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82

Operating Manual

 RX200 S7

Troubleshooting and tips

8.2

Server switches itself off

Server Management has detected an error

Ê

Check the error list of System Event Log in ServerView Operations Manager 
or in the iRMC S3 web interface, and attempt to eliminate the error.

8.3

Screen remains blank

Monitor is switched off

Ê

Switch on your monitor.

Screen has gone blank

Ê

Press any key on the keyboard.

or

Ê

Deactivate screen saver. Enter the appropriate password.

Brightness control is set to dark

Ê

Set the brightness control on the monitor to light. For detailed information, 
refer to the operating manual supplied with your monitor.

Power cable or monitor cable not connected

Ê

Switch off the monitor and the server.

Ê

Check whether the power cable is properly connected to the monitor and to 
the grounded power outlet.

Ê

Check whether the monitor cable is properly connected to the server and 
monitor (if it is plugged in with a connector). If a separate graphics card is 
installed in the server, then the monitor cable must be connected to the 
graphics card.

Ê

Switch on the monitor and the server.

Summary of Contents for PRIMERGY RX200 S7

Page 1: ...Operating Manual English PRIMERGY RX200 S7 Server Operating Manual Edition April 2012 ...

Page 2: ...pyright and Trademarks Copyright 2012 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...n the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if f...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ...RX200 S7 Operating Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options include CSS Customer Self Service ...

Page 6: ...Operating Manual RX200 S7 ...

Page 7: ...Important information 35 4 1 Safety instructions 35 4 2 ENERGY STAR 43 4 3 CE conformity 43 4 4 FCC Class A Compliance Statement 44 4 5 Transporting the server 45 4 6 Notes on installing the server in the rack 46 4 7 Environmental protection 47 5 Hardware installation 49 5 1 Unpacking the server 50 5 2 Installing removing the server in from the rack 51 5 3 Connecting devices to the server 53 5 4 C...

Page 8: ...ring the SAS SATA RAID controller 74 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 75 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 76 6 4 Cleaning the server 77 7 Property and data protection 79 7 1 BIOS Setup security functions 79 8 Troubleshooting and tips 81 8 1 Power on i...

Page 9: ...8 9 Added drive reported as defective 85 8 10 Error message on screen 85 8 11 Expansion cards or onboard devices not recognized 85 8 12 Temperature warning 85 8 13 No effect of keyboard or mouse 86 8 14 Optical drive cannot read data 86 ...

Page 10: ...Operating Manual RX200 S7 Contents ...

Page 11: ...future requirements are met and budgets are saved Thanks to the highly efficient power supply units with an efficiency rate of 94 and the new power management this will result in lower operational costs 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsible for installing th...

Page 12: ...Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポート サービス for the Japanese market PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual D3032 BIOS Setup Utility for PRIMERGY RX200 S7 Reference Manual Integ...

Page 13: ...page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please refer to the following URL for the latest product manuals http jp fujitsu com platform server primergy manual Before using the pro...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ...supply units Memory modules System fans Expansion cards For information on replacing these components see the PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises You can also fit your server with a ServerView Local Service Panel which enables you to identify the type of...

Page 16: ...ed Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system for more information refer to the D3032 BIOS Setup Utility for RX200 S7 Reference Manual V CAUTION When using the TPM note the prog...

Page 17: ...our SAS SATA hard disk drives can be controlled by the onboard SAS SATA controller To control further SAS SATA hard disk drives an additional RAID controller must be installed Mixed configurations of SAS HDDs SATA HDDs and SSDs within the same logical drive RAID array are not supported If the server has the corresponding RAID configuration HDD modules can also be replaced during operation Onboard ...

Page 18: ...on a battery backup unit BBU or a flash backup unit FBU can save the memory content even if the power fails Cache memory size of 512 Mbyte or 1 Gbyte is available I For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 74 Further information on SAS SATA RAID controllers is provided in the Modular RAID Controller Installation Guide on Server...

Page 19: ...power supply unit can be replaced during operation A mix of 450 W and 800 W PSUs is not allowed In case of mixed configuration CSS LED will be flashing and an SEL entry will be generated for further details see the PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual Cooling The Cool safe cooling concept with improved air flow cooling technology honeycomb design ensures the highest possible per...

Page 20: ...atic Server Reconfiguration and Restart restarts the system in the event of an error and automatically hides the defective system components The PDA Prefailure Detection and Analysis technology from Fujitsu analyzes and monitors all components that are critical for system reliability A RAID controller supports different RAID levels and increase the availability and data security of the system The ...

Page 21: ... communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Low noise mode Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Remote Storage Command Line Interface CLI Simple interactive or script based iRMC S3 configuration Customer Self Service CSS iRMC S3 s own user managemen...

Page 22: ...management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring of the CPU and the surrounding area Detailed status and error repor...

Page 23: ...d indicate which component memory module processor fan or expansion card is not functioning properly The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update With the iRMC S3 integrated Remote Management Controller on the system board the PRIMERGY RX200 S7 server can also be maintained and serviced remotely This enables remote diagnosis for system analysis remote con...

Page 24: ... with integrated management LAN connector on page 21 You can also start the text based or graphic console bypass Advanced Video Redirection AVR and connect virtual drives as remote storage I More information about the iRMC S3 can be found in the iRMC S2 3 integrated Remote Management Controller user guide on the ServerView Suite DVD 2 under Industry Standard Servers Software ServerView Suite Out O...

Page 25: ...slots 24 Memory slot type DDR3 Memory capacity min max 2 GB 768 GB Memory protection Memory Scrubbing SDDC only for registered DIMMs Hot spare memory support Memory Mirroring support Rank sparing memory support Memory notes Max 8 memory modules CPU with UDIMM low voltage or standard OR quad rank RDIMM max 12 memory modules CPU with single or dual rank RDIMM or single dual rank or quad rank Load Re...

Page 26: ...nnector Shared 10Gbit s SFP Management LAN as option if Modular On Board LAN 2 x 10 Gbit s is configured Front management LAN connector as option RAID Controller RAID 5 6 Ctrl HDD SAS 6 Gb LSI 8 ports ext RAID level 0 1 10 5 50 6 60 512 MB Cache Optional BBU based on LSI SAS2108 Integrated RAID 5 6 Ctrl HDD SAS 6 Gb Fujitsu 8 ports int RAID level 0 1 10 5 50 6 60 1024 MB Cache Optional FBU based o...

Page 27: ...incl graphics controller IPMI 2 0 compatible Trusted Platform Module TPM Infineon separate module TCG V1 2 compliant option PCI Express 3 0 x8 3 x low profile PCI Express 3 0 x16 1 x low profile Slot notes One PCIe Gen3 x8 slot may be occupied with a Modular On Board LAN controller if configured One PCIe Gen3 x8 slot may be occupied with a Modular RAID controller if configured Hard disk bay config...

Page 28: ...dicator green Power on indicator orange yellow green HDD SSD error indicator orange PSU error indicator orange Temperature error indicator orange CPU error indicator orange Memory error indicator orange Fan error indicator orange ID indicator blue CSS indicator yellow Status LED at system rear side Global error CSS ID indicator orange yellow blue LAN connection indicator green LAN speed indicator ...

Page 29: ...m 1000 mm rack recommended Weight 18 kg Weight notes actual weight may vary depending on configuration Rack mounting kit rack mounting kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing min 1xPSU 1xCPU max 2xPSU 2xCPU Sound power level LWAd ISO 9296 4...

Page 30: ...ou will find details of supported screen resolutions in the Operating Manual or Technical Manual supplied with the graphics controller Rated voltage range 100 240 V Frequency 50 Hz 60 Hz Rated current with min configuration 1 5 A 0 6 A Max rated current 8 A 4 A Effective power 450 800 W Apparent power 646 VA Heat dissipation 2257 kJ h 2141 btu h Main power fuse 16 A Protection class I Screen resol...

Page 31: ...003 2007 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 95 EC ...

Page 32: ...32 Operating Manual RX200 S7 Functional overview ...

Page 33: ...g the server on page 50 Ê Make sure that you have all necessary manuals see Documentation overview on page 12 print out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server For mounting refer to the original component documentation Ê Mount the server into the rack see Installing removing the server in from the rack on page 51 Ê Wire the ...

Page 34: ...View Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 75 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installa...

Page 35: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 36: ... that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A conn...

Page 37: ...ply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instru...

Page 38: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 39: ...th identical batteries or with a type recommended by the manufacturer refer to the PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY RX200 S7 Server Upgrade and...

Page 40: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 41: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 42: ...ectrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction paths on an ESD Place all the components on a pad which is free of electrostatic charge I For a detailed description of how to handle ESD components see the ...

Page 43: ...mption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy consumption and air temp...

Page 44: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 45: ...server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the Quick Release Levers QRLs on the front panel ...

Page 46: ...is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted Do not extend more than one unit out of the rack simultaneously even if the tilt protection is in place If several units are simultaneously extended from the rack there is a risk that the rack could tip over See the safety information of the rack and the warning label The rac...

Page 47: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Page 48: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 49: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 50: ...the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see secti...

Page 51: ...ion of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slimline rack for the Japanese market I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For the Japanese market please refer ...

Page 52: ...ing a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative ...

Page 53: ...RX200 S7 Server Upgrade and Maintenance Manual The standard connectors are marked with symbols and some are color coded Figure 2 Connection panel on the rear I Some of the devices that can be connected may require the installation and setting up of special software e g drivers see the documentation for the connected device Ê Connect the desired devices to the server 1 Shared LAN connector 4 Video ...

Page 54: ...deo connector at the front the video connector at the rear is deactivated A monitor connected to the front must have at least the same resolution as the monitor connected to the rear A console bypass is not possible via the video connector at the front I If a separate graphics card is installed in a slot the graphic controller on the system board is automatically deactivated The corresponding vide...

Page 55: ... and Maintenance Manual V CAUTION The server is automatically set to a mains voltage in the range 100 240 V You may only operate the server if its rated voltage range corresponds to the local mains voltage Ê Connect the power cord to the server power supply unit Ê Connect the mains connector to an outlet on the rack s socket strip see also Technical Manual for the rack I A phase redundancy in the ...

Page 56: ...e the power cords in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 4 Cable clamp Ê Pull the cable clamp up 1 Ê Thread the power cord through the cable clamp 2 Ê Press the cable clamp down until it engages to secure the cable 3 ...

Page 57: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 58: ...lectromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or better is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Page 59: ...and indicators on the front 1 HDD SSD error indicator 10 HDD SSD activity indicator 2 PSU error indicator 11 Power on indicator 3 Temperature error indicator 12 On Off button 4 CPU error indicator 13 NMI button 5 Memory error indicator 14 Reset button 6 Fan error indicator 15 ID button 7 ID indicator 16 Open close optical drive 8 CSS indicator 17 Optical drive activity indicator 9 Global Error ind...

Page 60: ...by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service personnel RST Re...

Page 61: ...if the server has been switched on and is in standby mode or if the server is in a sleep state HDD SSD activity indicator green Flashes green when an internal hard disk drive is being accessed Global Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervent...

Page 62: ... yourself with the CSS concept Does not light up when the system is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 15 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate ...

Page 63: ...unction with a RAID controller Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive Fast flashing HDD Identify Four fast blinks pause HDD Predicted Fault Two fast flashes pause HDD Hot Spare Hot spare dr...

Page 64: ...ase Does not light SSD inactive drive inactive 2 LED orange FAULT orange in conjunction with a RAID controller Does not light no error Lights up Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the module is not correctly inserted Slow flashing Rebuild the data is being restored after changing a drive Fast flashing Identify ...

Page 65: ...cted that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL in th...

Page 66: ...em is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 15 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated ...

Page 67: ...2 BIOS Setup Utility for PRIMERGY RX200 S7 Reference Manual No Indicator Description 1 LAN speed Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 2 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connecti...

Page 68: ...g properly Flashes orange when a predictable error has been detected but the power supply unit is still running Lights up orange in case of OCP OVP or when the fan of the power supply unit has failed 450 W power supply unit Flashes green when the server is switched off but mains voltage is present standby mode Lights up green when the server is switched on and functioning properly Flashes orange w...

Page 69: ...LED on the system board is assigned to each system fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management LED Meaning lights green Fan is operational lights orange Possible fan failure rotation speed less than 70 of the original speed or fan failure ...

Page 70: ...vironment range 10 35 C For details on the operating environment refer to Safety Precautions When operating the device outside of this operating environment the server may operate improperly and data loss may occur Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on ...

Page 71: ... Power on indicator see figure 5 on page 59 lights up green Ê Shut down the operating system properly The server is switched off automatically and enters standby mode The power on indicator lights up orange I If the operating system does not switch off the server automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button override Oth...

Page 72: ...ing off the power Windows Server 2008 The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reas...

Page 73: ...n Manager is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I The SAS functionality needs to be enabled separately by using a ROM1 SCU Key I Descriptions of operating systems not cov...

Page 74: ...S Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI Configuration Software Further information on modular RAID controllers is provided in the Modular RAID Controller Installation Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I Descriptions of o...

Page 75: ...guration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the controller manual are provided in the corresponding readm...

Page 76: ...as described in section Configuring the onboard SAS SATA controller on page 73 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 74 Installing the operating system Ê Insert the DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in ...

Page 77: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 78: ...78 Operating Manual RX200 S7 Starting up and operation ...

Page 79: ...n use the BIOS Setup security functions 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D3032 BIOS Setup Utility for PRIMERGY RX200 ...

Page 80: ...80 Operating Manual RX200 S7 Property and data protection ...

Page 81: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 82: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 83: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 84: ...ery for a description refer to the PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual or contact our customer service team 8 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration menu 8 8 Drives reported as dea...

Page 85: ...components and programs on the ServerView Suite DVD 2 8 11 Expansion cards or onboard devices not recognized When an expansion card is added other expansion cards or onboard devices might not be recognized Ê Reinstall the drivers for the expansion cards or onboard devices that are not recognized 8 12 Temperature warning A temperature warning is output to the hardware event log and OS event log or ...

Page 86: ...ve Ê Check to see whether the keyboard and mouse are connected properly If they are not connected or you replaced them yourself then connect the cables to the server 8 14 Optical drive cannot read data Ê Check to see whether the CD DVD BD is inserted properly If the CD DVD BD is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is not dirty ...

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