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Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by one
of our trained after-sales technicians. If the appliance is
defective, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Contact the after-
sales service.
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Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to
0
, then the appliance can be
operated again as usual.
Demo mode
The
°
symbol appears on the display when the
appliance is in demo mode. The appliance will not heat
up.
Briefly disconnect the appliance from the mains (switch
off the household fuse or the circuit breaker in the fuse
box). Then deactivate demo mode in the basic settings
within 3 minutes (see section entitled 'Basic settings').
Disruption
Possible cause
Solution
Appliance not working, no display
Plug not inserted
Connect the appliance to the electricity
mains
Power failure
Check whether other kitchen appliances
are working
Fuse defective
Check in the fuse box whether the fuse
for the appliance is in working order
Operating error
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 60 seconds
Appliance cannot be started
Appliance door is not quite closed
Close appliance door
The appliance is not working and the
display does not respond.
0
appears
on the display
Childproof lock activated
Deactivate the childproof lock (see
section entitled 'Childproof lock')
Appliance switches off on its own
Safety shut-off: the appliance has not
been operated for longer than 12 hours
Confirm the message with
™
, switch off
the appliance and set it again.
Appliance does not heat up,
°
appears
in the display
Appliance is in demo mode
Deactivate the demo mode in the basic
settings
Error message "Exxx"
If an error message is displayed, turn the
function selector to
0
; if the display goes
out, there was a non-recurring problem.
If the error occurs repeatedly or the
display remains on, please contact the
after-sales service and inform them of
the error code.
