18
CARE AND MAINTENANCE
When cleaning unit, the power supply should be disconnected and the unit should be cool.
Dust can be removed by lightly wiping the glass surface with clean, lint free cloth or
paper towel. To remove fingerprints or other marks, use a damp cloth with a good quality
household glass cleaner. The front glass panel should be completely dried before
reusing the heater.
CAUTION:
•
Do not use abrasive cleaner on glass panel.
•
Do not spray liquids directly onto any surface of the unit.
•
Do not clean the glass on the inside of the unit as this may cause damage to the surface
TROUBLESHOOTING
Most problems are simple to resolve - please refer to the following table before calling a
service engineer:
Problem
Possible Cause
Check
Fire has stopped
working/is not
switching on.
The fire has overheated and
the thermal safety device has
activated or a circuit breaker
has tripped.
Check there is power
to the socket where
the fire is connected,
check the fuse in the
plug, and leave for 10
minutes in case of
thermal cut-out.
Flame is not
moving/logs glow
but flame effect
does not work.
Flame motor defective
1.Contact the retailer
or manufacturer.
2.Check to see if the
spinning motor is
working.
Heater doesn‘t work,
but Power and
Heater switches /
buttons are in the
“ON“ position.
1.The thermal safety device
has activated.
2.Heating element has failed.
1.Turn all switches /
buttons to the “OFF”
position and unplug
the unit from the wall
outlet for 10 minutes.
After 10 minutes plug
the unit back into wall
outlet, and operate as
normally.
2.Contact the retailer
or manufacturer.
Summary of Contents for AGL047
Page 8: ...7 INSTALLATION...
