Fujitsu LIFEBOOK T904 Ultrabook Operating Manual Download Page 90 | Manualshive

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Troubleshooting and tips

Error messages on the screen

Errormessages onthescreen

Errors

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.

If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer service center.

Error message/cause

Troubleshooting

CMOS Battery Bad

If the error message occurs repeatedly, the
back-up battery in the notebook is

fl

at.

►

Contact your sales outlet or our customer
service center.

System CMOS checksum bad - Default con

fi

guration

used

The system con

fi

guration information is

incorrect.

►

Switch the notebook off.

►

Switch the notebook on.

►

Press the function key

F2

to access the

BIOS Setup

.

►

In the

BIOS Setup

, select the

Exit

menu.

►

Select the entry

Load Setup Defaults

.

►

Select

OK

and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz

When testing the extended memory. an error
has resulted at the address xxxx.

►

Check whether the additional memory
module has been inserted correctly.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

►

Start the

BIOS Setup

(

Primary Master

submenu) and select the correct settings.

Keyboard controller error

►

Switch the notebook off with the ON/OFF
button.

►

Wait 3 - 5 seconds and switch on the
notebook again.

Keyboard error

If you use an external keyboard:

►

Check the connection and reboot the
notebook.

nn Stuck key

►

Make sure that no key is pressed.

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

Press the

F1

function key to start the

operating system.

►

Press the function key

F2

to access the

BIOS Setup

.

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Summary of Contents for LIFEBOOK T904 Ultrabook

Page 1: ...System Operating Manual FUJITSU LIFEBOOK T904 ...

Page 2: ... Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2014 Fujitsu America Inc All rights reserved B5FK 2451 01ENZ0 ...

Page 3: ...Important notes 12 First time setup of your device 17 Working with the notebook 21 Security functions 63 Connecting external devices 72 Removing and installing components during servicing 78 Settings in BIOS Setup Utility 79 Troubleshooting and tips 81 Technical data 90 Manufacturer s notes 95 Appendix 101 Index 117 ...

Page 4: ...demark or registered trademark of Google Incorporated Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions PowerDirector PowerDVD YouCam and MakeDisc are trademarks of CyberLink Corp Adobe Acrobat and Adobe Reader are either a reg istered trademarks or trademarks of Adobe Systems Incorporated in the Unit...

Page 5: ...t time 19 Installing Bonus Apps 20 Working with the notebook 21 Status indicators 21 Opening the notebook 23 Switching the notebook on 24 Programing the ON OFF button 24 Different ways to use your notebook 25 From notebook to Tablet PC 25 Select display orientation portrait or landscape format 27 From Tablet PC to notebook 28 Switching off the notebook 29 Closing the notebook 30 Handwriting recogn...

Page 6: ...f overview of the security functions 64 Configuring the fingerprint sensor 65 Using the Security Lock 65 Configuring password protection in BIOS Setup Utility 66 Protecting BIOS Setup Utility supervisor HDD password and user HDD password 66 Password protection for booting the operating system 67 Password protection for the hard disk 68 SmartCard reader 69 Inserting the SmartCard 69 Using the secur...

Page 7: ... is unstable 83 The cursor does not correctly follow the stylus movements 84 Stylus input not working 84 The notebook does not start after switching it on 84 The notebook stops working 85 The printer does not print 85 The wireless connection to a network does not work 85 The battery discharges too quickly 86 SmartCard reader is not recognized 86 SmartCard PIN forgotten 86 SmartCard lost 86 User an...

Page 8: ...a Backup of Bootable Disk and Recovery Image 108 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE 109 Using the Recovery and Utility Tools 109 Restore the Recovery Image from Hidden Partition 111 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE 112 Restore the Recovery Image for Full Hard Drive 112 Recovering Your Recovery Image Using Recovery and Utility for new hard drive or no...

Page 9: ...e Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine w...

Page 10: ...3 or a command used to start a program start exe This font Indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an external...

Page 11: ...ves an overview of the indicators and connections of the device Please familiarize yourself with these items before you start to work with the device Notebook open 4 6 7 8 1 2 3 5 1 1 Microphone 2 Webcam 3 Webcam LED 4 Windows button 5 Ambient light sensor 6 Clickpad 7 Clickpad buttons 8 Fingerprint sensor Fujitsu 9 ...

Page 12: ...arging function Anytime USB charge USB 3 0 4 Memory card slot 5 SmartCard reader 6 Status indicators Right hand side 1 2 3 4 5 6 7 8 1 Headphones port 2 USB port 3 0 3 HDMI port 4 ON OFF button 5 Power on indicator 6 LAN connector removable 7 Attachment eye for the stylus tether 8 Stylus slot 10 Fujitsu ...

Page 13: ...Ports and controls Bottom 1 2 4 3 1 3 1 1 1 Speakers 2 Battery compartment with SIM card slot under the battery 3 Battery Lock slider switch 4 Port for port replicator Fujitsu 11 ...

Page 14: ...ce Page 17 chapter before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and installing components during servicing Page 78 When ha...

Page 15: ...nto hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 55 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they ar...

Page 16: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Page 17: ... jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Storing your Tablet PC If storing your Tablet PC for a month or longer turn it off fully charge the battery then remove and store all Lithium Polymer batteries Store your Tablet PC in a cool dry location Temperatures should remain between 13ºF 25ºC and 140ºF 60ºC Store your Tablet PC and batteries separately If you...

Page 18: ... the coating of the LCD screen Never use compressed air for cleaning your computer If your Tablet PC has a Smart Card slot be very careful to avoid any liquid entering the slot as this can damage the unit Further information on cleaning the Tablet PC The Tablet PC does not float If the Tablet PC is exposed to water or other liquids with its connections open liquid can penetrate the Tablet PC and c...

Page 19: ...off your device during the first time setup process On delivery the battery can be found in the battery compartment or in the accessories kit The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For in...

Page 20: ...e note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingre...

Page 21: ... system is pre installed on the hard disk 1 Slide the ON OFF button 1 to the right to switch on the notebook The ON OFF button returns automatically to its original position During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com Fujitsu 19 ...

Page 22: ...e applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multiple a...

Page 23: ...ing external devices Page 72 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 12 Status indicators Statusindicators Symbols The status indicators provide information about the status of the power supply the drives and the keyboard functions etc Fujitsu 21 ...

Page 24: ...icator lights up white The battery is fully charged The indicator light is orange The battery is being charged The indicator is flashing orange The AC adapter is connected but the battery cannot be charged as the battery is too hot or too cold for charging The charging process is continued as soon as the battery has reached a permissible temperature again Indicator is off The system is operating u...

Page 25: ...Working with the notebook Opening the notebook Fold the LCD screen upwards Fujitsu 23 ...

Page 26: ... whenever the system is switched on Programing the ON OFF button You can program the ON OFF button Operating system Menu Windows 7 Start Settings Control Panel System and Security Power Options Windows 8 1 Windows 8 1 Desktop Control Panel Hardware and Sound Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed inf...

Page 27: ... tablet PC or as a notebook just as you wish You must note that the screen cannot be turned completely on its own axis Stop turning the screen when you feel resistance No guarantee claims can be met for damage caused by wrong turning From notebook to Tablet PC Raise the LCD screen into a vertical position Fujitsu 25 ...

Page 28: ...n both sides Turn the screen to the left or right in the direction of the arrow At first you will feel some slight resistance then the screen will turn easily and without friction Turn the screen further until it has turned 180 and the hinge latches in 26 Fujitsu ...

Page 29: ...e these settings in the Fujitsu menu or under Start Settings Control Panel Hardware and Sound Display Settings Windows 8 1 You can change these settings under Windows 8 1 Desktop Control Panel Hardware and Sound Windows Mobility Center Rotate screen In the Fujitsu Tablet Controls settings profiles are saved for operation with different screen orientations These profiles have preset standard config...

Page 30: ...Working with the notebook From Tablet PC to notebook Raise the LCD screen into a vertical position 28 Fujitsu ...

Page 31: ...sides as far down as possible and then turn the screen It will turn easily and without resistance Turn or move the screen further until it has turned 180 and the hinge latches in Switching off the notebook Notebook Close all applications and then shut down your operating system please refer to the Operating system manual Slide the ON OFF button towards the right The ON OFF button returns automatic...

Page 32: ...esent handwriting recognition under Windows 7 or Window 8 1 supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and Croatian Under Windows 8 1 you can set the required language un...

Page 33: ...subpixel counts as 2 dark subpixels are allowed to be defective At a resolution of 1600 x 900 1440000 pixels a maximum of 3 light and 3 dark pixels and in addition 7 light or 14 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that can be generated by complete functionality of the display Subpixel A subpixe...

Page 34: ... also be selected or activated using the stylus Calibrating the Dual Digitizer for finger based operation of the device Please see the appropriate supplementary sheet for instructions on how to calibrate your device to use Dual Digitizer Technology Please note There are separate calibration programs available for calibrating the stylus and for calibrating finger based operation In each case use th...

Page 35: ...mbol Moving objects windows while holding the left mouse button pressed drag drop Place a finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap on the desired item with your finger Keep your fingertip pressed against the touchscreen The context menu appears Moving the cursor Po...

Page 36: ...escription Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger 34 Fujitsu ...

Page 37: ...ncrease the size of the view or Place two fingers on the touchscreen and move them together to decrease the size of the view Locking context sensitive menus Use two fingers to tap twice in quick succession on the touch screen Using the stylus Pen 1 2 3 1 stylus tip 2 stylus button right mouse button 3 eyelet for stylus tether Fujitsu 35 ...

Page 38: ...nto its slot and to take it out of its slot Never store the stylus with its weight on the tip e g with the tip down in a pen container If the stylus is stored with the tip pointing down this may have an adverse effect on the stylus mechanism particularly under high temperatures In this case the stylus tip may react as though it is constantly being pressed down To avoid damage the stylus should be ...

Page 39: ...en and Input Devices you can make various settings for the stylus assignment and function of the stylus button Calibrating the stylus If Windows 8 1 is installed on your Tablet PC your Tablet PC is already calibrated at initial setup If a different operating system is installed on your Tablet PC you must calibrate it with the stylus before first use so that it recognizes the stylus as accurately a...

Page 40: ...You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it Secure the end of the stylus tether with the smaller loop to your stylus Secure the end of the stylus tether with the larger loop to your notebook 38 Fujitsu ...

Page 41: ...d execution of commands They correspond to the buttons on a conventional mouse You can also deactivate the Clickpad via a keyboard shortcut so that you cannot move the pointer on the screen unintentionally see chapter Key combinations Page 44 Moving the pointer Move your finger on the Clickpad Clickpad The pointer will move Selecting an item Move the pointer to the item you wish to select Clickpad...

Page 42: ...ckpad Press and hold the left button and drag the item to the desired position with the finger on the Clickpad The item will be moved Switching the Clickpad on and off You can switch the Clickpad on and off using a key combination see Key combinations Page 44 40 Fujitsu ...

Page 43: ... enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example ...

Page 44: ...e upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Shiftkey Shift Fn key The Fn key enables the special functions indicat...

Page 45: ...virtual number keys you can output the characters shown on the upper right of the keys The key assignment shown below may be different from the keyboard layout of your device variant 7 8 9 4 5 6 1 2 3 0 7 8 9 4 5 6 1 2 3 1 Character valid when the Num key is not active 2 Character valid when the Num key is active Further information about the status indicators can be found in chapter Status indica...

Page 46: ...acklight Fn F2 Activate Deactivate Sequence Background lighting off Low brightness High brightness Background lighting off Switching the speakers on and off This key combination switches your notebook s speakers off and on Fn F3 Switchon Switchoff Activate deactivate mouse and Clickpad buttons This key combination switches the Clickpad and the Clickpad buttons on or off Fn F4 Clickpad Clickpadbutt...

Page 47: ...ingbetweenscreenoutputs Switch between open applications Use this key combination to switch between several open applications Alt Tab D Switching over to Windows 8 Desktop Windows 8 only With this key combination you can switch from Windows 8 Modern to Windows 8 Desktop M Switching over to Windows 8 Desktop and minimizing applications Windows 8 only With this key combination you can switch from Wi...

Page 48: ...n has the same function as the Windows Start key on the keyboard If the button is pressed in combination with the ON OFF button the function is the same as for the Ctrl Alt Del key combination Increase volume This button increases the volume of the internal speakers _ Decrease the volume This button decreases the volume of the internal speakers 46 Fujitsu ...

Page 49: ...being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the we...

Page 50: ... taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage Battery Battery Self discharge battery Chargecapacity battery The battery should be stored in a dry environment at a temperature between 0 C 32 F and 30 C 86 F The lower the storage temperature the lower the rate of self discharg...

Page 51: ...ower plug from the power outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Fujitsu 49 ...

Page 52: ... Battery Lock slider switch in the direction of the arrow 1 and hold it in place Slide the Battery Lock slider switch in direction of the arrow 2 Remove the battery compartment cover 3 Remove the battery from the battery compartment 4 50 Fujitsu ...

Page 53: ...ttery compartment 1 Close the battery compartment cover 2 Slide the Battery Lock slider switch in direction of the arrow 3 The battery is secured Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected Fujitsu 51 ...

Page 54: ...er in your Control Panel or Right click on the desktop Activate the screen saver by clicking on Personalize Change Screen Saver If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swa...

Page 55: ...t The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating system 1 2 On...

Page 56: ...speakers the built in speakers are disabled You can find information on connecting headphones and a microphone in chapter Connecting external devices Page 72 SIM card A SIM Card Subscriber Identity Module is a chip card which is inserted in a mobile telephone or notebook and together with an integrated 4G module enables access to a mobile radio network Follow the instructions supplied by the provi...

Page 57: ...ice will be equipped with wireless LAN Bluetooth or 4G Switching the wireless components on and off Press the key combination Fn F5 to start the WirelessSelector WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless component indicator will illuminate when one or more wireless components are switched on The Bluetooth and 4G modules and the wireless LAN transmission unit antenna will all be swit...

Page 58: ...d Bluetooth For further information about WLAN or Bluetooth see the Appendix of this manual For WLAN specifications see chapter WLAN specifications Page 92 Access via 4G You can purchase the accessories for 4G reception from your Fujitsu dealer If you have ordered a 4G module your device will already be prepared when you receive it You will find information on establishing the connection with the ...

Page 59: ...N adapter out of the LAN port on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obt...

Page 60: ...clude standard ports for monitor audio mouse and keyboard You need only dock the notebook in order to work with your peripheral devices Ports on the port replicator Portreplicator Ports 1 3 4 5 6 1 7 2 8 10 9 1 Security Lock 2 USB ports 3 LAN port 4 DisplayPort 5 DVI port 6 VGA monitor port 7 DC input connector DC IN 8 Connector on the port replicator for the docking port on the bottom of the note...

Page 61: ...tered furniture bed This can block the air vents of the notebook and cause overheating and damage Place the port replicator on a stable flat and anti slip surface Please note that the rubber feet may mark certain types of surfaces Never place the port replicator and the AC adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the port rep...

Page 62: ...k on the port replicator so that the connector on the underside of the notebook aligns with the connector on the Port Replicator 1 Press down on the notebook s rear corners so that it locks into position 2 Connect the AC adapter cable to the DC jack DC IN of the Port Replicator 3 Connect the AC cable to the AC adapter 4 Plug the AC cable into the power outlet 5 60 Fujitsu ...

Page 63: ...g off notebook via port replicator Close all applications and then shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the port replicator for approx four seconds The notebook will switch off However any unsaved data may be lost in the process Fujitsu 61 ...

Page 64: ...ing with the notebook Disconnecting the notebook from the port replicator 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 62 Fujitsu ...

Page 65: ...ur password you may be locked out of the system and unable to access your data Therefore please note the following information Make regular backups to external optical disks such as external hard drives CDs DVDs or Blu ray Discs Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our S...

Page 66: ...t least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired Boot from Removable Media Prevents unauthorized booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the Boot from Removable Media option Owner Information Display service desk or...

Page 67: ...ity Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use of a combination lock Fit the Kensington Lock Cable to the mechanism on your notebook KensingtonLockCable Usingthesecuritylock Mechanicalsecurity Anti theftprotection At...

Page 68: ...e you access to some of the functions You can only set a user HDD password when a supervisor HDD password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 79 Assigning the supervisor and user HDD passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the ...

Page 69: ...w reboot with the password removed With the supervisor HDD password you simultaneously deactivate the user password Password protection for booting the operating system You can also prevent booting of the operating system with the supervisor HDD password you have set in the BIOS Setup Utility see section Assigning the supervisor and user HDD passwords Page 66 Operatingsystem Activating system prot...

Page 70: ... same way as for the set up of the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook reboots and your hard disk is now protected with a password The password prompt is enabled as soon as ...

Page 71: ...d with you Inserting the SmartCard Do not use force when inserting and removing the SmartCard Make sure that foreign objects do not fall into the SmartCard reader Slide the SmartCard into the SmartCard reader with the chip facing upwards or downwards depending on the device and to the front Using the security function of the tablet buttons If you have allotted a supervisor and or user HDD password...

Page 72: ...tion Follow the instructions on the screen Entering passwords via the tablet buttons The passwords for entry via the tablet buttons usually consist of a combination of buttons e g button 2 button 3 followed by button 1 and button ENT Enter your password using buttons 1 to 4 Confirm with ENT The device will be unlocked 70 Fujitsu ...

Page 73: ... the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The notebook restarts and the TPM is...

Page 74: ... For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting devices to the notebook 1 Switch the notebook and all external devices off 2 Unplug the AC plug of the notebook and all affected devic...

Page 75: ...MIport The HDMI port on your notebook can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cable to the external device Connect the data cable to the HDMI port of the notebook Fujitsu 73 ...

Page 76: ...output monitor Monitor VGAsocket Screenconnection Monitorconnection Digital DisplayPort Analog VGA monitor port Digital DVI D monitor port Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external screen and the LCD screen of th...

Page 77: ...ces while the operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices wil...

Page 78: ... in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switched off as no drivers are active when the notebook is switched off You can use this USB port to charge or supply power to a USB device e g to charge a PDA or a mobile phone or to connect a USB lamp even if the notebook is switched off How to remove USB devices correctly Alw...

Page 79: ... headphones port Connect the audio cable to the external device Connect the audio cable to the headphones port of the notebook The internal speakers are disabled If you buy a cable from a retailer please note the following information The headphones port on your notebook is a 3 5 mm jack If you want to connect headphones or speakers you will need a 3 5 mm jack plug Fujitsu 77 ...

Page 80: ...nd installing components during servicing Only qualified technicians should repair your notebook Unauthorized opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Incaseofservice 78 Fujitsu ...

Page 81: ...ility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility The following message or similar appears on the screen briefly at startup F2 BIOS Setup F12 Boot Menu Press the function key F2 If a password has been assigned enter the password and press the Enter key If you have forgotten the password contact your system administrator or contact...

Page 82: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 83: ...tract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor intensive...

Page 84: ... off Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is discharged Charge the battery or Install a charged battery or Connect the notebook to a AC outlet using the AC adapter When certain characters are entered on the keyboard only numerals are written Abeepsoundseverysecond Cause Troubleshooting The virtual number keys of your device are acti...

Page 85: ...cable is plugged properly into the external monitor and into the power outlet Check whether the data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the ...

Page 86: ...s install the driver for the standard model or If your device is one which can be operated using the stylus and by finger install the driver for the Dual Digitizer model The notebook does not start after switching it on Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is disc...

Page 87: ... is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The wireless connectio...

Page 88: ... the screen slightly darker with the key combination for Decreasing the screen brightness in order to reduce the amount of power being drawn SmartCard reader is not recognized Cause Troubleshooting Chip card inserted incorrectly Make sure you have inserted your SmartCard into the SmartCard reader with the chip facing upwards Check whether the SmartCard you are using is supported Your SmartCard mus...

Page 89: ...ou can continue working with the supervisor SmartCard If you have lost the supervisor SmartCard you can also continue working but you no longer have all rights and cannot initialize another supervisor SmartCard Acoustic warning Acousticwarnings Errors Cause Troubleshooting A beep sounds every few seconds The battery is almost flat Charge the battery Fujitsu 87 ...

Page 90: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 91: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 92: ...ightness control 12 levels Technology Wide View High Bright WXGA Display with LED Background Lighting Digitizer and glass panel Dual Digitizer Hardened glass Webcam FHD 30 fps optional with status indicator Display adapter Chip Intel HD Graphics 4400 Maximum resolution of external monitor 4096 x 2304 pixels Dimensions Width x Depth x Height 320 8 mm x 235 mm x 17 1 19 3 mm 12 63 inch x 9 25 inch x...

Page 93: ...ck Docking port Socket 54 pin USB Universal Serial Bus Total 2x USB 1 x USB 3 0 1 x USB 3 0 with charging function Anytime USB charge Security Lock 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 35 41 F 95 F Transit temperature 2K2 15 C 60 C 5 F 140 F Fujitsu 91 ...

Page 94: ... one 40MHz channel It is actually 12 non overlapping channels with channel bonding and 24 without Also it is 1 non overlapping channel in 2 4GHz when channel bonding is used Security Encryption Types WEP TKIP AES WPA 1 0 and WPA 2 0 compliant Encryption Key lengths Supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 u...

Page 95: ... 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 35 41 F 95 F Transit temperature 15 C 60 C 5 F 140 F Rechargeable battery For information on the batteries used in your device please see http solutions us fujitsu com www content support contact index php Rated voltage 14 4 V Rated capacity 45 Wh Rated power 3150 mAh The operating tim...

Page 96: ...pe of delivery of the notebook and the optionally available port replicator Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 0 7 A to 1 2 A Secondary Rated power 100 W Rated voltage 19 V Max rated current 5 27 A An additional AC adapter or AC cable can be ordered at any time 94 Fujitsu ...

Page 97: ... you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coop...

Page 98: ... not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For co...

Page 99: ...nefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car That s because every time you flip on a light switch run your dishwasher or tu...

Page 100: ...ns included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connecting cabl...

Page 101: ...receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio freque...

Page 102: ... that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Canadian Notice The device for the 5150 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co channel mobile satellite systems The maximum antenna gain of 6 dBi permitted for devices in the 5250 5350 MH...

Page 103: ...of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of four operating modes IEEE802 11a IEEE802 11b IEEE802 ...

Page 104: ...k connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on all computers in the Ad Hoc network Access Point Infrastructure Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point In...

Page 105: ...11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that t...

Page 106: ...to establish wireless network connectivity using the software that is built into Windows Vista Support for most industry standard security solutions is contained in this software Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 From the Modern Start screen press Windows X then select Control Panel from the menu 2 If the Control Panel ...

Page 107: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 108: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Page 109: ...n about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment The Bluetooth antenna is located on the top edge of the LCD screen and is exempt from minimum distance criteria due to its low power The transmitters in this device must not be co located...

Page 110: ...he essential access software using Fujitsu Software Auto Installer To make a copy of the recovery image to DVD disks you will need three or four blank disks to create the copy After creating the copy be sure to label the disks and keep them in a safe place to ensure they do not get damaged Note If your system does not have an internal writable DVD drive connect your system to an external drive bef...

Page 111: ...save the software packages to the external writable media or drive 4 Click on the Save Packages button 5 Fujitsu Software Extractor copies the zipped software packages and Readme files and extracts the Auto Installer folder to the selected location Note The extracted Auto Installer will later be used to install the software automatically on the system in the event of generic image restoration when...

Page 112: ...ity to proceed 5 Three tool options appear Diagnostics Recovery and Utility refer to the Recovery and Utility tools section below for instructions on how to use these tools 6 If this was successful please skip the next step and go to Recovery and Utility tools 7 If this was NOT successful please go to the next step Running Recovery and Utility from the Bootable disk To verify change the boot up pr...

Page 113: ... Recovery tool The Recovery tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the Recovery Image from...

Page 114: ...disk including all partitions To delete hard disk data 1 Click the Hard Disk Data Delete button The progress bar appears followed by the EULA screen 2 Agree to the EULA and click Next 3 Choose the hard disk from which the data should be deleted in the list of hard disks and click Next The Partition Creation utility is used to change the C and D drive partition sizes To run this utility This is not...

Page 115: ...ecting Agree option and clicking Next 9 Click Next on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive 10 The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk Click OK to continue Repeat this step for all disks After all recovery disks have been checked and the check has been completed click Next 11 Fo...

Page 116: ... for Fujitsu Software Auto Installer accept the EULA otherwise continue 5 Then Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system 6 It is recommended that you install all the software in the listed order You can Select All to install the software in the order listed 7 Click Install to start the installation ...

Page 117: ...lation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from web it is important to download the Auto Installer Software package and the model language specific Readme file i...

Page 118: ... allow you to view and download a list of the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Guide fo...

Page 119: ... up battery 82 Choose a location 18 Clickpad 39 44 buttons 39 Deactivating 44 Dragging items 40 Executing commands 39 Moving the pointer 39 Selecting an item 39 Clickpad buttons 44 Components Installing Removing 78 Configuration BIOS Setup Utility 79 Configuring hardware 79 Configuring system 79 Connecting audio devices 77 Connecting headphones 77 Ctrl Alt Del 45 Cursor control 42 Cursor keys 42 D...

Page 120: ...4 Mobile operation 14 Monitor connection 74 no image 83 remains blank 83 unstable image 83 Monitor connection see VGA socket 74 N Notebook before traveling 14 does not start 84 not working 85 operating 21 switching off 29 transporting 14 Notebook switching on 24 Notes 12 disposal recycling 95 Energy saving 13 LCD screen 31 Transport 14 Num Lock indicator 43 Number keypad 41 Numeric keypad 41 see V...

Page 121: ...g 66 removing 67 Suspend Resume button 24 Switch off speakers 44 Switch on speakers 44 Switching between screen outputs 45 Switching on for the first time 19 Symbols Indicators 21 System settings BIOS Setup Utility 79 T Tab key 42 The wireless connection to a network does not work 85 Time not correct 82 Tips 81 TPM 71 Transport 14 Damage during transportation 17 Traveling notebook 14 Troubleshooti...

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