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Cannot Connect the Scanner and a Computer via the USB Cable
Check the following points
●
Is the USB cable connected properly? (page 293)
●
Is the connector on the USB cable broken or damaged? (page 293)
●
Is the correct scanner name set for the image scanning application? (page 293)
●
Did you select [Auto] for the USB setting for the scanner? (page 293)
If the problem still persists, check each item in
Before You Contact the Scanner Service Provider (page
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Is the USB cable connected properly?
Solution
Use the USB cable that is supplied.
Check whether the scanner and computer are connected via the USB cable.
For details, refer to
.
●
Is the connector on the USB cable broken or damaged?
Solution
Use a new USB cable and connect it properly.
●
Is the correct scanner name set for the image scanning application?
Solution
Check whether the scanner name for a USB connection is set for the image scanning application.
Depending on the scanner driver, the scanner name that you select differs as follows.
●
For PaperStream IP (TWAIN)/PaperStream IP (TWAIN x64)
PaperStream IP xxx
●
For PaperStream IP (ISIS) fi-8000 Series
PaperStream_IP xxx
The scanner model name is shown in [xxx]. For details, refer to the help for the scanner driver.
●
Did you select [Auto] for the USB setting for the scanner?
Solution
If you select [Auto] for the USB setting for the scanner, the connection between the scanner and a
computer may not be able to be established.
Configure the USB settings so that the scanner operates with USB 2.0.
●
For fi-8190/fi-8290/fi-8170/fi-8270
Select [2: USB 2.0] in [25: USB] on the [Settings Menu] screen of the operator panel.
Troubleshooting
293
Summary of Contents for fi-8150
Page 36: ...Parts and Functions Common Parts for All Models Inside ADF Scanner Overview 36 ...
Page 80: ...How to Close the Document Cover 1 Gently close the document cover Basic Operations 80 ...
Page 218: ... For fi 8290 fi 8270 fi 8250 fi 8250U Daily Care 218 ...
Page 235: ...5 Attach the shaft Replacing the Consumables 235 ...
Page 239: ...a Open the sheet guide by lifting the tab Replacing the Consumables 239 ...
Page 342: ...4 Click the OK button The password is set Scanner Settings Software Operation Panel 342 ...
Page 344: ...The password is cleared Scanner Settings Software Operation Panel 344 ...
Page 346: ...4 Click the OK button The password is set Scanner Settings Software Operation Panel 346 ...
Page 426: ...Outer Dimensions fi 8290 fi 8270 fi 8250 fi 8250U Unit mm in Appendix 426 ...