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Table of Contents

The Fulltime Locker is a home-delivery receiving locker that receives and temporarily stores packages delivered during your absence. You’ll be 

connected with the FTS control center via a communication line, which provides phone-in services, including giving operation instructions and 

receiving inquiries to help our customers use the locker at ease. (A direct telephone line is an optional.)

It is a home-delivery locker management center directly operated by 

Fulltime System to provide the telephone service so that the residents can 

conveniently use the Fulltime Locker with security.

•  The delivered package will not be seen from others and privacy is protected.

•  You are free from restrictions on staying home for receiving the package.

•  No need to worry about being absent when sending your golf bag or snow 

board back from your travel destination.

•  You can request laundry service or sending packages. (It depends on the 

type of locker, and requires contracted companies.)

•  It can help prevent crimes committed by disguising a 

deliverer.

•  The locker is connected with the FTS control center 24 

hours a day.

[1] What is the Fulltime Locker?

[3] FTS control center

[2] Features of the Fulltime Locker

•  It is recommended to authenticate the locker key periodically and 

check if any package addressed to you is stored in the box without 

delivery note being posted somehow. 

•  The addressed resident may be informed if all the boxes are in use 

and the package cannot be stored.

•  For any reasons, reissue of an FTS card can be requested at cost. 

For details, contact FTS control center.

•  If the password is forgotten, reregistration is required.

•  To use the locker safely, make sure to read this user manual.

•  Services such as requesting sending package or laundry are not 

available depending on the locker type.

•  To use the Fulltime Locker, registration to the FTS control center 

is required. Refer to the registration form or access to the 

Fulltime customer site (https://f-cs.jp/).

•  In case your package is mis-delivered, and only when we judge 

it as a compelling situation, we may unlock the locker.

F T S

You can make a phone call if you encounter any problems or 

have unclear things regarding the locker.

Monitors delivery status and usage of lockers every day 

in order to perform smooth management.

Responds to loss or breakage of the locker key, new 

registration or cancellation of registration at the time of 

moving in or out and more.

Remotely enables taking out the package at a sudden 

report of a locker key loss via a communication line.

Safely manages locker key information (name, phone number, 

password, etc.) and takes care of new registration or 

cancellation of registration at the time of moving in or out.

Automatically receives abnormal status of the locker 

including running out of paper, and properly responds.

In case of fire, explosion, flood, etc., the compensation 

for the damaged locker is subject to the provisions of the 

insurance.

24/7 telephone service

Package management

Locker key management

Communication remote control

Locker key information safety management

Maintenance

Locker compensation

Checks the locker including wrong delivery and clean on a 

regular basis.

Compensation for liability incurred due to theft or 

breakage during storing the package is limited to 100 

million yen.

Periodic maintenance

Compensation for packages

[4] Notes on using

1

Fulltime System

1. Greetings

FTS-5500 Series

FTS-5501H4

FTS-5502H4

User Manual

Fulltime Locker

The described operation and display may be different depending on the model or specifications.

1.  Greetings ............................................................................ 1 

[1] What is the Fulltime Locker?

 

[2] Features of the Fulltime Locker

 

[3] FTS control center

 

[4] Notes on using

2.  About the locker key .......................................................... 2

 

[1] FTS card

 

[2] Contactless key or FTS ic key

3.  Before use .......................................................................... 2

 

[1] Have you done registration?

 

[2] Is the Fulltime Locker operable?

4.  Safety precautions (shall be read) ...................................... 2

 

[1] How to operate the Fulltime Locker

5.  Names of parts and their functions.................................... 3

 

[1] Check-in side

 

[2] Take-out side

 

[3] Locker types

6.  Notes on operation............................................................. 4
7.  Basic operation (for residents) ........................................... 4

 

[1] How to take out a package

 

About the life care 

 

[2] How to store laundry or a package to send

 

[3] How to take out a registered mail matter

 

[4] How to take out a package that requires payment

8.  Basic operation (for deliverer) ............................................ 5
 

[1] How to check in a package

 

[2] How to take out the laundry or a deposit package

 

[3] How to check in a package that requires payment

9.  Maintenance and management.......................................... 6
10.  About inquiry...................................................................... 6
11.  If you are leaving the residence or 
 

going away for a long time ................................................. 6

Summary of Contents for FTS-5500 Series

Page 1: ...ave unclear things regarding the locker Monitors delivery status and usage of lockers every day in order to perform smooth management Responds to loss or breakage of the locker key new registration or cancellation of registration at the time of moving in or out and more Remotely enables taking out the package at a sudden report of a locker key loss via a communication line Safely manages locker ke...

Page 2: ...r It is a special key to be used to take the delivered packaged out of the Fulltime Locker Since usage differs depending on the model and specifications of the locker check the types of locker keys described in the registration form Caution Handle with care Do not play with the locker Do not get closer to the locker during inspection maintenance work Do not put a perishable or dangerous good in th...

Page 3: ...ring a sending package to a locker date box number room number residence name and deliverer etc are printed Instead of the receipt issuing slot a stamper for the deliverer may be equipped In the case of stamper open the cover and stamp on the delivery note The location may differ depending on the specification Operation guide touch panel Anyone can easily operate since interactive guidance is prov...

Page 4: ...mpanies When the following is displayed Check the display and contact FTS control center if you need an assistance 1 お預かりしている荷物はありません No package Your family member may have picked up the package already Please check The delivery note may have been posted to the wrong mail box Please check the room number printed on the delivery note 2 扉が開きません FTSコントロールセンターに連絡してください Door does not open Please contac...

Page 5: ...ing your package out of the locker be sure to close the door firmly 1 Check the delivery note posted in the mail box 2 Touch the touch panel 3 Select 居住者 Resident 4 Select 荷物受け取り Receive 5 Authenticate the locker key see Page 2 and follow the instructions to be displayed on the panel 6 Enter the registered password for the locker operation 7 Select 確認 Confirm of the package to take out displayed o...

Page 6: ... package sensor marked at the box center The buzzer will stop 13 Select 確認 Confirm 14 Take out the delivery note and receipt output from the receipt issuing slot Make sure to post the delivery note to the addressed mail box Bring back the receipt If issuing the delivery note and receipt is failed make sure to contact the FTS control center It will not be issued in the case of the stamper model Sta...

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