ETERNUS DX80 S2/DX90 S2 Disk storage system User’s Guide -Operation-
Copyright 2013 FUJITSU LIMITED
P3AM-4842-12ENZ0
96
Chapter 7
Troubleshooting
This chapter explains troubleshooting when errors occur.
If something unusual occurs during operation (such as the instances listed below), refer to
to check the ETERNUS DX Disk storage system status, and contact your maintenance engineer
according to
"7.2 Required Information for Inquiries" (page 102)
•
When the ETERNUS DX Disk storage system is turned off
•
When the ETERNUS DX Disk storage system refuses to turn on
•
When the READY LED is not on
•
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the ETERNUS DX Disk storage system cannot be connected via a network service
•
When the license key cannot be registered
•
When I/O access is slow
•
When the server does not recognize the volumes
7.1
Check List
■
When the ETERNUS DX Disk storage system is turned off
Check the following points. If none of these resolve the problem, leave the ETERNUS DX Disk storage system
alone and contact your maintenance engineer.
•
Is the ETERNUS DX Disk storage system's power cord disconnected?
•
Is PSU switch of the power supply unit turned to OFF (O)?
•
Has the server been turned off?
If the ETERNUS DX Disk storage system power is in conjunction with the power synchronized unit, the
power of the ETERNUS DX Disk storage system will turn off when the server is turned off.
•
Is the main line switch of the power distribution unit turned OFF (O)?
•
Is there a power failure?
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS DX Disk storage system turns on automatically after
the power is restored.
