Error Message Resolution Guide
Message
Reason
Solution
Reference Tech Note
INVALID KEY;
The key pressed is not valid.
Ensure that you are entering input into the
correct field.
---
MUST CLEAR FIELD;
Trying to enter data in a field that must be
cleared first.
Ensure that you are entering input into the
correct field.
---
SCAN NOT ALLOWED;
Trying to scan into a key only field.
Ensure that you are entering input into the
correct field.
---
KEY NOT ALLOWED;
Trying to key into a scan only field.
Ensure that you are entering input into the
correct field.
---
ENTRY TOO SHORT;
Trying to exit the field before it is filled.
Ensure that you are entering input into the
correct field.
---
RECOVERABLE ERROR;
Encountered an error from which you can
continue.
Verify that your configuration settings for the
hardware being used, usually a printer and
cable issue.
---
UNRECOVERABLE
ERROR;
Encountered an error from which you can
NOT continue.
Verify that your Network settings are correct
and you are in the correct mode using the
correct Port.
T1113, T1114, T1161,
T1171, T1187 and
T1194
FUNCTION: \n\nFILE:
\nLINE: \nCODE;
Encountered an error from which you can
NOT continue.
Notify Connect over the web incident reporting
system.
---
Press any key\nFor More
Details...;
Press Enter for more information.
Advisory message.
---
Press any key;
Press a key to continue.
Advisory message.
---
Supported Equipment Manual
•
May, 2006
4-2