12
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
ã
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Notes
‒
When connected or reconnected to the electricity
or after a power cut a sound may be heard when
the gas injectors are calibrated.
‒
When being switched on, a short sound may be
heard when the electronics of the gas hob opens
the gas supply valve. When changing the power
level you can also hear a sound. This is normal.
Malfunction
Possible cause
Solution
Burner does not ignite when
switched on.
No electrical power.
Turn all control knobs to 0. Check the fuse box if the
fuse has tripped.
Burner does not ignite when
switched on. Luminous disc
flashes fast.
Malfunction of burner or gas supply. Turn all control knobs to 0.
Check:
▯
Are all burner parts correctly assembled?
▯
Is the gas shut-off valve open?
▯
Is the burner dry and clean?
▯
Is there an air pocket in the gas supply line after
first installation or changing the gas cylinder?
▯
Is the gas cylinder empty?
Burner goes out during opera-
tion. Luminous disc flashes fast.
Safety shut-off: the setting has
remained unchanged for an
extended period of time.
Turn all control knobs to 0. Then you can operate it
again normally.
Burner goes out during opera-
tion.
Power cut: after a power cut, the
appliance does not re-ignite auto-
matically for safety reasons.
Turn all control knobs to 0. Then you can operate it
again normally.
Appliance does not switch on.
Alternating or simultaneous fast
flashing of both luminous discs.
Electronics error
Turn all control knobs to 0. Disconnect the appli-
ance from the electricity for a few minutes (switch
off at fuse point). Call after-sales service if flashing
persists after connecting the appliance again.
Appliance does not switch on.
Alternating, fast flashing of both
luminous discs.
Faulty installation
Check that connecting cable between the appli-
ance and the control panel is plugged in firmly.
The kitchen smells of gas.
Potential leak on connection of gas
cylinder.
Check gas cylinder connection for leaks.
The edges of the appliance rise
slightly during use.
The metal cooktop expands when
hot.
This is normal. It will dissappear when the appliance
has cooled down.
