Fujitsu LIFEBOOK U7312 Operating Manual Download

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Troubleshooting and tips

When certain characters are entered on the
keyboard, only numerals are written

Cause

Troubleshooting

The virtual numeric keypad of your device is
activated, see

"Virtual numeric keypad", Page 30

►

Press the

Num

key.

The notebook’s LCD screen remains blank

LCDscreen

LCDscreenistoodark

Cause

Troubleshooting

Monitor is switched off.

►

Press a key or touch the touchpad.

External monitor or television set connected.

►

Press the key combination to switch the
screen output, see

"Function keys and key

combinations", Page 31

The LCD screen is dif

cult to read

LCDscreen

Cause

Troubleshooting

ected glare

►

Turn the notebook or alter the tilt of the LCD
screen.

►

Increase the brightness of the screen.

The external monitor remains blank

Monitor

Cause

Troubleshooting

Monitor is switched off.

►

Switch the external monitor on.

Power saving has been activated (monitor is
blank).

►

Press any key to continue.

Brightness is set to dark.

►

Adjust the brightness of the monitor.

Screen output is set to the notebook’s LCD
screen

►

Press the key combination to switch the
screen output, see

"Function keys and key

combinations", Page 31

The external monitor’s power cable or data
cable is not connected properly.

►

Switch off the external monitor and the
notebook.

►

Check whether the power cable is plugged
properly into the external monitor and into
the power socket.

►

Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).

►

Switch on the external monitor and the
notebook.

Fujitsu

Summary of Contents for LIFEBOOK U7312

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U7312 FUJITSU LIFEBOOK U7412 FUJITSU LIFEBOOK U7512 ...

Page 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...he Straße 8 80807 Munich Germany Name and address of the importer in the UK Fujitsu Services Limited 22 Baker Street London W1U 3BW United Kingdom http www fujitsu com fts Copyright Fujitsu Client Computing Limited2022 All rights reserved Publication Date 06 2022 Edition 1 ...

Page 5: ...and controls 9 Important notes 18 First time setup of your device 22 Working with the notebook 25 Security functions 53 Connecting external devices 59 Removing and installing components during servicing 65 Settings in BIOS Setup Utility 66 Troubleshooting and tips 71 Technical data 79 Manufacturer s notes 82 Index 83 ...

Page 6: ...ademarks of Microsoft Corporation in the USA and or other countries TM The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries Adobe Reader is a trademark of Adobe Systems Incorporated USB Type C and USB C are trademarks of the USB Implementers Forum in the US...

Page 7: ...ing on the device for the first time 24 Working with the notebook 25 Status indicators 25 Switching on the notebook 27 Switching off the notebook 27 Keyboard 28 Virtual numeric keypad 30 Separate number block 31 Function keys and key combinations 31 F Lock setting 34 Keyboard with background lighting optional 34 Country and keyboard settings 34 Touchpad and touchpad buttons 35 Moving the pointer 3...

Page 8: ...rd protection in BIOS Setup Utility 55 Protecting BIOS Setup Utility supervisor and user password 55 Password protection for booting of the operating system 57 Password protection for the drive 57 SmartCard reader 58 Inserting the SmartCard 58 Connecting external devices 59 Connecting an external monitor 60 Connecting USB devices 61 USB port Intel ThunderboltTM 4 with charging function and display...

Page 9: ... external monitor is blank or the image is unstable 74 The notebook cannot be started 74 The notebook stops working 74 The printer does not print 75 The wireless connection to a network does not work 75 SmartCard reader is not recognised 75 SmartCard PIN forgotten 75 SmartCard lost 76 Error messages on the screen 77 Technical data 79 LIFEBOOK 79 Rechargeable battery 80 Mains adapter notebook compu...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Page 12: ...ame123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an ext...

Page 13: ...yourself with these components before you start to work with the device FUJITSU LIFEBOOK U7312 Front 10 9 5 6 1 3 4 1 2 2 7 8 1 Infra red camera sensors optional 2 Microphone optional 3 WebCam optional with webcam shutter 4 WebCam LED optional 5 Status indicators 6 ON OFF button 7 Fingerprint sensor optional or palm sensor optional 8 Status indicators 9 Touchpad buttons 10 Touchpad Fujitsu 9 ...

Page 14: ...d display port USB Type C 3 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge 4 Headset jack 5 SmartCard reader optional Right side 1 4 3 2 1 Memory card slot 2 USB port 3 2 Gen1 USB Type A 3 HDMI port 4 Security Lock device Rear 1 1 SIM card slot configuration dependent protected by cover 10 Fujitsu ...

Page 15: ...Ports and controls Bottom 2 1 3 3 1 Port Replicator port 2 Off button for the battery recessed 3 Loudspeakers Fujitsu 11 ...

Page 16: ... 8 1 Infra red camera sensors optional 2 Microphone optional 3 WebCam optional with webcam shutter 4 WebCam LED optional 5 Status indicators 6 Power Button 7 Fingerprint sensor optional or palm sensor optional 8 Status indicators 9 Touchpad buttons 10 Touchpad 12 Fujitsu ...

Page 17: ...play port USB Type C 3 HDMI port 4 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge 5 SmartCard reader optional Right side 1 3 4 2 1 Headset port 2 USB port 3 2 Gen1 USB Type A 3 Memory card slot 4 Security lock device Rear 1 1 SIM card slot configuration dependent protected by cover Fujitsu 13 ...

Page 18: ...Ports and controls Bottom 2 1 3 3 1 Port Replicator port 2 Off button for the battery recessed 3 Loudspeaker 14 Fujitsu ...

Page 19: ... 8 1 Infra red camera sensors optional 2 Microphone optional 3 WebCam optional with webcam shutter 4 WebCam LED optional 5 Status indicators 6 ON OFF button 7 Fingerprint sensor optional or palm sensor optional 8 Status indicators 9 Touchpad buttons 10 Touchpad Fujitsu 15 ...

Page 20: ...pe C 3 HDMI port 4 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge 5 SmartCard reader optional Right side 1 4 5 3 2 1 Headset port 2 Memory card slot 3 USB port 3 2 Gen1 USB Type A 4 USB port 3 2 Gen1 USB Type A 5 Security Lock Device Rear 1 1 SIM card slot configuration dependent protected by cover 16 Fujitsu ...

Page 21: ...Ports and controls Bottom 2 1 3 3 1 Port replicator port 2 Off button for the battery recessed 3 Loudspeakers Fujitsu 17 ...

Page 22: ...he ambient conditions in the Technical data Page 79 and First time setup of your device Page 22 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 21 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manua...

Page 23: ...vice get near flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch wireless components on and off see chapter Switching the wireless components on and off Page 47 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected ...

Page 24: ... this is not the case obtain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrated ...

Page 25: ...e power outlet and switch off the battery see chapter Switch the battery off and on Page 40 The surface can be cleaned with a dry cloth If particularly dirty use a damp cloth that has been dipped in water mixed with mild domestic detergent and then carefully wrung out You can use disinfectant wipes to clean the keyboard and the touchpad Ensure that no liquid enters the device Do not spray any liqu...

Page 26: ...EVER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For i...

Page 27: ...es of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Connecting the mains adapter Preparingforoperation Mainsadapter Observe the safety notes in the enc...

Page 28: ...ss DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the drive Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc on ...

Page 29: ...the chapter entitled Connecting external devices Page 59 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 18 Status indicators Statusindicators The status indicators provide information about the status of the power supply and of the keyboard functions F Fujitsu 25 ...

Page 30: ...ttery abnormality error The indicator flashes red Batterystatusindicator Batterysymbol Batteryindicator F F Lock indicator Indicator FLock The indicator lights up The key combination Fn F has been pressed Instead of the imprinted standard functions of the function keys the Fn functions can be executed by pressing the keys directly see chapter Function keys and key combinations Page 31 Num Lock ind...

Page 31: ...n The power on indicator is lit Switching off the notebook Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about 5 10 seconds Close the LCD screen Fujitsu 27 ...

Page 32: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Page 33: ... the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key activates the Fn...

Page 34: ...hown below may differ from your actual device 1 Valid characters when the Num key is not activated 2 Valid characters when the Num is activated Further information about the status indicators can be found in chapter Status indicators Page 25 Default settings With default settings each button must be pressed in combination with Fn in order to enter the characters of the virtual numeric keypad In th...

Page 35: ...er operating systems and with some device drivers Other key combinations are described in the relevant manuals supplied with your application programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Function key Description Switch microphone on off This function key sw...

Page 36: ...gy saving functions see chapter Using the power management features Page 41 F9 Energysavingfunctions LIFEBOOK U7312 and U7412 ePrivacy Filter This function key activates and deactivates the optional side view protection ePrivacy Filter ePrivacy Filter optional Page 38 Toggle output screen If an external monitor is connected the screen on which the output is to be displayed can be selected with thi...

Page 37: ...sk Manager This key combination opens the Windows security Task Manager window Ctrl Alt Del Back tab This key combination moves the cursor back to the previous tab stop Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system In addition the following non labelled key combinations are supported Fn S Pause Fn B Break Fn R SysRq Fujitsu 33 ...

Page 38: ...haviour They are used by pressing Fn the hot key The function keys become the primary behaviour They are used by simply pressing the corresponding function key The F Lock toggle function can be deactivated in the BIOS setup utility If the F Lock toggle function is deactivated the F Lock symbol is continuously on and the function keys become the primary function To do so in the Advanced Keyboard Fe...

Page 39: ... correspond to the buttons on a conventional mouse You can also deactivate the touchpad via the keyboard so that you cannot move the cursor unintentionally see chapter Function keys and key combinations Page 31 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or press ...

Page 40: ...ample A screen with an HD resolution of 1366 x 768 has 1366 x 768 1049088 pixels Each pixel consists of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel...

Page 41: ...tance drag apps or widgets onto the home page in this way Double tap To enlarge a view quickly tap twice on a web page map or another screen When you double tap on an image in a web browser it will be enlarged and another double tap will make it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving two fingers apart on the touchscreen and reduce it by moving your...

Page 42: ...t telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD screen may flicker while the light level is adjusted Further information on using the webcam and on the additional settings which are possible for your webcam can be found in...

Page 43: ...under Settings Extras and online at https support ts fujitsu com Charging caring for and maintaining the battery Battery Battery The notebook s rechargeable battery can only be charged when the ambient temperature is between 5 C 41 F and max 35 C 95 F If the battery is regularly charged at ambient temperatures above 25 C this may reduce the battery life You can charge the battery by connecting the...

Page 44: ... device from the mains adapter and if applicable from the Port Replicator as well Use a pencil or a wire e g a paperclip to press firmly into the opening of the off button for the battery this will switch off the system The device is currentless Switch on the battery Connect the device to the mains adapter of the notebook or to the Port Replicator Switch the device on again 40 Fujitsu ...

Page 45: ...ode open data is held in main memory or in a swap file on the file Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving mode If you do not intend to use your notebook for a long period of time Exit power saving mode if necessary via the mouse or keyboard or by switching on the notebook Close all...

Page 46: ... is reduced The default setting of this system is Silent Call up the BIOS Setup Utility In the menu Advanced Miscellaneous Configurations select the Fan Control function Choose the setting Normal or Silent Instructions for how to call up and operate the BIOS Setup Utility can be found in chapter Settings in BIOS Setup Utility Page 66 With the Fujitsu Utility Function Manager you can also switch be...

Page 47: ...ck into place The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard In order to protect your data always follow the correct procedure for removing the card see the documentation for your operating sys...

Page 48: ... chapter Function keys and key combinations Page 31 for information on setting the volume and also enabling disabling the loudspeakers via the keyboard If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled Information on connecting headphones and a microphone can be found in Connecting external d...

Page 49: ... LTE module enables access to a mobile radio network Follow the instructions supplied by the provider of the SIM card Inserting the SIM card Switch off the battery so that the device is currentless see Switch the battery off and on Page 40 2 1 1 3 Open the cover of the SIM card slot 1 Slide the SIM card into the slot 2 with the metal contacts facing upwards and as shown by the symbols next to the ...

Page 50: ...currentless see Switch the battery off and on Page 40 2 1 1 3 Open the cover of the SIM card slot 1 Press on the edge of the SIM card so that it jumps up slightly out of the slot Pull the SIM card out of its slot in the direction of the arrow 2 Close the cover of the SIM card slot 3 46 Fujitsu ...

Page 51: ...e provider Setting up WLAN access Requirement A WLAN must be available and you must have the corresponding access information Information on configuring the WLAN access can be found in the documentation for your operating system Access via LTE 5G optional You can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dealer If you have ordered an LTE or ...

Page 52: ...he network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e FUJITSU LIFEBOOK U7312 1 2 Open the holder for the LAN connector 1 Connect the network cable to your LAN adapter 2 Connect the network cable to your network port FUJITSU LIFEBOOK U7412 FUJITSU LIFEBOOK U7512 2 1 Connect the network cable to the LAN ...

Page 53: ...anical docking described here this system also supports optionally available USB Type C or Thunderbolt port replicators that are connected to the system via the USB Type C connector Ports on the Port Replicator PortReplicator Ports 13 1 2 3 12 11 10 9 8 7 6 5 4 1 Headset port 2 Connector on the Port Replicator for the docking port on the bottom of the notebook 3 ON OFF button 4 Mark for positionin...

Page 54: ...k is connected to the Port Replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan PortReplicator If the power adapter cable is connected to the notebook disconnect it from the Intel ThunderboltTM 4 USB Type C port of the notebook 1 a Position the notebook so that the back edge is in line with the mark a of the port replicator Place the noteb...

Page 55: ...r 3 When the notebook is connected to a Port Replicator the operating system creates a hardware profile for the Docked mode In this profile for example the setting is saved as to which monitor was last used for output This profile will be loaded as soon as the notebook is connected to a Port Replicator of the same type Switching on the notebook via the port replicator Press the ON OFF button on th...

Page 56: ...ing with the notebook Disconnecting the notebook from the Port Replicator 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 52 Fujitsu ...

Page 57: ... the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu the Fujitsu Service Desk can no longer reset the password In this case the system can remain permanently unusable Therefore Fujitsu recommends to generally set up a supervisor password with the setting Password Severity Strong Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whethe...

Page 58: ...t https support ts fujitsu com After selecting the product and the operating system you will find the software under Downloads Applications Tools and Utilities Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is availabl...

Page 59: ... the Fujitsu Service Desk can no longer reset the password In this case the system can remain permanently unusable Therefore Fujitsu recommends to generally set up a supervisor password with the setting Password Severity Strong Protecting BIOS Setup Utility supervisor and user password If you have opened these operating instructions on the screen we recommend that you print them out You cannot cal...

Page 60: ...en the BIOS Setup Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Call the BIOS Setup Utility and go to the Security menu When changing the password p...

Page 61: ...reboots You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If you do not want to change any other settings you can exit BIOS Setup Utility Select the Save Changes Exit o...

Page 62: ...u are carrying the other SmartCard with you In order to be able to take advantage of all the security features of your notebook you will need a CardOS SmartCard The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN When you use the...

Page 63: ...connect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external de...

Page 64: ...ing the screen output Monitor Displayport VGADisplayPort HDMIport Screenport Monitorport Screenport Screenport Digital HDMI port on LIFEBOOK or optional port replicator Analogue VGA monitor port on optional port replicator Digital display port on the optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First swi...

Page 65: ... transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen1 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB ...

Page 66: ...er Delivery on System Off Instructions for how to call up and operate the BIOS Setup Utility can be found in section Settings in BIOS Setup Utility Page 66 With the USB Type C Port Replicator available as an accessory the notebook can be supplied with power via this USB port USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the system is runnin...

Page 67: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Page 68: ...r notebook Connect the audio cable to the external device Connect the audio cable to the headset port of the notebook The internal loudspeakers are disabled If you buy a cable from a retailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug 64 Fujitsu ...

Page 69: ... the Hotline Service desk you may remove and install certain components described in the separate manual LIFEBOOK U7312 U7412 U7512 System Upgrades and Repairs yourself Please note that the majority of pages in the manual are marked Service Partner only this means that you must not remove those components yourself The instruction manual can be found at http support ts fujitsu com download Removing...

Page 70: ...are parts such as USB ports keyboards processors Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Start the device switch off on or reboot the Operating System BIOSSetupUtility When switching on your device press on function key F2 until the BIOS Setup Utility is displayed If a password h...

Page 71: ... BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu in which you would like to configure settings The menu is displayed on the screen Select the option that you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes yo...

Page 72: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Page 73: ... Save Changes and Exit in the menu Save Exit Exit to initiate a reboot and start Erase Disk Because of the reboot the Erase Disk will be started You have the option to interrupt the process during the user selection After the application starts the Administrator Supervisor password must be entered for security reasons A dialogue field appears in which a particular several or all the hard disks mem...

Page 74: ...rnal USB stick Select whether a status report should be written to the USB stick The user can select the following tasks which should be run by the system after the deletion process Reset administrator and user password Load BIOS setup defaults Shutdown the Computer Exit Erase Disk with no additional options upon completion Select the function which you require The deletion process starts 70 Fujit...

Page 75: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Page 76: ...nstalled hardware components will not be correctly supported until this has been done Insert the Drivers Utilities DVD into the optical drive The DVD starts automatically Click on the Desk Update button Select Automatic driver installation Express and click on Start installation Follow the instructions on the screen Restart your notebook when the driver installation is completed Restoring the syst...

Page 77: ...D screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination to switch the scree...

Page 78: ...stem Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is dead Charge the battery or Connect the mains adapter to the notebook The power adapter is not connected correctly Check whether the mains adapter is connected correctly to the notebook Switch the notebook on The notebook ...

Page 79: ...onnectiontoanetworkdoesnotwork Cause Troubleshooting The wireless component is disabled Switch the wireless component on see Switching the wireless components on and off Page 47 The wireless component is enabled Despite this the wireless connection to a network does not work Check whether the wireless connection is switched on via the software Further information on using the wireless component ca...

Page 80: ...leshooting and tips SmartCard lost Cause Troubleshooting SmartCard lost If you are working in a network contact your system administrator who can boot up your notebook with a Supervisor SmartCard 76 Fujitsu ...

Page 81: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The drive settings are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controller error Sw...

Page 82: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Page 83: ... mm x 18 9 mm 12 13 x 7 85 x 0 74 322 mm x 211 mm x 18 9 mm 12 68 x 8 31 x 0 74 357 mm x 230 mm x 19 1 mm 14 06 x 9 06 x 0 75 Weight 2 18 from 0 99 kg 2 18 lbs from 1 13 kg 2 49 lbs from 1 37 kg 3 02 lbs Main memory Slots 2 slots 260 pin DDR4 3200 SO DIMM with a total of max 64 GB Approved memory modules 4 GByte 8 GByte 16 GByte or 32 GByte DDR4 3200 MHz SO DIMM The data sheet for the device provi...

Page 84: ...Lithium ions Interchangeability Fujitsu Technology Solutions recommends that you let an authorised service provider take care of the replacement Battery Button Cell CR2032 Type Lithium metal Interchangeability By authorized service provider Mains adapter notebook computer Technicaldata Electrical data Primary Nominal voltage 100 V 240 V automatic Nominal frequency 50 Hz to 60 Hz automatic Secondar...

Page 85: ...ldata Electrical data Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz 60 Hz automatic Secondary Nominal power 90 W Nominal voltage 19 V Max rated current 4 74 A An additional mains adapter or power cable can be ordered at any time Fujitsu 81 ...

Page 86: ... information is given in the TCO certified manual appendix at http support ts fujitsu com Manuals SAR limit value Specific Absorption Rate SAR Body SAR value 2W kg Other certification markings Certificationmarkings Any other certification markings are listed in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at htt...

Page 87: ...tion markings 82 Cleaning 21 Components installing removing 65 Configuration BIOS Setup Utility 66 Connecting audio devices 64 Connecting headphones 64 Ctrl Alt Del 33 Cursor control 29 Cursor keys 29 D Date is incorrect 72 Device setting up 23 Disable microphone 31 Display port 60 Drive Restore content 72 E Enable microphone 31 Energy energy saving 19 Energy saving 19 Energy saving functions 32 E...

Page 88: ...otebook before you travel 20 cannot be started 74 cleaning 21 stops working 74 switching off 27 transporting 20 using 25 Notebook operation 25 Notes 18 cleaning 21 disposal recycling 82 energy saving 19 LCD screen 36 Safety 18 transport 20 Num Lock indicator 26 30 31 Numeric keypad 28 see Separate numeric keypad 31 see Virtual numeric keypad 30 O Operating system activating system protection 57 ca...

Page 89: ...ified 82 Technical data 79 Mains adapter 80 81 notebook 79 The wireless connection to a network does not work 75 Time not correct 72 Tips 71 Toggle output screen 32 Touchpad 32 35 buttons 35 cleaning 21 dragging items 36 executing commands 35 moving the pointer 35 selecting an item 35 switch off 32 Touchpad buttons 32 Transport Transport damage 22 Transportation 20 Travel notebook 20 Troubleshooti...

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