Troubleshooting and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
►
Shut down your operating system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
►
Switch the device off.
►
Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
►
Make sure that only one mouse is
connected.
►
Switch the device on.
Disabled USB ports
►
Check in the
BIOS Setup
whether the used
USB ports are
enabled
(see BIOS manual or
manual for the mainboard).
Time and/or date is not correct
Cause
Remedy
Time and date are incorrect.
►
Set the correct time and date within the
operating system you are using.
or
►
Set the correct time and/or date in the
BIOS Setup
.
The lithium battery is empty.
►
If the time and date are repeatedly wrong
when you switch your device off and then
on, change the lithium battery (see the
"System expansions and repairs" manual).
Error messages on the screen
Error messages and their explanations are provided:
•
in the technical manual for the mainboard
•
in the documentation for the programs used
Installing new software
When installing programs or drivers, important
fi
les may be overwritten and modi
fi
ed. To
be able to access the original data in the event of any problems following installation,
you should backup your hard disk prior to installation.
Fujitsu
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