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DESCRIPTION

CHAPTER

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This chapter describes units, assemblies, indicators and LED
functions.

DESCRIPTION

Units

Assemblies

Indicators

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Summary of Contents for M3093DE

Page 1: ...M3093DE DG Image Scanner Cleaning and Maintenance C150 E071 01EN ...

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Page 3: ...ase the user will be required to correct the interference at his own expense This digital apparatus does not exceed the Class A limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications Le pésent appareil numérique n ément pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques...

Page 4: ...174 TLX J2283 Cable FUJITSU LIMITED TOKYO Home page http www fujitsu co jp FUJITSU COMPUTER PRODUCTS OF AMERICA INC 2904 Orchard Parkway San Jose California 95134 2022 U S A TEL 1 408 432 6333 FAX 1 408 432 3908 Home page http www fcpa com FUJITSU AUSTRALIA LIMITED 475 Victoria Avenue Chatswood N S W2067 AUSTRALIA TEL 61 2 410 4555 FAX 61 2 411 8603 FUJITSU CANADA INC 2800 Matheson Blvd East Missi...

Page 5: ...tes or supplements whether such errors are omissions or statements resulting from negligence accidents or any other cause FUJITSU further assumes no liability arising from the application or use of any product or system described herein nor any liability for incidental or consequential damages arising from the use of this manual FUJITSU disclaims all warranties regarding the information contained ...

Page 6: ...E DG is highly functional image scanner developed for volume filing using charge coupled device CCD image sensors This scanner features duplex scanning and high quality image processing with an automatic document feeder ADF Refer to Operator s Guide for basic information about the M3093DE DG ii ...

Page 7: ...ion such as warnings cautions are indicated as follows WARNING WARNING indicates that personal injury may result if you do not follow a procedure correctly CAUTION CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly The following symbols are used in this manual iii ...

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Page 9: ...arger than the Document Board 2 8 Reading a Page from a Thick Book 2 9 CHAPTER 3 CLEANING 3 1 Cleaning Supplies and Cleaning Area 3 2 Supplies 3 2 Cleaning area 3 3 Cleaning the ADF 3 4 Cleaning the Flatbed 3 9 CHAPTER 4 REPLACEMENT OF PARTS 4 1 Pad ASY or Pad 4 2 Pick Roller 4 4 CHAPTER 5 TROUBLESHOOTING 5 1 Paper JAM 5 2 Initial Checks 5 3 Test Mode for Maintenance 5 17 Problem Checklist 5 19 CO...

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Page 11: ...CHAPTER 4 CHAPTER 3 CHAPTER 2 CHAPTER 1 DESCRIPTION TROUBLESHOOTING OPERATING INSTRUCTION CLEANING REPLACEMENT OF PARTS DESCRIPTION DESCRIPTION OPERATING INSTRUCTION CLEANING TROUBLESHOOTING REPLACEMENT OF PARTS ...

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Page 13: ...DESCRIPTION CHAPTER 1 1 1 This chapter describes units assemblies indicators and LED functions DESCRIPTION Units Assemblies Indicators ...

Page 14: ... Address switch Third party slot 9 Indicators Stacker 4 ADF 1 ADF lever 2 ADF paper chute 3 Document holding pad Document cover 6 7 Document bed 8 Power switch 13 Power inlet 12 Interface cable 10 11 Memory cover M3093DG 5 ...

Page 15: ...the read documents Covers a document to be read Presses a document to the document bed A document to be read is placed Also called Flatbed FB Third party slot M3093DE Connected to the host system with interface cables Open here when installing or replacing Memory option Connect the power cable from an AC power outlet here Power switch Used for setting SCSI ID M3093DG 1 2 3 7 6 4 5 8 9 1 3 10 11 12...

Page 16: ...countries because they are not compliant with safety regulations Before ordering the pick roller contact your sales agent or Fujitsu service representative Thumb screw Pick roller PA02212 K001 Pad ASY PA02201 0020 Pad spring Pad holder Pad Guide A Retaining spring Bearing Stacker ...

Page 17: ...g is in progress Check Lights if a device error occurs that may result in a service call Blinks if a document is jammed in the ADF Turns off when the jammed documents are removed from the ADF and ADF is closed Blinks at four seconds intervals if the ADF cleaning is necessary Power Read Check LED functions 1 5 ...

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Page 19: ...es how to load document on the ADF and flatbed how to load document larger than the document board and how to read a page from a thick book Loading Document on the ADF Loading Document on the Flatbed Loading Document Larger than the Document Board Reading a Page from a Thick Book ...

Page 20: ...position of the carrier fixing bracket according to INSTALLATION AND CONNEC TION in OPERATOR S GUIDE before operation This may prevent the scanner from being damaged Lift up the ADF lever to open the ADF 1 ADF Stacker ADF paper chute Guide Guide lever ADF lever UP ...

Page 21: ...er chute until it clicks N O T E Be sure to reset the paper select lever to NORMAL when you load the paper other than the heavy paper Set the paper select lever as follows Select lever Paper Plain paper Heavy paper Mode NORMAL THICK Close the ADF ADF paper chute 2 3 4 ...

Page 22: ...using the flatbed Paper with a clip or staple Paper that has ink which is not dry Paper thickness is not constant such as an envelope Paper that has large rumples or curl Paper that has folds or tears Tracing paper Coating paper Carbon paper Paper that is smaller than A6 size or larger than A4 width Items other than paper such as clothes metal sheet or OHP film Photographic paper Paper that has pe...

Page 23: ...s holding the both ends with both hands Hold the documents tightly with your left hand and bend the documents as shown in B Grip tightly with your right hand loosen the grip of your left hand and straighten the documents as shown in C Repeat these operations until the top is angled 20 or less as shown in D Angle the document edges as follows 2 5 22 2 20 or Less A B C D For portrait mode A B C Top ...

Page 24: ...adjust the guides to the document size After the read command is issued from the host system scanned documents are stacked in the stacker for removal NOTE max 4mm 0 16 7 8 Documents Guide Guide lever Both sides Squeeze the guide lever to free the guides Load documents so that the thickness is less than 4mm Set the guides so that they touch the document sides ...

Page 25: ...cument face down and align the top left of it with the reference mark Document holding pad Document bed 2 7 Close the document cover slowly Issue the read command from the host system WARNING Do not look directly at the light source during read operation 1 2 3 4 Document cover Reference mark ...

Page 26: ... close the document cover Place the document face down on the document bed Issue the read command from the host system Open the document cover approx 80 degrees and slide the cover in the direction of the arrow to remove it Document bed Document 2 8 WARNING Do not look directly at the light source during read operation 1 2 3 ...

Page 27: ...nt cover Place the book face down on the document bed Issue the read command from the host system Keep the cover open for reading N O T E Do not move the book during read operation Thick book 2 9 WARNING Do not look directly at the light source during read operation 1 2 3 ...

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Page 29: ...CLEANING 3 1 3 CHAPTER CLEANING Cleaning Supplies and Cleaning Area Cleaning the ADF Cleaning the Flatbed This chapter describes the cleaning supplies and area and how to clean the ADF and flatbed ...

Page 30: ...ng Area 3 2 Type No Remarks Supplies Supplies Frequencies 1 1 When the CHECK indicator starts blinking at 4 second intervals clean the scanner regardless of the frequencies 2 Clean the plastic rollers when they are soiled with dirt Do not clean the rubber rollers with cleaner F2 NOTE When the following paper is used it may be necessary to clean more frequently Paper with smooth surface such as coa...

Page 31: ...leaner F1 or F2 Area Name Flatbed ADF ADF Plastic rollers Document bed Document holding pad Cleaning area Document holding pad Document bed Pad Glass Sheet guide Pick roller Plastic rollers Feed rollers Pick roller Plastic rollers Feed rollers Feed rollers Sheet guide White part Glass Pad ...

Page 32: ...ches the plastic roller Close the ADF and turn the power on to start the cleaning Turn the power off Repeat steps 1 through 5 3 4 Cleaning the ADF Apply cleaner F1 to a new cleaning paper Lift up the ADF lever to open the ADF 1 2 3 5 6 4 Cleaning the ADF with cleaning paper Cleaning paper UP pow on ...

Page 33: ...ng the ADF with Dry cloth with Cleaner F1 Lift up the ADF lever to open the ADF Pad Wipe the pad in the downward direction indicated by the arrow Be careful not to hook the pick spring when wiping 3 5 Glass Wipe the glass lightly N O T E If the glass is dirty the image may include vertical stripes 1 2 Pad Glass ...

Page 34: ...roller Be careful not to damage the surface of the roller and the mylar strip above the Pick roller Feed rollers and Plastic rollers Wipe the rollers Be careful not to damage the surface of the rollers Pick roller Feed rollers Plastic rollers ...

Page 35: ...CLEANING 3 7 Close the ADF to lock the ADF lever N O T E If the sheet guide is dirty the front image may include vertical stripes Sheet guide white part Wipe the sheet guide 3 Sheet guide white part ...

Page 36: ... the ADF Moisten a cotton swab with Cleaner F2 Wipe the Plastic roller surfaces Wipe the Plastic roller surface with clean and dry cloth Allow to dry Cleaning the Plastic rollers with Cleaner F2 1 2 3 4 Plastic rollers Plastic rollers ...

Page 37: ... Allow to dry Cleaning the Flatbed N O T E Be sure to prevent liquid from seeping through the opening between the document bed and the plastic cover Apply Cleaner F1 to a clean cloth NOTE Window or glass cleaner can be used instead of cleaner F1 However do not use organic solvent 1 3 4 Document cover Document holding pad Document bed 2 ...

Page 38: ...REPLACEMENT OF PARTS 4 1 This chapter describes how to replace the pad ASY pad and pick roller CHAPTER 4 REPLACEMENT OF PARTS Pad ASY or Pad Pick Roller ...

Page 39: ...o N 4 2 N O T E The life span of the pad ASY is about 100 000 sheets or one year The life span may be decreased by half when carbon less sheets are used Slide the pad ASY to the left and pull it toward you ADF lever Pad ASY PA02201 0020 Pad ASY 1 2 3 Select lever N NORMAL T THICK T N ...

Page 40: ... spring N O T E Turn the pad upside down so that the pad holder pin fits with the pad hole Do not alter the shape of the pick spring Attach the pick spring so that both ends of the pick spring are located on the pad N O T E Normally set the select lever to N Return the select lever if necessary If the Pad is attached to the scanner you can replace the Pad according to the following procedure 4 5 F...

Page 41: ...move the two thumb screws N O T E The life span of the pick roller is about 200 000 sheets or one year The life span may be decreased by half when carbon less sheets are used N O T E Use a Phillips screwdriver when they are tight 1 2 Pick roller PA02212 K001 ...

Page 42: ...tip from the right hole Then lift the right side of the cover and remove it Slide the pick roller to the retaining spring side until the axis of the opposite side is disengaged Lift and remove it Remove the retaining spring Hold the retaining spring and slide it to the roller side 3 4 5 6 ...

Page 43: ...rtion of the shaft Hold the retaining spring slide it to the bearing slide and place it into the groove to fix it 7 8 9 Slide the end of the new pick roller with the retaining spring into the bearing then into the hole closer to the front of the scanner Next slide the oppo site end of the pick roller into the bearing next to the gears ...

Page 44: ...REPLACEMENT OF PARTS 4 7 Attach the Guide A in the reverse sequence of step 3 and align the screw hole Tighten the thumb screws Close the ADF unit 10 11 12 Guide A Thumb screws ...

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Page 46: ...LESHOOTING TROUBLESHOOTING 5 1 5 CHAPTER TROUBLESHOOTING This chapter describes the paper JAM initial checks and test mode for maintenance Paper JAM Initial Checks Test Mode for Maintenance Problem Checklist ...

Page 47: ... locks Lift the ADF lever to open the ADF Remove the jammed document 1 2 3 4 NOTE Inspect the paper and paper path Make sure no staples paper clips or other materials caused the jam All types of staples and paper clips should be removed from all documents bofore scanning Document ADF ADF lever ...

Page 48: ... before contacting manufacturer s authorized service center Symptom1 The power does not go on Power Contact manufacturer s authorized service center 5 3 Is the power cable connected correctly Connect the power cable correctly NO YES Is the power switch on Press the power switch YES NO No light ...

Page 49: ... closed completely Close the ADF completely Connect the interface cables correctly YES NO NO YES NO YES Is the carrier fixing bracked placed in operation position Place the carrier fixing bracket correctly See Operator s Guide YES NO Symptom2 Read operation does not start Is the interface cable connected correctly ...

Page 50: ...nnect the terminator or set the SCSI ID correctly NO YES Is the baud rate of the system 4800 bps Default is 4800 bps Contact manufacturer s authorized service center to set correct baud rate Is the CHECK indicator lit Refer to Symptom 6 See p5 9 YES NO Contact manufacturer s authorized service center YES Check ...

Page 51: ...ing menu in the software Is the Photo mode selected YES NO Contact manufacturer s authorized service center YES NO Select a halftone or dithering mode from the host computer Is halftone or dithering processing selected YES NO Is the document bed document holding pad glass and sheet guide clean Clean the dirty parts See p3 5 p3 7 p3 9 ...

Page 52: ...e White level following off via software Characters and lines are not read correctly Symptom4 Contact manufacturer s authorized service center Is the Line Art mode selected Select a Line Art mode from the host computer 3m m Is the document bed document holding pad glass and sheet guide clean Clean the dirty parts See p3 5 p3 7 p3 9 ...

Page 53: ...ar read opera tion with ADF Do not press the surface of the ADF or do not put any thing heavy on it YES NO Is the document bed document holding pad glass and sheet guide clean Clean the dirty parts See p3 5 p3 7 p3 9 missing Is the scanner on even and flat surface or any scanner rubber feet missing Place the scanner on the even and flat surface Or attach the rubber feet NO YES ...

Page 54: ...ized service center of the error status Is the carrier fixing bracket placed in operation position Turn off the power once and try to turn on the power again Is the CHECK lamp turned on The check indicator is on Place the carrier fixing bracket correctly See Operator s Guide Check YES NO YES 5 9 Check ...

Page 55: ...ES Flatten the curl or use the flatbed to read the document NO Check 5 10 Are documents under specification See p5 11 YES YES Is the Pad ASY dirty or worn out Clean or replace the Pad ASY See p3 4 p3 5 p4 2 Contact manufacturer s authorized service center Clean the pick roller NO ...

Page 56: ...bed Paper with a clip or staple Paper that has ink which is not dry Paper thickness is not constant such as an envelope Paper that has large rumples or curl Paper that has folds or tears Tracing paper Coating paper Carbon paper Paper that is smaller than A6 size or larger than A4 width Items other than paper such as clothes metal sheet or OHP film Photographic paper Paper that has perforations on ...

Page 57: ... read with the select lever set to T Set the select lever to N See p2 3 YES NO Are the documents fanned and angled before loading on the ADF paper chute Fan and angle the documents before loading according to the procedure on the pages 2 3 and 2 4 NO NO YES Is the paper printed by copier or laser printer recentry YES NO Fan 3 or 4 times to remove the static charge applied on paper N NORMAL T THICK...

Page 58: ...s the height of document less than 0 16 4mm Reduce the document from ADF paper chute See p2 6 Contact manufacturer s authorized service center Is the pad dirty Is the pad worn out Clean the pad See p3 4 p3 5 Replace the pad See p4 2 NO YES YES NO ...

Page 59: ...ent YES NO Is the heavy paper read with the select lever set to N Set the select lever to T See p2 3 YES Are the documents fanned and angled before loading on the ADF paper chute Fan and angle the documents before loading according to the procedure on the pages 2 3 and 2 4 NO YES N NORMAL T THICK T N NO YES Is the Pad ASY installed correctly Install it correctly See p4 2 ...

Page 60: ...OTING TROUBLESHOOTING 5 15 Contact manufacturer s authorized service center Is the pick roller dirty Is the pick roller worn out Clean the pick roller See p3 4 p3 6 Replace the pick roller See p4 4 NO YES YES NO ...

Page 61: ...ocument satisfy the requirements on page 5 11 Flatten the curl or use the flatbed to read the document NO YES Contact manufacturer s authorized service center Is there any foreign particles in the ADF Clean the ADF See p3 4 or remove the foreign particles NO YES 5 16 ...

Page 62: ...CAUTION If an operation other than described here is performed the scanner may malfunction Activate the test mode and follow the procedure only for the error status Activating a test mode 1 Do not perform any other operation this time Immediately turn the power off when the POWER lamp does not blink Try again 1 Empty sensor B5 Size sensor Power If the CHECK indicator lights up activate the test mo...

Page 63: ...cal system error Motor fuse failure Lamp fuse failure Errors Status LED indicates Power Read Check Blink On Off Activating the continuous operation test LED status on error If an error occurs during the test the LED indicates as shown in the following table Open the ADF and close it again If no document is loaded on the ADF within five seconds after closing the ADF the image scanner runs in flatbe...

Page 64: ... the version label located at the left of the rear of the equipment The version is checked with the double line This example is for A2 version A B C 0 0 0 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 Date of purchase Symptoms Persistent problem Serviced before when and how Error status at test mode See p5 18 Type of document Date of last cleaning What is your daily usage Date of the consu...

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