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Trouble shooting
en
3
Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Display
Possible cause
Solution
None
The power supply has been disconnected. Use other electrical appliances to check whether a short
circuit has occurred in the power supply.
The appliance has not been connected as
shown in the circuit diagram.
Make sure that the appliance has been connected as
shown in the circuit diagram.
Electronics fault.
If you are unable to rectify the fault, inform the technical
after-sales service.
The indicators are flash-
ing.
The control panel is damp or there is
something on it.
Dry the control panel or remove the object.
”ƒ
/
“‰ƒ‹ˆ
The electronics have overheated and have
switched off the affected cooking zone.
Wait until the electronics have cooled down sufficiently.
Then touch any symbol on the hob.
”…
/
“‰ƒ‹‰
The electronics have overheated and all
the cooking zones have been switched off.
Ӡ
+ heat setting and sig-
nal tone
There is hot cookware near the control
panel. There is a risk that the electronics
will overheat.
Remove the cookware that is causing the problem. The
fault display goes out shortly afterwards. You can con-
tinue the cooking process.
Ӡ
and signal tone
There is hot cookware near the control
panel. The cooking zone has been
switched off to protect the electronics.
Remove the pan. Wait a few seconds. Touch any touch
control. When the fault display goes out, you can con-
tinue cooking.
”‚
/
”‡
The cooking zone has overheated and has
been switched off to protect the work sur-
face.
Allow the electronics to cool down sufficiently and
switch the cooking zone on again.
”‹
The transfer settings function cannot be
activated.
Confirm the fault display by touching any sensor. You
can cook as usual without using the settings transfer
function. Inform the technical after-sales service.
”‰
The cooking zone has been operating con-
tinuously for an extended period.
The automatic safety cut-out function has been activated.
See section
“‰ƒ‹ƒ
The temperature sensor has overheated
and the cooking zone has been switched
off.
Wait until the cooking sensor has cooled down suffi-
ciently before activating the function again.
“‰ƒ‹„
The temperature sensor has overheated
and all the cooking zones have been
switched off.
When you are not using the temperature sensor, remove
this from the cookware and store it far away from the
cooking zones or heat sources. Switch the cooking
zones back on.
“‰ƒ‹…
The battery in the temperature sensor is
dead.
Replace the 3 V CR2032 battery. See the section enti-
tled "Changing the battery".
“‰ƒ‹†
The temperature sensor is no longer con-
nected.
Switch the function off and then on again.
“‰ƒ‹‡
The temperature sensor is broken/faulty.
Inform the technical after-sales service.
The temperature sensor
indicator does not light
up.
The temperature sensor does not respond
and the indicator is not lit up.
Replace the 3 V CR2032 battery. See the section enti-
tled "Changing the battery".
If this does not solve the problem, press and hold the
symbol on the temperature sensor for eight seconds and
then reconnect the temperature sensor to the hob.
If the problem still persists, contact the technical after-
sales service.
Do not place hot cookware on the control panel.
