A26361-K1001-Z220-1-7619, Edition 8
27
Troubleshooting and tips
!
Refer to the safety notes in the "Safety" manual and in the "Preparation for use" chapter
when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following places:
●
in this chapter
●
in the documentation of the connected devices
●
in the help systems of the software used
●
in the documentation of your operating system
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the
SystemDiagnostics
program pre-installed on your computer.
►
To start the
SystemDiagnostics
program, click
Start - Programs - Fujitsu - SystemDiagnostics
.
►
If a problem is detected during the test run, the
SystemDiagnostics
program outputs a code (e.g.
DIFS code YXXX123456789123).
►
Take a note of this DIFS code and the ID number of your device. The ID number can be found
on the type rating plate on the back of the casing.
►
If you still need assistance resolving the problem, contact the relevant Help Desk for your
country (see the Help Desk List or go to
your system and the DIFS code ready.
Troubleshooting
Power indicator fails to light after switching on
Cause
Troubleshooting
The mains voltage supply is faulty.
►
Check whether the power cable is plugged properly
into the device and a grounded mains outlet.
►
Switch the device on.
