6
9
Hints for error handling
In preparation for a failure, set the following:
"Chapter 4 Operations after OS Installation
- Set to collect memory dump
By setting to collect memory dump, debugging information
is automatically saved when a STOP error (blue screen) or a
hangup occurs in the system. It helps to analyze the cause of
errors.
- Create backup data for system recovery
After OS installation is complete, create backup data for
system recovery. It enables the system to recover when any
trouble occurs.
For Windows Server 2008, back up whole server configura-
tion to a shared folder on another server or a medium such
as a DVD.
For Windows Server 2003, create the Automated System
Recovery (ASR) set.
- Store system settings
By storing the BIOS setting information, the original infor-
mation can be recovered with the stored information in case
that the setting information is lost. The stored information
is also used for the system maintenance.
When the settings are completed, make sure to check
notes before operation.
"4.5 Notes Before Operating the Server"
For details about maintenance after operations have
started, refer to "User's Guide Chapter 8 Operation
and Maintenance".
10
Support and service
l
PRIMERGY information
For the latest information on PRIMERGY, update modules,
drivers and the software, refer to the Fujitsu PRIMERGY
website (
).
Regarding BIOS and firmware, contact an office listed in the
"Contact Information".
l
Before requesting repairs
If an error occurs in this server, refer to "User's Guide 8.2
Troubleshooting".
If problems can still not be solved, contact an office listed in
the "Contact Information".
When contacting the office listed in the "Contact Informa-
tion", inform them of the product ID and manufactures num-
ber on a label attached to the server as shown below.
������
�
� � � � � � � ��
����
�
��
����������
�������������������
Also read the points to note about requesting repairs before-
hand in "User's Guide 8.8.1 Contacting Maintenance Sup-
port".
Print the "Configuration Sheets" - "Accident sheet" that
is available from Fujitsu PRIMERGY website (
) and enter the confirmed information.
8
Turning off the power and installing optional devices
Install optional devices after OS installation.
"Chapter 6 Installing Internal Options"
1
Check that no medium is inserted in
the floppy disk drive nor the CD/DVD
drive.
2
Exit the OS.
After the OS is exited, the server will be automati-
cally turned off. When the server is not turned off
after the OS is exited, press the power switch on the
front of the server.
3
Turn off the power supply of the periph-
eral devices such as a display.
4
Install optional devices.
- After optional devices are installed, set the BIOS
Setup Utility as required.
For details about setting
procedures, refer to the "User's Guide Chapter 7
Configuring Hardware and Utilities".
- If an UPS device is installed, set the BIOS Setup
Utility as required. For details, refer to the "User's
Guide 4.5.3 Notes on Advanced Uninterruptible
Power Supply (UPS)".
When turning on the server again after turning it
off, wait for at least 10 seconds, and then press the
power switch.
If the server is turned on straight after being turned
off, an error will occur and may cause damage.
