LTO-6 Half-Height SAS Tape Drive
49
Troubleshooting
"e"
Encryption Error.
Displayed when the drive detects an error
associated with a encryption operation. If the problem occurred
while the tape drive was writing data to, or reading data from, tape:
1. Check the host application to ensure the host application is
providing the correct encryption key.
●
Retry the encryption operation after the host application
problems have been resolved.
2. Check the operation of the tape drive by power cycling the
server and running POST. See
table 3 on page 28
.
●
Refer to the error code displayed on the SCD if the drive
reset and POST fails.
●
Retry the encryption operation if the drive reset and POST
complete without errors.
3. Check the media.
●
Ensure the correct media is being used. Data encryption is
supported with LTO Ultrium-4, Ultrium-5, and Ultrium-6 Data
Cartridges only.
●
Retry the encryption operation with the tape cartridge in
another encryption enabled drive. Replace the media if the
problem repeats with the same tape cartridge in multiple
drives.
If the problem occurred while the tape drive was running POST or
diagnostics, replace the drive.
The error code clears with the first attempted write/read after the
encryption key is changed.
Error
Code
Cause and Action
Table 7: Error codes on the Single-character Display
