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LI0196 – 19 July 2017
Warranty, Service and Repair
Calibration
Before leaving the factory, all G.R.A.S. products are calibrated in a controlled laboratory environ-
ment using traceable calibration equipment.
We recommend a yearly recalibration, depending on the use, measurement environment, and
internal quality control programs.
We recommend calibration prior to each use to ensure the accuracy of your measurements.
Warranty
G.R.A.S. products are made of components from our proven standard portfolio and are all manu-
factured of high-quality material and branded parts that were chosen and processed to ensure
life-long stability and robustness. The warranty for the calibrator is 2 years.
The warranty does not cover products that are damaged due to negligent use, an incorrect power
supply, or an incorrect connection to the equipment.
Service and Repairs
All repairs are made at G.R.A.S. International Service Center located in Denmark. Our Service
Center is equipped with the newest test equipment and staffed with dedicated and highly skilled
engineers. Upon request, we make cost estimates based on fixed repair categories. If a product
covered by warranty is sent for service, it is repaired free of charge, unless the damage is the
result of negligent use or other violations of the warranty. All repairs are delivered with a service
report, as well as an updated calibration chart.
WEEE directive:
2002/96/EC
CE marking directive:
93/68/EEC
Manufactured to conform with:
RoHS directive:
2002/95/EC
G.R.A.S. Sound & Vibration continually strives to improve the quality of our products for our
customers; therefore, the specifications and accessories are subject to change.
