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How to set up the hardware

Welcome to a
great new way 
to get more from
your Broadband 
connection

Inside your Broadband Voice pack 
you should find:

• One FDX 840 

Broadband Voice 
Telephone 
Adapter / Router

• One RJ-11 to BT 

socket phone cable

• One master 

socket adapter

• One AC 

power adapter

• One RJ-45 

straight through 
ethernet cable

Here’s everything 

you need

Follow the step by step
instructions in this guide 
and in just a few minutes
you’ll be enjoying all the
benefits of Broadband 
Voice from BT.

Summary of Contents for FDX 840

Page 1: ...Broadband Voice FDX 840 Let s get started More power to you ...

Page 2: ...One FDX 840 Broadband Voice Telephone Adapter Router One RJ 11 to BT socket phone cable One master socket adapter One AC power adapter One RJ 45 straight through ethernet cable Here s everything you need Follow the step by step instructions in this guide and in just a few minutes you ll be enjoying all the benefits of Broadband Voice from BT ...

Page 3: ...tion Green Solid PPP On Green Solid Connecting Green Blinking No ADSL Disconnection Dark WAN Link Act Ethernet port Link Green Solid Ethernet port Tx Rx activity Green Blinking LAN Speed Ethernet port speed 100Mbps Green Solid Ethernet port speed 10Mbps Dark LAN Link Act Ethernet port Link Green Solid Ethernet port Tx Rx activity Green Blinking Phone 1 2 PSTN Green Solid VoIP Dark On Hook Dark Off...

Page 4: ...Situating your home network behind the FDX 840 i e LAN side ensures that Broadband Voice does not get disrupted if you decide to upload data from the PC over the internet whilst using the telephone If you have multiple PCs or games consoles in the home then you are likely to already possess an ethernet router If so then connect its WAN port to the LAN port of the FDX 840 2 Customers with ADSL Rout...

Page 5: ... connect it to the WAN port of the FDX 840 Step 3 The LAN port of the FDX 840 is designed to connect to your PC home networking ethernet hub or home networking ethernet router The FDX 840 automatically allocates a single ormultipleprivateIPaddress es tothedeviceordevicesattachedtothe LANport Using the blue LAN cable provided plug one end into the LAN port of the FDX 840 and the other end into your...

Page 6: ...reen 3 Apply power to the PC or ethernet router connected to the LAN port of the FDX 840 assuming you have connected your PC home network to the FDX 840 LAN port The LAN light should then be lit green Note During normal use you should leave the FDX 840 powered on continuously You do not need to unplug it when not in use Step 8 For PCs that are plugged either directly or via an ethernet router to t...

Page 7: ...assword are entered correctly because this will be required next time you log onto the FDX 840 Additionally the Voice Password must be entered correctly since if there is a mistake then your Broadband Voice service will not operate Step 12 Step 2 of Wizard Step 2 of the Wizard is only for cable customers who supplied a specific MAC address to their ISP and must now enter that same MAC address here...

Page 8: ... WEB browser b Check that you can access the internet Choose a site that you have not accessed before e g using a search engine otherwise your browser may load a page that has been cached in your machine This proves that the FDX 840 can talk to the internet via your cable modem ADSL router If you cannot access the internet then it is possible that IP addresses have not been allocated correctly bet...

Page 9: ...g 1 Activate automatic call re routing to the PSTN line by pressing a preceding digit or PIN 2 Activate call routeing over the PSTN for certain telephone numbers or telephone number ranges For example Broadband Voice does not support calls to 09 premium rate numbers and other number ranges such as personalised numbers 070 You can add these ranges into the ACR list in order to make calls to these n...

Page 10: ...connect the line socket to the PSTN since a fax machine set to auto answer will then respond to the PSTN line being called Unfortunately the FDX 840 does have limitations with respect to the ability to support Caller Display Not all telephones support this feature when connected to the FDX 840 Telephones that do support Caller Display on the FDX 840 on a best effort basis are Diverse range of DECT...

Page 11: ... PSTN line and not to Broadband Voice The latest international destinations available to Broadband Voice customers can be found at www bt com broadbandvoice Emergency services calls from a Broadband Voice handset are ONLY possible if there is an alternative PSTN line in the premises and it is connected to the FDX 840 The LINE port MUST be connected to the PSTN and the FDX 840 MUST be configured wi...

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