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Technical Assistance Service
When contacting our Technical Assistance Service,
please provide the product number (E-Nr.) and
production number (FD) of the appliance. This
information is given on the specifications plate located
on the lower section of the hob and on the label in the
user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
Used appliances and packaging
If the
)
symbol is shown on the specifications plate,
bear in mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
The packaging of your appliance has been
manufactured using only the materials which are strictly
necessary to guarantee efficient protection during
transport. These materials are 100% recyclable, thus
reducing the environmental impact. You can also
contribute to caring for the environment by following the
advice below:
▯
Dispose of the packaging in the appropriate
recycling bin.
▯
Before you get rid of an old appliance, make sure
you disable it. Contact your local authority to find
out the address of your nearest recycling centre to
dispose of your appliance.
▯
Do not pour used oil down the sink. Collect it in a
sealed container and take it to an appropriate
collection point or, failing that, place it in the
rubbish bin (it will end up in a controlled dump; this
is probably not the best option, but it will avoid
contaminating ground water)
GB
0344 892 8988
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU
1300 368 339
NZ
09 477 0492
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment -
WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
