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Fujitsu FPCM23451, User Manual

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Fujitsu FPCM23451 User Manual Download Page 131

131

 

F

FDU

 

44

, 

86

, 

100

Fujitsu Contact Information

 

12

Fujitsu Driver Update utility

 

44

, 

86

, 

100

Fujitsu Shopping Online

 

13

Function Key

F10

 

32

F3

 

32

F5

 

32

F6

 

32

F7

 

32

F8

 

32

F9

 

32

G

Glossary

 

101

H

Hard Disk Drive

access indicator

 

27

problems

 

67

Hard Disk Drive Passwords

 

41

Headphone Jack

 

15

, 

23

, 

60

Hibernation Feature

 

46

disable/enable

 

47

I

Installing a Memory Stick

 

59

K

Keyboard

 

18

, 

30

cursor keys

 

31

numeric keypad

 

30

problems

 

67

windows keys

 

31

L

LAN (RJ-45) Jack

 

22

Lithium ion Battery Bay

 

24

Local Area Network (LAN)

 

16

M

Memory

checking capacity

 

57

compartment

 

24

, 

57

installing

 

56

problems

 

68

removing

 

57

upgrade module

 

55

Memory Stick

 

59

Microphone Jack

 

15

, 

23

, 

61

Microsoft Office Starter

100

Mouse problems

 

67

N

NumLk Indicator

 

27

O

Optical drive, care

 

93

P

Power

AC adapter

 

39

Auto/Airline adapter

 

39

failure

 

69

indicator

 

26

management

 

45

off

 

48

on

 

40

problems

 

71

sources

 

39

Summary of Contents for FPCM23451

Page 1: ... User s Guide Learn how to use your Fujitsu LifeBook PH520 notebook ...

Page 2: ...rademarks of the U S Government Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Google and Picasa are trademarks or registered trademarks of Google Incorporated Roxio is a trademark of Roxio a division of Sonic Solutions YouCam is a trademark of CyberLink Corp AMD and AMD Athlon are trademarks...

Page 3: ...ujitsu America Inc Address 1250 E Arques Avenue Sunnyvale CA 94085 Telephone 408 746 6000 Declares that product Base Model Configuration Fujitsu PH520 notebook Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference rec...

Page 4: ...he leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions CAUTION To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord For TV tuner use To protect from overvoltages and transients on the Cable Distribution Sy...

Page 5: ...ronment by recycling old batteries at no cost to you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal locati...

Page 6: ...Locating the Controls and Connectors 15 Front and Display Components 18 Left Side Panel Components 19 Right Side Panel Components 21 Bottom Components 23 Status Indicator Panel 25 Power Indicator 26 Hard Drive Access Indicator 27 CapsLock Indicator 27 NumLk Indicator 27 Display Panel 28 Opening the Display Panel 28 Adjusting Display Panel Brightness 28 ...

Page 7: ...ebook Power Sources 39 Connecting the Power Adapters 39 Starting Your PH520 LifeBook 40 Power On 40 Boot Sequence 41 BIOS Setup Utility 41 Booting the System 42 Starting Windows the First Time 43 Installing ClickMe 44 Fujitsu Driver Update Utility 44 Power Management 45 Power Suspend Resume Button 45 Standby Mode 45 Hibernation Save to Disk Feature 46 Windows Power Management 47 Restarting the Sys...

Page 8: ...D Cards 59 Removing an MS SD Card 59 Device Ports 60 Internal LAN RJ 45 jack 60 Headphone Jack 60 Microphone Jack 61 Universal Serial Bus Ports 61 External Video Port 62 HDMI Port 63 Chapter 4 Troubleshooting Your Notebook Troubleshooting 64 Identifying the Problem 64 Specific Problems 66 Troubleshooting Table 66 Power On Self Test Messages 74 Restoring Your System Image and Software 77 Saving and...

Page 9: ...s 92 Media Care 93 Chapter 6 System Specifications Specifications 94 Configuration Label 94 Microprocessor 95 Chipset 95 Memory 95 Video 95 Audio 96 Mass Storage Device Options 96 Features 96 Device Ports 97 Keyboard 97 Power 98 Dimensions and Weight 98 Environmental Requirements 98 Popular Accessories 98 Included Software 99 Learning About Your Software 99 ...

Page 10: ... Deactivating the WLAN Device 121 Deactivation Using the Wireless On Off Switch 121 Disconnection Using the Icon in the Taskbar 122 Activating the WLAN Device 122 Configuring the Wireless LAN 123 Configuring the WLAN using Windows 123 Connection to the network 123 Troubleshooting the WLAN 124 Troubleshooting 124 WLAN Specifications 126 Specifications 126 Using the Bluetooth Device 128 What is Blue...

Page 11: ...ition pre installed Conventions Used in the Guide Keyboard and on screen keys appear in brackets Example Fn F1 ESC ENTER and CTRL Pages with additional information about a specific topic are cross referenced within the text For example See Installation Procedure on page 43 Note that all cross references are linked to the referenced items so by clicking the link you will automatically go to the ref...

Page 12: ...ou with the fastest possible solution Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected if any THE CAUTION ICON HIGHLIGHTS INFORMATION THAT IS IMPORTANT TO THE SAFE OPERATION OF YOUR COMPUTER OR TO THE INTEGRITY OF YOUR FILES PLEASE READ ALL CAUTION INFORMATION CAR...

Page 13: ...website at www shopfujitsu com Limited Warranty Your PH520 notebook is backed by a Fujitsu International Limited Warranty Check the service kit that came with your notebook for the Limited Warranty period and terms and conditions YOU MUST HAVE AN ACTIVE INTERNET CONNECTION TO USE THE ONLINE URL LINKS ...

Page 14: ...k Overview This section describes the components of your Fujitsu PH520 LifeBook notebook We strongly recommend that you read it before using your notebook even if you are already familiar with notebook computers Figure 1 Fujitsu PH520 LifeBook ...

Page 15: ...pter or auto airline adapter Secure Digital Memory Stick SD MS Slot The Secure Digital Memory Stick SD MS card slot allows you to install a flash memory card for data storage Flash memory cards allow you to transfer data to and from a variety of different digital devices USB Ports Connect Universal Serial Bus 2 0 or 1 1 compliant devices to the notebook Microphone Jack Connect an external micropho...

Page 16: ...igh definition television or AV receiver Local Area Network LAN The LAN RJ 45 jack is used to connect the internal 10 100 Base T Tx Ethernet to a Local Area Network LAN in your office or home or broadband devices such as a cable modem DSL or satellite Internet Battery Release Latch The battery release latch allows you to remove the battery from your system for storage or replacement Wireless LAN O...

Page 17: ...the Controls and Connectors Figure 2 PH520 LifeBook with display open Display Panel Keyboard Power Suspend Resume Button Touchpad Pointing Device Built in Microphone 1 3 Megapixel Web Camera Status Indicator Panel ...

Page 18: ...phics and touch screen functionality Power Suspend Resume Button The Power Suspend Resume button allows you to suspend system activity without powering off resume your system from standby mode and power on your system when it has been shut down from the Windows operating system See Power On on page 40 Keyboard A full function spill resistant keyboard with dedicated Windows keys See Keyboard on pag...

Page 19: ... Port The HDMI port is used to connect compatible digital devices with your computer such as a high definition television or AV receiver See HDMI Port on page 63 USB 2 0 Ports The three USB 2 0 ports one on the left side two on the right side allow you to connect Universal Serial Bus devices USB 2 0 transfers data at up to 480 Mbps and is backward compatible with USB 1 1 devices which transfer dat...

Page 20: ...to power your system and charge the internal Lithium ion Battery TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE BE SURE TO KEEP ALL AIR VENTS UNOBSTRUCTED CLEAN AND CLEAR OF DEBRIS THIS MAY REQUIRE PERIODIC CLEANING DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS USED DO NOT OPERATE THE NOTEBOOK IN AREAS WHERE THE AIR VENTS CAN BE OBSTRUCTED SUCH AS IN TIGHT ENCLOSUR...

Page 21: ...See Memory Stick Secure Digital Cards on page 58 Headphone Jack The headphone jack allows you to connect stereo headphones or powered external speakers See Headphone Jack on page 60 USB 2 0 Ports The three USB 2 0 ports one on the left side two on the right side allow you to connect Universal Serial Bus devices USB 2 0 transfers data at up to 480 Mbps and is backward compatible with USB 1 1 device...

Page 22: ... theft Lock Slot The anti theft lock slot allows you to attach a optional physical lock down device Microphone Jack The microphone jack allows you to connect an external mono microphone See Microphone Jack on page 61 Wireless LAN On Off Switch The Wireless LAN On Off Switch is used to deactivate and activate the wireless devices See Deactivating the WLAN Device on page 121 ...

Page 23: ...he following is a brief description of your notebook s bottom panel components Battery Latches The battery latches are used to secure the Lithium ion battery in the battery bay Memory Lithium ion Battery Air Vents Battery Latches various locations Stereo Speaker Stereo Speaker Upgrade Compartment ...

Page 24: ... sound from your system Memory Upgrade Compartment Your notebook comes with high speed DDR2 Synchronous Dynamic RAM SDRAM The memory upgrade compartment allows you to expand the system memory capacity of your system hence improving overall performance See Memory Upgrade Module on page 55 TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE BE SURE TO KEEP ALL AIR VENTS UNOBSTRUC...

Page 25: ...isplay symbols that correspond to specific components of your notebook Figure 6 The symbols show how each of those components is operating The status indicators are located on the left front edge of the notebook Hard Drive Access CapsLock Power Indicator Battery Charge DC In NumLock ...

Page 26: ...ou have an AC adapter connected or not the battery indicator will appear in a variety of colors and states Table 1 Battery indicator states AC Adapter connected Solid blue Charge complete Solid orange Charging in process Purple blinking Battery malfunction No AC Adapter connected Orange blinking Battery is charged 12 or less Purple blinking Battery malfunction Off Battery charge between 13 and 100...

Page 27: ...g accessed CapsLock Indicator The CapsLock indicator shows that your keyboard is set to type in all capital letters NumLk Indicator The NumLk indicator shows that the integral keyboard is set in ten key numeric keypad mode BATTERIES SUBJECTED TO SHOCKS VIBRATION OR EXTREME TEMPERATURES CAN BE PERMANENTLY DAMAGED ...

Page 28: ...ding the base of the unit lift the display backwards being careful not to touch the screen with your fingers until it is at a comfortable viewing angle Figure 2 Adjusting Display Panel Brightness Once you have turned on your system you may want to adjust the screen brightness to a more comfortable viewing level There are two ways to adjust the brightness keyboard and power management utility Displ...

Page 29: ... Control Panel Brightness Control Set the screen brightness slider for battery and AC power scenarios NOTE THAT WHEN YOU CHANGE THE DISPLAY SETTINGS THE CHANGES WILL BE RETAINED AFTER SLEEP AND RESTART IF USING AC POWER YOUR BRIGHTNESS SETTING IS SET TO ITS HIGHEST LEVEL BY DEFAULT IF USING BATTERY POWER YOUR BRIGHTNESS SETTING IS SET TO APPROXIMATELY MID LEVEL BY DEFAULT THE HIGHER THE BRIGHTNESS...

Page 30: ...pecial function keys This section describes the following keys Figure 3 Numeric keypad Your system allows certain keys to serve dual purposes both as standard characters and as numeric and mathematical keys The ability to toggle between the standard character and numerical keys is controlled through the NumLk key X Fn Key Start Key Function Keys Numeric Keypad Application Key Cursor Keys surrounde...

Page 31: ...e is done the same way Once this feature is activated you can enter numerals 0 through 9 perform addition subtraction multiplication or division and enter decimal points using the keys designated as ten key function keys The keys in the numeric keypad are marked on the front edge of the key to indicate their secondary functions Figure 3 Windows Keys Your PH520 notebook has two Windows keys a Start...

Page 32: ...e the volume of your system Fn F9 Pressing F9 repeatedly while holding Fn will increase the volume of your system Fn F10 Pressing the Fn F10 keys allows you to change your selection of where to send your display video Each time you press the key combination you will step to the next choice as follows External CRT only internal external CRT simultaneous display internal display HDMI device only int...

Page 33: ...ay panel The Touchpad is composed of a cursor control a left button and a right button The cursor control works the same way a mouse does and moves the cursor around the display It only requires light pressure with the tip of your finger The left and right buttons function the same as mouse buttons The actual functionality of the buttons may vary depending on the application that is being used Lef...

Page 34: ... SETTINGS See BIOS Setup Utility on page 41 Clicking means pushing and releasing a button To left click move the cursor to the item you wish to select press the left button once and then immediately release it To right click move the mouse cursor to the item you wish to select press the right button once and then immediately release it You also have the option to perform the clicking operation by ...

Page 35: ...s procedure does not function with the right button To double click move the cursor to the item you wish to select press the left button twice and immediately release it You can also perform the double click operation by tapping lightly on the Touchpad twice Figure 7 Double clicking with button Figure 8 Double clicking with Touchpad ...

Page 36: ...ng the cursor To drag move the cursor to the item you wish to move Press and hold the left button while moving the item to its new location and then release it Dragging can also be done using the Touchpad First tap the Touchpad twice over the item you wish to move making sure to leave your finger on the pad after the final tap Next move the object to its new location by moving your finger across t...

Page 37: ...n either mute or adjust the sound in the Volume area Volume can be controlled by many volume controls that are set within individual applications Certain external audio devices you might connect to your system may have hardware volume controls Each source discussed above puts an upper limit on the volume level that must then be followed by the other sources We recommend that you experiment with th...

Page 38: ...38 Chapter 2 Getting Started with Your Notebook Figure 10 Connecting the AC Adapter DC Power Jack AC Adapter AC Cable ...

Page 39: ... Connecting the Optional Auto Airline Adapter 1 Plug the DC output cable into the DC power jack on your notebook 2 Plug the Auto Airline adapter into the cigarette lighter of an automobile with the ignition key in the On or Access OR 3 Plug the Auto Airline adapter into the DC power jack on an airplane seat Switching from AC Adapter Power or the Auto Airline Adapter to Battery Power 1 Be sure that...

Page 40: ...erform a Power On Self Test POST to check the internal parts and configuration for correct functionality If a fault is found your notebook will emit an audio warning and or an error message will be displayed See Power On Self Test Messages on page 74 Depending on the nature of the problem you may be able to continue by starting the operating system or by entering the BIOS setup utility and revisin...

Page 41: ...ng screen The boot sequence is executed when You turn on the power to your notebook You restart your notebook from the Windows Shut Down dialog box The software initiates a system restart Example When you install a new application BIOS Setup Utility The BIOS Setup Utility is a program that sets up the notebook s operating environment Your BIOS is set at the factory for normal operating conditions ...

Page 42: ...f the menu bar 2 From the Exit menu select the action you wish to perform Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Save Changes and Power Off BIOS Guide A guide to your notebook s BIOS is available online Please visit our service and support website at http www computers us fujitsu com support then select User s Guides under Online Support Select...

Page 43: ... Administrator password and domain name Read the instructions and fill in the information as directed You will then be automatically connected to the Internet if you have an appropriate connection available If an automatic connection is not possible you will be asked about how you will connect from where you will be using your notebook If you plan to register at a later time you may click the Skip...

Page 44: ...d by the wireless LAN manufacturer Fujitsu Driver Update Utility Your system has a convenient tool called the Fujitsu Driver Update FDU utility With FDU you can automatically or manually go to the Fujitsu site to check for new updates for your system For more information about the FDU utility refer to Automatically Downloading Driver Updates on page 86 BEFORE INSTALLING THE CLICKME UTILITY BE SURE...

Page 45: ...is a trade off between performance and power savings Power Suspend Resume Button When your notebook is active the Power Suspend Resume button can be used to manually put the notebook into standby mode Push the Power Suspend Resume button when the notebook is active but not actively accessing anything and immediately release the button If your notebook is suspended pushing the Power Suspend Resume ...

Page 46: ...esume operation and there must be an adequate power source available or your notebook will not resume IF RUNNING YOUR NOTEBOOK ON BATTERY POWER BE AWARE THAT THE BATTERY CONTINUES TO DISCHARGE WHILE YOUR NOTEBOOK IS IN STANDBY MODE THOUGH NOT AS FAST AS WHEN FULLY OPERATIONAL DISABLING THE POWER SUSPEND RESUME BUTTON PREVENTS IT FROM BEING USED TO PUT THE NOTEBOOK INTO SLEEP OR HIBERNATION SAVE TO...

Page 47: ...agement The Power Options icon located in the Windows Control Panel allows you to configure some of the power management settings For example you can use the Power Options to set the timeout values for turning off the display and hard disks whether you are running the notebook on battery power or one of the adapters IF YOUR NOTEBOOK IS ACTIVELY ACCESSING INFORMATION WHEN YOU ENTER STANDBY OR HIBER...

Page 48: ...he correct procedure to shut down from Windows allows your notebook to complete its operations and turn off power in the proper sequence to avoid errors The proper sequence is 1 Click the Start button and then click the Shut down button at the bottom of the right panel If you are going to store your notebook for a month or more see Care and Maintenance Section TURNING OFF YOUR NOTEBOOK WITHOUT EXI...

Page 49: ...ystem please visit the ENERGY STAR website at www energystar gov To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities visit the Fujitsu Corporate Citizenship page at http www computers us fujitsu com www content aboutus environmental environment php ...

Page 50: ...eed a low of 5 C or a high of 35 C Extreme temperatures not only reduce charging efficiency but can also cause battery deterioration The Charging icon on the Status Indicator panel will flash when you try to charge a battery that is outside its operating temperature range When using a high current device such as an external optical drive or the hard drive using the AC adapter will conserve your ba...

Page 51: ...e or turn it off while the adapter is charging the battery See Power Management on page 45 for more information on Standby mode and shutdown procedure ACTUAL BATTERY LIFE WILL VARY BASED ON SCREEN BRIGHTNESS APPLICATIONS FEATURES POWER MANAGEMENT SETTINGS BATTERY CONDITION AND OTHER CUSTOMER PREFERENCES OPTICAL DRIVE OR HARD DRIVE USAGE MAY ALSO HAVE A SIGNIFICANT IMPACT ON BATTERY LIFE THE BATTER...

Page 52: ...hat was not stored Once you provide power you can continue to use your system while an adapter is charging the battery Replacing the Battery Your notebook comes with one battery pack you might want to consider purchasing a spare By keeping a spare battery fully charged you can immediately swap with one that is not charged There are two ways to swap batteries cold and hot swapping Cold swapping mea...

Page 53: ...ow these easy steps 1 Close any open files and put your system into Standby mode 2 Connect an AC adapter or Auto Airline power adapter to provide power to the system 3 Turn the system upside down on a secure surface 4 Press the battery release latches outward to open the compartment 5 Remove the battery from the compartment 6 Slide the new battery into the compartment 7 Close the compartment and t...

Page 54: ... Battery Figure 11 Removing a Battery IF THE LITHIUM ION BATTERY CONNECTOR IS NOT FULLY SEATED YOU MAY NOT BE ABLE TO USE YOUR NOTEBOOK OR CHARGE YOUR BATTERY Battery Pack Battery Release Latch Battery Release Latch ...

Page 55: ...ull the clips sideways away from each side of the memory upgrade module at the same time Figure 13 DO NOT REMOVE ANY SCREWS FROM THE MEMORY UPGRADE MODULE COMPARTMENT EXCEPT THE ONES SPECIFICALLY SHOWN IN THE DIRECTIONS FOR INSTALLING AND REMOVING THE MEMORY UPGRADE MODULE THE MEMORY UPGRADE MODULE CAN BE SEVERELY DAMAGED BY ELECTROSTATIC DISCHARGE ESD TO MINIMIZE RISK TO THE MODULE OBSERVE THE FO...

Page 56: ... guarded sleeve 8 Install a new module as outlined in the procedure below 9 Replace the cover 10 Replace the screws Figure 12 Opening the Memory Compartment Figure 13 Removing a Memory Module THE MEMORY UPGRADE MODULE IS NOT SOMETHING YOU ROUTINELY REMOVE FROM YOUR NOTEBOOK ONCE IT IS INSTALLED YOU SHOULD LEAVE IT IN PLACE UNLESS YOU WANT TO CHANGE SYSTEM MEMORY CAPACITY Retainer clips ...

Page 57: ...de module from the static guarded sleeve 2 Align the memory upgrade module with the component side up Align the connector edge of the memory upgrade module with the connector slot in the compartment Figure 14 3 Insert the memory upgrade module at a 45 angle Press the connector edge of the module firmly down and into the connector until it lodges under the retaining clip You will hear a click when ...

Page 58: ...can store and transfer data to and from a variety of digital devices These cards use flash memory architecture which means they don t need a power source to retain data Memory Stick and Secure Digital Cards allow portable storage among a variety of devices such as cell phones GPS systems digital cameras and PDAs These cards transfer data quickly with low battery consumption Memory Stick SD Card ...

Page 59: ...to the slot until it is seated in the connector Removing an MS SD Card To remove a card first see your card manual for instructions Some cards may require your notebook to be in Suspend Mode or Off while removing them Prior to removing the card from the slot first select it using the Safely Remove Hardware icon in the notification area To remove the card push it in to release it then pull it out I...

Page 60: ...n the connector with the port opening 2 Push the connector into the port until it is seated Internal LAN RJ 45 jack The internal LAN RJ 45 jack is used for an internal 10 100 BaseTx Ethernet connection You will need to configure your notebook to work with your particular network Please refer to your network administrator for information on your network configuration To connect the LAN cable follow...

Page 61: ...ee Universal Serial Bus 2 0 ports USB allow you to connect USB devices such as external floppy disk drives external DVD drives game pads pointing devices keyboards and or speakers USB 2 0 is downward compatible with USB 1 1 devices so older USB devices will work with these ports USB 2 0 is a much faster design running forty times faster than USB 1 1 Your LifeBook has three USB ports one on the lef...

Page 62: ...to the port until it is seated WHEN AN EXTERNAL MONITOR IS PLUGGED IN PRESSING THE FN F10 KEYS ALLOWS YOU TO CHANGE YOUR SELECTION OF WHERE TO SEND YOUR DISPLAY VIDEO EACH TIME YOU PRESS THE KEY COMBINATION YOU WILL STEP TO THE NEXT CHOICE STARTING WITH THE BUILT IN DISPLAY PANEL ONLY MOVING TO THE EXTERNAL MONITOR ONLY FINALLY MOVING TO BOTH THE BUILT IN DISPLAY PANEL AND AN EXTERNAL MONITOR Figu...

Page 63: ... uncompressed streams can be transmitted HDMI is used to connect compatible digital devices with your computer such as big screen TVs and video recorders To connect an HDMI device 1 Align the connector with the port opening 2 Push the connector into the port until it is seated Figure 19 Connecting an HDMI device HDMI Port ...

Page 64: ...oblem go through the following procedure before pursuing complex troubleshooting 1 Turn off your notebook 2 Make sure the AC adapter is plugged into your notebook and to an active AC power source 3 Make sure that any devices connected to the external connectors are plugged in properly You can also disconnect such devices thus eliminating them as possible causes of failure 4 Turn on your notebook M...

Page 65: ...ou with the fastest possible solution Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected if any See the Configuration Label on the bottom of your notebook for configuration and serial numbers IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED YOUR SUPPORT REPRESENTATIVE MA...

Page 66: ... that symptom under the column Possible Cause and what if anything you can do to correct the condition under Possible Solutions All possible causes or solutions may not apply to your notebook Troubleshooting Table Problem Page Audio Problems page 67 Hard Drive Problems page 67 Keyboard or Mouse Problems page 67 Memory Problems page 68 USB Device Problems page 68 Problem Page Power Failures page 69...

Page 67: ...e system tray Click the Volume icon in the system tray on the bottom right of the screen If the Mute box is checked click on it You can also press Fn F3 to toggle the audio on and off Hard Drive Problems You cannot access your hard drive The wrong drive designator was used by an application when a bootable disc was used to start the notebook Verify drive designator used by application is in use by...

Page 68: ...Problems Your System screen in the Control Panel does not show the correct amount of installed memory Your memory upgrade mod ule is not properly installed Remove and re install your memory upgrade module See Memory Upgrade Module on page 55 You have a memory failure Check for Power On Self Test POST messages See Power On Self Test Messages on page 74 USB Device Problems You installed a USB device...

Page 69: ...nstall a charged battery The power adapter AC or auto airline is not plugged in properly Verify that your adapter is connected correctly See Power Sources on page 39 The power adapter AC or auto airline has no power from the AC outlet airplane jack or car cigarette lighter Move the AC cord to a different outlet check for a line switch or tripped circuit breaker for the AC outlet If you are using a...

Page 70: ...d battery is dead Replace the battery with a charged one or install a power adapter No battery is installed Install a charged battery The battery is improperly installed Verify that the battery is properly connected by re installing it Your installed battery is faulty Verify the condition of the battery using the Status Indicator panel and replace or remove any batteries that are shorted See Statu...

Page 71: ...ystem The boot sequence settings of the setup utility are not compatible with your configu ration Set the operating source by pressing the ESC key while the Fujitsu logo is on screen or use the F2 key and enter the setup utility and adjust the source settings from the Boot menu See BIOS Setup Utility on page 41 You have a secured system requiring a password to load your operating system Make sure ...

Page 72: ...er management timeouts are set for short intervals and you didn t see the display go on and off again Press a keyboard button or move the mouse to restore oper ation If that fails push the Power Suspend Resume button The display may be shut off by Standby mode Auto Sus pend or Video Timeout The notebook turned on with a series of beeps and the built in display is blank Power On Self Test POST dete...

Page 73: ...for applications that do not support the system s native pixel resolution You can fill the screen but have less resolution by changing display compression settings These settings can be changed in the Intel GMA control panel You connected an exter nal monitor and it does not display any information Your external monitor is not properly installed Reinstall your device See External Video Port on pag...

Page 74: ...rade module verify that the module is properly installed If it is properly installed you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative Failure Fixed Disk n The fixed disk is not working or not configured properly This may mean that the hard drive type identified in your setup utility does not agree with the type...

Page 75: ...ntified and that the boot sequence is set correctly Unless you have changed your installation greatly the operating system should be on drive C If the setup utility is correctly set your hard drive may be corrupted Press F1 to resume F2 to SETUP Displayed after any recoverable error message Press the F1 key to continue the boot process or the F2 key to enter Setup and change any settings PXE E32 T...

Page 76: ...iscovered a stuck key You may have to replace your keyboard but may be able to use an external keyboard until then Contact your support representative System CMOS checksum bad Default configuration used BIOS CMOS RAM has been corrupted or modified incorrectly perhaps by an application program that changes data stored in BIOS memory Run Setup and reconfigure the system System timer error The timer ...

Page 77: ...d restoring the partitions on a hard drive IN ORDER TO INSTALL APPLICATIONS AND DRIVERS MAKE COPIES OF FACTORY AND SYSTEM IMAGES AND BURN DARS APPLICATION MEDIA AND BOOTABLE DISCS YOU MUST HAVE AN INTERNAL OR EXTERNALLY CONNECTED WRITABLE DVD DRIVE IT IS EXTREMELY IMPORTANT THAT YOU COPY YOUR FACTORY IMAGE TO REMOVABLE MEDIA E G DVD DISCS FAILURE TO DO SO COULD RESULT IN AN INABILITY TO RESTORE TH...

Page 78: ... Select Manage Create Factory Image then click Make DVD 3 Select the type of media to which you are writing In the field the required number of blank discs is displayed For example if 4 appears in the box four images two Factory Image Discs DAR Disc and Bootable Disc are in the hidden partition In some cases the box may display 5 if the Application Disc is required 4 If you wish to create a DAR Di...

Page 79: ... will proceed to the Recovery Disc 2 creation procedure If you click Cancel you will return to the main menu 10 After the Recovery Disc 1 has been created you will be asked if you would like to create a Recovery Disc 2 If you do first use a permanent marker to label a blank disc with your system model and Recovery Disc 2 11 Insert the blank Recovery Disc 2 in the DVD drive and click Yes to create ...

Page 80: ... You may want to make system image backups occasionally in order to have points to which you can return without having to go all the way back to the Factory Image By default system images are saved in the D drive in the MyRecovery folder You can also elect to save the image to an external hard drive 1 Click the MyRecovery icon on your desktop 2 Click the Backup button on the MyRecovery screen 3 On...

Page 81: ...ow the image will be stored Click the Next button 7 Click Execute to start the backup Managing Your Backup Images With the MyRecovery tool you can also make copies of backup images archive them on DVD or delete them from your hard drive 1 To begin click the MyRecovery icon on your desktop ...

Page 82: ...elect Make DVD make sure you have a recordable DVD drive connected and blank DVDs available Using the Recovery and Utility Tools The Recovery and Utility tools consist of a variety of tools that will help you recover your Factory Image recover system images and delete the data from your hard disk Methods for accessing the utilities Recovery and Utility Tools are preinstalled in a hidden partition ...

Page 83: ...ppears click on Recovery and Utility 8 The Recovery and Utility screen appears on the screen with three tabs Diagnostics Recovery and Utility Please note that Diagnostics tab is not supported on certain LifeBook Stylistic models when running Recovery and Utility from the hard disk In order to restore the operating system please use the middle icon Restoring the Factory Image only C drive under the...

Page 84: ... image s created by you or images stored on DVD discs and perform a full hard drive recovery Please refer to instructions above for details on how to create Factory Image Recovery DVDs user backup DVDs and system image backup Utility tab The Utility tab contains three tools Hard Disk Data Delete Restore Recovery and Utility and Windows Complete PC Restore The Hard Disk Data Delete utility is used ...

Page 85: ... and Insert the Recovery Disc 1 In some cases you may prompted to Insert the Recovery Disc 2 depending upon the size of the Recovery Image 14 Click Next to begin the check Click Next again when the check is complete 15 2 Initializing hard disk drive will be in bold with the message Please insert the Bootable Disc into your optical drive Insert the bootable disc Click Next to proceed A dialog box a...

Page 86: ...u contains the following items Check for updates now Allows for manual driver update search The first time it is used you are prompted to agree to a user agreement After you click the icon FDU automatically connects with the Fujitsu site to check for updates and downloads them While downloading the icon has a red bar through it indicating that it cannot be used while the download is in process Whe...

Page 87: ...ZE RISK TO THE COMPONENTS OBSERVE THE FOLLOWING PRECAUTIONS BEFORE DOCKING OR UNDOCKING YOUR NOTEBOOK WHEN USING A PORT REPLICATOR IT IS A GOOD IDEA TO ALWAYS TOUCH A GROUNDED METAL OBJECT TO DISCHARGE STATIC ELECTRICITY BUILT UP IN YOUR BODY BE SURE TO POWER DOWN YOUR SYSTEM BEFORE ADDING OR REMOVING SYSTEM COMPONENTS EVEN IF THE SYSTEM IS IN HIBERNATE OR SLEEP STATES DATA COULD BE LOST OR MEMORY...

Page 88: ...If you accidentally spill liquid on your notebook 1 Turn it off 2 Position it so that the liquid can run out 3 Let it dry out for 24 hours or longer if needed 4 If your notebook will not boot after it has dried out call your support representative Do not use your Fujitsu notebook in a wet environment near a bathtub swimming pool Always use the AC adapter and batteries that are approved for your no...

Page 89: ...lf products Office Depot 154 616 Notebook Cleaning Kit Meridrew Enterprises Klear_Screen Wipes 3M CL563 Cleaner Wipes Note After cleaning with one of these products gently polish with a dry soft lint free cloth until the solution is no longer visible LCD display To clean the LCD display use one of the following off the shelf products Office Depot 154 616 Notebook Cleaning Kit Meridrew Enterprises ...

Page 90: ...TY DATA SHEETS FOR PROPER HANDLING AND USE OF THE PRODUCTS NEVER USE AMMONIA ACIDIC OR ALKALINE CLEANERS OR ORGANIC CHEMICALS SUCH AS PAINT THINNER ACETONE PROPYL OR ISOPROPYL ALCOHOL OR KEROSENE IT MAY DAMAGE SURFACE FINISHES AND THE COATING OF THE LCD SCREEN NEVER USE COMPRESSED AIR FOR CLEANING YOUR NOTEBOOK ALWAYS POWER OFF THE COMPUTER BEFORE TRANSPORTING AND OR PACKAGING IT AFTER SHUTTING DO...

Page 91: ...ugh a metal detector Have your notebook hand inspected by security personnel You can however put your notebook through a properly tuned X ray machine To avoid problems place the notebook close to the entrance of the machine and remove it as soon as possible or have it hand inspected by security personnel Security officials may require you to turn your notebook on so make sure you have a charged ba...

Page 92: ...atteries in hot locations for more than a day or two high heat can shorten battery life Do not leave a battery in storage for longer than 6 months without recharging it Increasing Battery Life Power your notebook through the AC or optional auto airline adapter whenever possible If your notebook is running on battery power all day connect it to the AC adapter overnight to recharge the battery Keep ...

Page 93: ... let it dry at room temperature DO NOT use a hair dryer or heater to dry media discs If a disc is dirty use only a DVD CD cleaner or wipe it with a clean soft lint free cloth starting from the inner edge and wiping to the outer edge Caring for your Optical Drive optional The optional external optical drive is durable but you must treat it with care Pay attention to the following The drive rotates ...

Page 94: ...y Configuration Label The configuration label located on the bottom of your notebook contains specific information regarding the options you ve chosen for your notebook Following is an example configuration label PH520 AMD K125 11 6 HD W7P 2G 320G WLAN BT WEBCM US KB Configuration P N CP4XXXX XX Hard Drive Processor Model Memory Operating System Screen Size Type Configuration ID Communications Cam...

Page 95: ... DIMM slots upgradeable Cache Memory 1 MB L2 cache on die Video Built in color flat panel TFT active matrix LED backlight display with simultaneous display capability Video Color and Resolution 11 6 Wide SVGA display Internal 1366 x 768 pixel resolution 16 9 16M colors External 1600 x 1200 pixel resolution 16M colors Simultaneous 1600 x 1200 pixel resolution 16M colors ...

Page 96: ...crophone jack 3 5 mm 100 mVp p or less minimum impedance 10K Ohms Two built in stereo speakers One built in digital mono microphone Mass Storage Device Options Hard Drive Serial ATA 3 0 Gbps data buffer 5400 rpm 2 5 Features Communications LAN Internal wired 10 100 Ethernet LAN WLAN Atheros Align 802 11bgn HB95 Bluetooth Bluetooth V2 1 device for wireless personal area network communication Wirele...

Page 97: ...2 0 Universal Serial Bus connectors for input output devices One DC In connector One HDMI connector One LAN RJ 45 connector One stereo headphone jack One stereo microphone line in jack Keyboard Built in keyboard with all functions of 101 key PS 2 compatible keyboards Total number of keys 82 Function keys F1 through F12 plus Fn extension key Two Windows keys one Start key one application key Key pi...

Page 98: ...roximately 11 22 w x 8 11 d x 1 01 1 19 h 285 mm x 206 mm x 25 7 mm Weight Approximately 3 08 lb 1 4 kg with battery Environmental Requirements Temperature Operating 41 to 95 F 5 to 35 C Non operating 5 to 140 F 15 to 60 C Humidity Operating 20 to 85 relative non condensing Non operating 8 to 85 relative non condensing Altitude Operating 10 000 feet 3 048 m maximum Popular Accessories For ordering...

Page 99: ... All operating systems and most application software have tutorials built into them upon installation We highly recommend that you step through the tutorial before you use an application Manuals With your notebook you will find manuals for your installed operating system and other pre installed software Any manuals that are not included are available online through the help system of the software ...

Page 100: ... share them in a variety of formats or via social networks Fujitsu Driver Update Utility The Fujitsu Driver Update FDU utility is pre installed on your system With FDU you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system See Automatically Downloading Driver Updates on page 86 Microsoft Office Starter Microsoft Office Starter 2010 includes redu...

Page 101: ... Interface Active Matrix Display A type of technology for making flat panel displays which has a transistor or similar device for every pixel on the screen Ad Hoc Mode Ad Hoc Mode refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device typically known as Access Points Connectivity is accomplis...

Page 102: ...f default parameters stored in ROM which tests and operates your notebook when you turn it on until it loads your installed operating system from disk Information from the BIOS is transferred to the installed operating system to provide it with information on the configuration and status of the hardware Bit An abbreviation for binary digit A single piece of information which is either a one 1 or a...

Page 103: ...MB of data and is not subject to heads crashing into the surface and destroying the data when there is a failure nor to wear from reading Channel Range of narrow band frequencies used by the WLAN device to transmit data IEEE802 11b g 11 channels 22 MHz wide channels Command An instruction which you give your operating system Example run a particular application or format a floppy disk Configuratio...

Page 104: ...f magnetic data storage media If platter is very stiff it is a hard drive if highly flexible it is a floppy disk Disk Drive The hardware which spins the disk and has the heads and control circuitry for reading and writing the data on the disk DMA Direct Memory Access Special circuitry for memory to memory transfers of data which do not require CPU action DMI Desktop Management Interface A standard...

Page 105: ...uipment DVMT Dynamic Video Memory Technology A video memory architecture that increases the efficiency of the motherboard by using innovative memory utilization and direct AGP Encryption Key Network Key Data encryption key used to encrypt message text and for computing message integrity checks Data encryption protects data from unauthorized viewing This device uses the same encryption key to encod...

Page 106: ...1a Wireless LAN standard that supports a maximum data rate of 54 Mbps 802 11a devices operate in the 5 GHz lower and middle UNII bands IEEE802 11b Wireless LAN standard that supports a maximum data rate of 11 Mbps 802 11b devices operate in the 2 4 GHz ISM band IEEE802 11g Wireless LAN standard that supports a maximum data rate of 54 Mbps 802 11g devices operate in the 2 4 GHz ISM band Infrastruct...

Page 107: ...fy a particular network and a host on that network Three regional Internet registries ARIN RIPE NCC and APNIC assign Internet addresses from the following three classes Class A supports 16 million hosts on each of 126 networks Class B supports 65 000 hosts on each of 16 000 networks Class C supports 254 hosts on each of 2 million networks The number of unassigned Internet addresses is running out ...

Page 108: ... code controlled and assigned by IEEE The remaining three bytes are controlled by each vendor preventing overlap therefore every Ethernet card is given a unique physical address in the world being assigned with a different address from other cards For Ethernet frames are sent and received based on this address MB Megabyte One million bytes Megahertz 1 000 000 cycles per second Memory A repository ...

Page 109: ...fier When a wireless LAN network is configured grouping is performed to avoid interference or data theft This grouping is performed with Network name SSID In order to improve security the network key is set allowing no communication unless Network name SSID coincides with the network key Operating System A group of programs that convert application commands including drivers into the form required...

Page 110: ...peration can not continue the operating system will not be loaded PPPoE Point to Point Protocol over Ethernet A protocol for Ethernet using a Point to Point Protocol PPP which is used for connection on the phone line Program Integrated set of coded commands to tell your computer hardware what to do and how and when to do it Protocol Procedures and rules use to send and receive data between compute...

Page 111: ...the client must then encrypt with the correct WEP key and return to the AP If the client has the wrong key or no key authentication will fail and the client will not be allowed to associate with the AP Shared key authentication is not considered secure because a hacker who detects both the clear text challenge and the same challenge encrypted with a WEP key can decipher the key SSID Service Set Id...

Page 112: ...ntrolled by being divided into multiple smaller networks subnets IP address consists of the subnet address and the address of each computer Subnet mask defines how many bits of IP address comprise the subnet address The same value shall be set among computers communicating with each other SVGA Super VGA S Video Super Video A component video system for driving a TV or computer monitor System Clock ...

Page 113: ... video display data and control WFM Wired for Management is Intel s broad based initiative to reduce the total cost of ownership TCO of business computing without sacrificing power and flexibility Wi Fi Compatible Wi Fi Wireless Fidelity Identifies that the product has passed the interoperability test supplied by the WECA Wireless Ethernet Compatibility Alliance which guarantees the interoperabili...

Page 114: ...nstallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet that is...

Page 115: ...s LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations The use of Wireless LAN devices may be restricted in some situations or environments such as On board an airplane or In an explosive environment or In situations where the interference risk to other devices or services is perceived or identified as ha...

Page 116: ...ommunications Commission statement This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of this device FCC Interference Statement This equipment has been tested and found to comply with the limits for a Clas...

Page 117: ... restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept a...

Page 118: ...o systems containing the following optional device Integrated Atheros Align 802 11bgn Characteristics of the WLAN Device The WLAN device is a Mini PCI card attached to the main board of the mobile computer The WLAN device operates in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4 GHz Industrial Scientific and Medical ISM RF band The WLAN...

Page 119: ...lly known as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically confi...

Page 120: ...less devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases Figure 21 Access Point Infrastructure Mode Network ADSL modem cable modem or similar Internet Wired LAN Access Point Wireless LAN An optional hub ...

Page 121: ... many frame errors It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device Deactivating the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances to extend battery life or where certain environments require it i e hospitals clinics airplanes etc The WLAN device can be deactivated by using the Wireless On Off S...

Page 122: ...icon in the taskbar at the bottom right of your screen 2 Choose Disconnect from a network Activating the WLAN Device Activation of the WLAN device can be accomplished using the same methods as the deactivation process by right clicking the WLAN icon then clicking Connect to a network or by using the Wireless LAN On Off switch WLAN Bluetooth On Off Switch BEFORE USING THE WIRELESS LAN DEVICE YOU MU...

Page 123: ... is not in Classic View select Classic View from the left panel Double click the Network Connections icon 3 Double click on the Wireless Network Connection icon 4 Choose a wireless network 5 Click Connect 6 Enter the Network Key if required 7 Enter any required information It may be necessary to consult with your network administrator for some of the information 8 In the event you require assistan...

Page 124: ...cture connection set network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Weak received signal strength and or link quality Ad hoc connection Retry connection after shortening the distance to the destination computer or remo...

Page 125: ...eck your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP username or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network Incorrectly configured network settings Recheck the configuration of your network settings Inco...

Page 126: ...ps 300 ft 91 m 1 Mbps 802 11n Estimated double the operating distance of 802 11g and 802 11b in their respective frequencies Number of channels 802 11b g 11 channels 3 non overlapping channels 802 11n 2 4 GHz 3 non overlapping channels when Channel Bonding is not used 2 non overlapping channels when Channel Bonding is used 5 GHz 12 non overlapping UNII channels with or without Channel Bonding Secu...

Page 127: ...s shown above will increase or decrease depending on factors such as number of walls reflective material or interference from external RF sources Encryption with network key WEP is performed using the above number of bits however users can set 40 bits 104 bits after subtracting the fixed length of 24 bits Depending on practical environments the allowable number of computers to be connected may be ...

Page 128: ...nformation About Bluetooth The Bluetooth module contains a robust Help user s guide to assist you in learning about operation of the Bluetooth device To access the Help file click Start All Programs and click on Toshiba Select Bluetooth then select User s Guide For additional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com TO ENABLE OR DISABLE EITHER THE WI...

Page 129: ...r antenna or transmitter Canadian Notice To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Warranty Users are not authorized to modify this product Any modifications invalidate the warranty This equipment may not ...

Page 130: ... replacing 52 suspend mode 52 Battery Latches 23 BIOS guide 42 setup utility 41 Bluetooth 128 Boot Sequence 41 Built in Speakers 67 C CapsLock Indicator 27 Click Me 44 Clicking 34 Configuration Label 94 Contact Information 12 Controls and Connectors 15 Conventions Used in the Guide 11 Cursor 33 Cursor Keys 31 D DC in connector 15 DC Power Jack 39 Display Panel 18 28 brightness 28 opening 28 proble...

Page 131: ... Installing a Memory Stick 59 K Keyboard 18 30 cursor keys 31 numeric keypad 30 problems 67 windows keys 31 L LAN RJ 45 Jack 22 Lithium ion Battery Bay 24 Local Area Network LAN 16 M Memory checking capacity 57 compartment 24 57 installing 56 problems 68 removing 57 upgrade module 55 Memory Stick 59 Microphone Jack 15 23 61 Microsoft Office Starter100 Mouse problems 67 N NumLk Indicator 27 O Optic...

Page 132: ...nd Weight 98 Environmental Requirements 98 Keyboard 97 mass storage device options 96 Memory 95 Microprocessor 95 Power 98 Video 95 Starting 43 Status Iindicators 18 Status Indicators 25 Suspend Resume Button 16 18 T Touchpad 33 buttons 33 controls 36 Troubleshooting 64 U Universal 61 USB 2 0 Ports 15 21 23 61 68 problems 68 V Volume control 37 W Warranty 13 Windows keys 31 Application key 31 Star...

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