57
- Troubleshooting
5
Connect the AC adapter to the device again.
Specific Problems
Using the Troubleshooting Table
If you have problems with your Android Tablet, try to find the symptoms under the Problem column of the
troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that
symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible
Solutions. All possible causes or solutions may not apply to your tablet.
Troubleshooting Table
Problem
Possible Cause
Possible Solutions
The Android Tablet’s date or
time is incorrect
Time and date are incorrect.
Select
Settings > Date & Time, then adjust the settings.
Date and time are still set
incorrectly after switching on the
tablet.
Please contact your sales outlet or our Service and Support.
The display on the touch-
screen is difficult to read
Reflected glare
•
Move the tablet into a different position.
•
Increase the brightness of the screen.
The external monitor remains
blank
Monitor is switched off
Switch the external monitor on.
Power saving has been activated
(monitor is blank).
Press a key (external keyboard) or tap on the touchscreen.
Brightness is set too dark.
Adjust the brightness of the monitor.
The external monitor’s power
cable or data cable is not
connected properly.
Switch off the ANdroid Tablet and the external monitor.
•
Check whether the power cable is plugged properly into the
external monitor and into the power socket.
•
Check whether the data cable is properly connected to the
tablet and the external monitor (if it is plugged in with a
connector).
•
Switch on the tablet and the external monitor.
