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Trouble shooting

Malfunctions often have simple explanations. Please 
read the following notes before calling the after-sales 
service.

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Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be 
carried out by one of our trained after-sales engineers. 
If the appliance is faulty, unplug the mains plug or 
switch off the fuse in the fuse box. Contact the after-
sales service.

Notes

When connected or reconnected to the electricity 
or after a power cut a sound may be heard when 
the gas injectors are calibrated.

When being switched on, a short sound may be 
heard when the electronics of the gas hob opens 
the gas supply valve. When changing the power 
level you can also hear a sound. This is normal.

Malfunction

Possible cause

Solution

Burner does not ignite when 
switched on.

No electrical power.

Turn all control knobs to 0. Check the fuse box if the 
fuse has tripped.

Burner does not ignite when 
switched on. Luminous disc 
flashes fast.

Malfunction of burner or gas supply. Turn all control knobs to 0.

Check:

Are all burner parts correctly assembled?

Is the gas shut-off valve open?

Is the burner dry and clean?

Is there an air pocket in the gas supply line after 
first installation or changing the gas cylinder?

Is the gas cylinder empty?

Burner goes out during opera-
tion. Luminous disc flashes fast.

Safety shut-off: the setting has 
remained unchanged for an 
extended period of time.

Turn all control knobs to 0. Then you can operate it 
again normally.

Burner goes out during opera-
tion.

Power cut: after a power cut, the 
appliance does not re-ignite auto-
matically for safety reasons.

Turn all control knobs to 0. Then you can operate it 
again normally.

Appliance does not switch on. 
Alternating or simultaneous fast 
flashing of both luminous discs.

Electronics error

Turn all control knobs to 0. Disconnect the appli-
ance from the electricity for a few minutes (switch 
off at fuse point). Call after-sales service if flashing 
persists after connecting the appliance again.

Appliance does not switch on. 
Alternating, fast flashing of both 
luminous discs.

Faulty installation

Check that connecting cable between the appli-
ance and the control panel is plugged in firmly.

The kitchen smells of gas.

Potential leak on connection of gas 
cylinder.

Check gas cylinder connection for leaks.

The edges of the appliance rise 
slightly during use.

The metal cooktop expands when 
hot.

This is normal. It will dissappear when the appliance 
has cooled down.

Summary of Contents for VG 415 210 CN

Page 1: ...Gaggenau Instruction manual VG 415 210 CN Gas wok ...

Page 2: ...detection and automatic re ignition 8 Switching off 8 Residual heat indicator 8 Safety shut off 9 Settings table and tips 9 Tips for cooking and roasting 9 Cooking in the wok 9 Cookware recommendations 10 Suitable cooking vessels 10 Precautions for use 10 Care and cleaning 11 Cleaning the appliance 11 Burnt in residues 11 Discolouration of burners 11 Trouble shooting 12 After sales service 13 Addi...

Page 3: ... 8 years old at a safe distance from the appliance and power cable WHAT TO DO IF YOU SMELL GAS Escaping gas may cause an explosion If you smell gas or notice any faults in the gas installation Immediately shut off the gas supply or close the gas cylinder valve Immediately extinguish all naked flames and cigarettes Do not use any light or appliance switches and do not pull any plugs out of sockets ...

Page 4: ...Faults or damage to the appliance are dangerous Never switch on a faulty appliance Unplug the appliance from the mains or switch off the circuit breaker in the fuse box Shut off the gas supply Contact the after sales service Risk of injury Unsuitable pan sizes damaged or incorrectly positioned pans can cause serious injury Observe the instructions which accompany the cookware Risk of electric shoc...

Page 5: ...ition when the appliance is not in operation Environmental protection Unpack the appliance and dispose of the packaging in an environmentally responsible manner Environmental protection Tips for saving energy Use pots or pans which are the right size for each burner Always centre the pot or pan over the burner Do not cook without using a lid and make sure the lid is properly fitted This appliance ...

Page 6: ...llowing signals For further information refer to chapter Trouble shooting RN EXUQHU N 3DQ VXSSRUW RN EXUQHU FRQWURO NQRE LU LQOHWV XQGHUQHDWK SDQ VXSSRUW Signal Signification Û OFF appliance is OFF Ú lights constantly appliance is ON ˆ slow flashing appliance is ON heating up ˆ slow flashing residual heat indicator ˆ fast flashing safety switch off power cut ˆ alternating fast flashing faulty inst...

Page 7: ... 414 010 Ventilation molding for operation next to downdraft ventilation VL 414 WP 400 001 Multi layer material wok pan with curved base and handle Ø 36 cm 6 litres volume 10 cm high VA 420 000 Connection strip for combination with other Vario 400 appliances for flush installation VA 420 001 Connection strip for combination with other Vario 400 appliances for flush installation with appliance cove...

Page 8: ...be used during a power failure Simmering The burner switches the flame on and off when simmering You can use simmering for example to melt chocolate or prepare delicate sauces Turn the control knob to  The time slot for switching on switching off is approx 30 seconds Electronic flame detection and automatic re ignition For your safety the cooktop features electronic flame monitoring Should the fl...

Page 9: ... round bottom wok You can order a high quality wok pan as a special accessory WP 400 001 Only use oil that is suitable for frying at high temperatures for example peanut oil Fry the food quickly on a high heat while stirring continuosly Vegetables should stay crispy Use a heat resistant flat ladle with a long handle to stir the food and take it out of the wok pan Cooking level Cooking method Examp...

Page 10: ...o not sit evenly on the cooktoop they may tip over Only use pots or pans with a thick flat base Do not cook without using a lid and make sure the lid is properly fitted This wastes energy Always centre the pot or pan over the burner otherwise it could tip over Do not place large pots on the burners near the control knobs These may get damaged by the high temperatures Place the pots or pans on the ...

Page 11: ...er parts and the stainless steel cooktop base If necessary apply the gel and leave overnight Please observe the manufacturer s instructions Discolouration of burners After long use the brass burner parts turn darker due to natural oxidation The color change doesn t affect use Proceed as follows to eliminate this discoloration 1 Prepare a solution of equal amounts of white vinegar with a maximum of...

Page 12: ...lean Is there an air pocket in the gas supply line after first installation or changing the gas cylinder Is the gas cylinder empty Burner goes out during opera tion Luminous disc flashes fast Safety shut off the setting has remained unchanged for an extended period of time Turn all control knobs to 0 Then you can operate it again normally Burner goes out during opera tion Power cut after a power c...

Page 13: ...eriod should the problem result from an operating error ã Risk of electric shock Incorrect repairs are dangerous Repairs may only be carried out by one of our trained after sales engineers If the appliance is faulty unplug the mains plug or switch off the fuse in the fuse box Contact the after sales service Please find the contact data of all countries in the enclosed customer service list To book...

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Page 16: ...Gaggenau Hausgeräte GmbH Carl Wery Straße 34 D 81739 München www gaggenau com 9000872612 9000872612 en 930201 ...

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