores inflamables p...

Page 22: ...chas de piedra o paelleras Utilizar solo recipientes de cocina que no su peren el di metro m x imo permitido Recipientes apropi ados Page 21 Utilizar el accesorio para wok cuando se cocine con una sar...

Page 23: ...volver a girar el mando de control hacia la izquierda hasta la posici n de cocci n 1 y despu s de que se encienda volver a girarlo hasta alcanzar el nivel de potencia deseado Normalmente es m s f cil...

Page 24: ...dad puede provocar una descar ga el ctrica No utilizar limpiadores por chorro de vapor ni de al ta presi n para limpiar el aparato ADVERTENCIA Riesgo de quemaduras El aparato se calienta durante el fu...

Page 25: ...emada se puede solicitar un gel limpiador en nuestra tienda en l nea o a trav s de un comercio especializado o de nuestro Servicio de Atenci n al Cliente 1 Tener en cuenta las indicaciones del propio...

Page 26: ...berturas del quemador est n sucias Limpiar y secar las aberturas el quemador Las llamas del quemador son de siguales Los componentes del quemador est n mal colocados 1 Colocar de manera precisa los co...

Page 27: ...cci n en el mercado del aparato dentro del Espacio Econ mico Europeo Nota La intervenci n del Servicio de Asistencia T cni ca es gratuita en el marco de las condiciones de ga rant a del fabricante Par...

Page 28: ...tilizado por crian as a partir dos 8 anos e por pessoas com capa cidades f sicas sensoriais ou mentais reduzi das ou com falta de experi ncia e ou conhe cimentos se forem devidamente supervisio nadas...

Page 29: ...tes para cozinhar em cima O aparelho fica muito quente tecidos e ou tros objetos podem incendiar se Mantenha tecidos por ex pe as de vestu rio ou cortinas afastados das chamas Nunca toque nas chamas N...

Page 30: ...recipientes para cozinhar danifica dos ou mal posicionados podem provocar fe rimentos graves Respeite as indica es sobre o recipiente para cozinhar Ao ligar os queimadores formam se fa scas nas velas...

Page 31: ...ca Os fabricantes de recipientes indicam muitas vezes o di metro superior do tacho Normalmente este superior ao di metro do fundo Recipientes para cozinhar inadequados ou zonas de cozinhar n o coberta...

Page 32: ...respetivo queimador e a regula o da pot ncia de co zedura de 1 a 9 e a dire o de rota o para ligar Comandos Zona de cozinhar dianteira esquerda Zona de cozinhar traseira esquerda Zona de cozinhar cen...

Page 33: ...oso no comando pisca ap s a desativa o enquanto o aparelho estiver demasiado quente para que se possa tocar nele sem perigo 5 Acess rios Poder adquirir acess rios junto do Servi o de Assis t ncia T cn...

Page 34: ...ador para wok 320 mm 160 mm 7 2 Utilizar recipientes para cozinhar A sele o e o posicionamento dos recipientes para co zinhar influenciam a seguran a e a efici ncia energ ti ca AVISO Risco de inc ndio...

Page 35: ...inhar N o colocar pesos pesados em cima da placa de cozinhar Nunca aquecer um re cipiente para cozinhar com v rios queimadores A acu mula o de calor da decorrente danifica o aparelho N o aquecer pedra...

Page 36: ...te para cozinhar adequado na grelha Recipientes para cozinhar adequados P gina 34 2 Pressione o comando do queimador selecionado at ao batente e rode para a esquerda para a po t ncia de cozedura prete...

Page 37: ...os ingredientes com chama forte mexendo continuamente e durante pouco tempo Os legumes devem ficar estaladi os Para mexer e retirar os alimentos utilize preferen cialmente uma concha plana com haste c...

Page 38: ...A infiltra o de humidade pode provocar um choque el trico N o retire os comandos para a limpeza N o utilizar panos de esponja molhados 1 Observar as informa es relativas aos produtos de limpeza Produ...

Page 39: ...ue bem as pe as do queimador Encontram se restos de alimentos ou sujidade entre a vela de igni o e o quei mador Limpe o espa o entre a vela e o queimador A v lvula de seguran a da tubagem de g s est f...

Page 40: ...ina web Se tal n o for poss vel contacte a nossa Assist ncia T cnica Tanto em caso de garantia como ap s a expira o da garantia do fabricante certificamo nos de que o seu aparelho reparado com pe as d...

Page 41: ...el 41 1 41 2 43 3 44 4 45 5 46 6 47 7 47 8 48 9 50 10 50 11 52 12 53 13 53 1 1 1 1 2 4000 m 1 3 8 15 8 1 4...

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Page 45: ...el 45 4 4 1 1 2 2 3 4 4 5 6 1 2 3 Wok 4 5 Wok 6 4 2 1 9 Wok 4 3 Off OFF ON OFF...

Page 46: ...el 46 4 4 1 2 3 4 5 1 2 3 4 5 4 5 Wok Wok 1 2 3 4 5 1 2 3 4 5 4 6 5 Internet E 53 Online Shop www gaggenau com Wok WP 400 001 36 cm 6 l 10 cm...

Page 47: ...el 47 6 6 1 48 6 2 45 7 7 1 200 mm 90 mm 220 mm 90 mm Wok 320 mm 160 mm 7 2 50 mm Wok Wok Wok Wok Wok Wok Wok...

Page 48: ...el 48 50 mm Page 47 Wok Wok Wok Wok Wok Wok Wok Wok Wok 8 8 1 1 2...

Page 49: ...el 49 3 8 2 Wok 1 2 3 4 8 3 1 47 2 8 4 9 1 47 2 2 4 1 8 5 1 2 3 a 8 6 0 a...

Page 50: ...el 50 9 9 1 1 9 9 7 9 6 8 5 7 4 5 4 3 4 2 4 1 9 2 Wok Wok Wok Wok Internet 46 Wok 10 10 1 Online Shop 10 2 Wok...

Page 51: ...el 51 1 2 3 4 5 10 3 Wok 1 2 60 C 10 4 1 2 3 4 5 10 5 1 50 2 3 4 Online Shop 10 6 1 50 2 3 10 7 Online Shop 1 2 3 4...

Page 52: ...el 52 11 11 1 1 2 1 2 1 2 1 2 1 2...

Page 53: ...el 53 12 12 1 1 2 3 2012 19 E waste electrical and electronic equipment WEEE 13 10 E Nr FD 13 1 E Nr FD E Nr FD...

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Page 56: ...81739 M nchen GERMANY www gaggenau com 9001538654 9001538654 en es pt el 010115 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wol...

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