Futura Trailers Limited Warranty (Overview)
Below is a brief overview of your trailers TWO YEAR LIMITED WARRANTY and the process for obtaining limited warranty service. The full
description of the limited warranty can be found on our website
futuratrailers.com/my-futura
Futura Trailers Ltd warrants that its product will be free from defects in materials and workmanship under normal use and service for a
period of two (2) years. The limited warranty period starts the day of purchase by the original owner.
In the event that the trailer is returned to an authorised Futura Trailers dealer or Futura Trailers facility or authorised agent and under their
inspection is determined to have been defective in material and/or workmanship, under normal use, the trailer will be repaired without
charge to the original purchaser.
You must contact Futura Trailers Ltd or the dealer from which your trailer was purchased to make a limited warranty claim. All limited warranty
work performed must be pre-approved by Futura Trailers Ltd, or Futura Trailers Ltd reserves the right to deny coverage. All repairs must be
performed by Futura Trailers Ltd, a Futura Trailers Ltd dealer or a service agent that has been pre-approved by Futura Trailers Ltd. Futura Trailers
Ltd is not responsible for costs relating to transportation and delivery charges of the affected product.
Futura Trailers Ltd obligations under this limited warranty shall be limited to repairing or replacing any part or parts which, in the opinion of
Futura Trailers Ltd, shall prove defective in materials or workmanship under normal use and service during the applicable two-year period,
commencing with the date of the first retail purchase and no other remedy is available. Any freight transportation charge to or from Futura
Trailers Ltd facilities or approved repairer is the responsibility of the purchaser and shall not be a part of the manufacturer’s limited warranty.
The limited warranty shall be void where the unit has been subject to misuse, neglect, alteration, modification, accident or where repair parts
or actual repairs have been supplied and/or performed without Futura Trailers authorisation. Loading in excess of gross vehicle load ratings
stated on the VIN and Tyre plates or incorrect loading will invalidate any and all limited warranties. Damage caused by failure to check and
torque or adjust wheel nuts or wheel bearings as specified is not covered by the limited warranty. Normal maintenance and service items
will not be replaced due to wear (items include, but are not limited to, bearings, bushes, sheaves, brakes, brake linings, rigging cable,
battery).
Limited warranty does not cover wear, deterioration and/or damage from road elements, salt, sand, weather conditions, and/or improper
wash solvents. Any damage caused by or attributed to any act of God whatsoever is not covered by manufacturer’s limited warranty.
Limited warranty claims can be entered at
futuratrailers.com/my-futura
or email
.
PLEASE ASSIST YOUR DEALER BY PROVIDING THE NECESSARY INFORMATION TO REGISTER
YOUR TRAILER OR REGISTER ON OUR WEB SITE
futuratrailers.com/my-futura
E-MAIL [email protected] OR PHONE +64 9 415 2563
For full limited Warranty terms and conditions;
DOWNLOAD FUTURA TRAILERS LIMITED WARRANTY DOCUMENT FROM
futuratrailers.com/my-futura
