41
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
x
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has approached
the set value.
If the temperature is too low check the temperature
again the next day.
The temperature
in the refrigerator
compartment is too cold.
Freezer compartment door is open.
Close the freezer compartment door. The freezer
compartment door engages audibly.
Temperature has been set too low.
Increase the temperature.
The “fast” function is switched on.
Switch off the “fast” function.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings have been
covered.
Remove obstacles.
There is no cooling output
from the appliance.
The lighting does not work.
The display does not
illuminate.
Appliance is switched off.
Press the On/Off button
ÿ
.
Power failure
Check whether the power is on.
The fuse has been switched off.
Check mains fuse.
The mains plug has not been inserted
properly.
Check whether the mains plug is secure.
There is a thick layer of frost
in the freezer compartment.
Defrosting the freezer compartment (see chapter
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Temperature display indicates
“E..”.
Electronics have detected a fault.
Call customer service.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too long.
Light is switched off after approx. 10
min.
When the appliance is closed and opened, the light
is on again.
The “cool-fresh” compartment
is too warm or too cold.
The standard setting has been set too
high or too low (e.g. if there is frost
in the “cool-fresh” compartment).
The temperature in the “cool-fresh” compartment
can be set to be 3 steps warmer and/or colder. If
the refrigerator compartment temperature is set to 0,
the “cool-fresh” compartment has a temperature
of almost 0 °C.
Note
A change to the standard setting will affect the
temperature in the refrigerator compartment and
freezer compartment.
1. Hold down “fast” button
h
for 3 seconds until
temperature display flashes.
2. Change the setting using the temperature
setting b/-.
Setting -3 corresponds to the coldest setting
S3 corresponds to the warmest setting
The selected setting is saved after one minute.
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is switched on.
Start appliance self-test (see chapter “Appliance
self-test”).
When the programme has ended, the appliance
switches over to normal operation.