Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the
chapter when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following documentation:
•
in this chapter
•
in the documentation for the connected devices
•
in the help systems of the software used
•
in the documentation for your operating system
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
►
Note the ID number of your device. You will
fi
nd the ID number on the type rating plate under the
type rating plate cover on the underside of your device (see
"Installing the lower cover", Page 14
If necessary, remove the type rating plate cover to be able to gain access to the ID number.
►
For further clari
fi
cation of the problem, contact the Service Desk for your country (see the
Service Desk list or go to
"http://ts.fujitsu.com/support/servicedesk.html"
). When you do
this, please have ready the ID number and serial number of your system.
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause
Troubleshooting
The mains voltage supply is faulty.
►
Check that the power cable is properly
plugged into the device and into the mains
socket.
Internal power supply overloaded.
►
Unplug the power plug of the device from
the mains socket.
►
Wait approx. 3 min.
►
Plug the power plug of the device into the
mains socket again.
►
Switch the device on.
Fujitsu Technology Solutions
39
Summary of Contents for ESPRIMO Q5 Series
Page 1: ...Professional PC Operating Manual ESPRIMO Q5xx Q9xx ...
Page 3: ......
