76
- Troubleshooting
7
If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed
troubleshooting information.
8
If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:
Toll free: 1-800-8Fujitsu (1-800-838-5487)
E-mail: [email protected]
Web site: http://www.computers.us.fujitsu.com/support.
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
•
Product name
•
Product configuration number
•
Product serial number
•
Purchase date
•
Conditions under which the problem occurred
•
Any error messages that have occurred
•
Type of device connected, if any
See the Configuration Label on the bottom of your notebook for configuration and serial numbers.
I
F
YOU
KEEP
NOTES
ABOUT
WHAT
YOU
HAVE
TRIED
,
YOUR
SUPPORT
REPRESENTATIVE
MAY
BE
ABLE
TO
HELP
YOU
MORE
QUICKLY
BY
GIVING
ADDITIONAL
SUGGESTIONS
OVER
THE
PHONE
.