Fujitsu CELSIUS H7510, Operating Manual

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Troubleshooting and tips
SmartCard reader is not recognised.
Cause Troubleshooting
Chip card inserted incorrectly. ► Check if you inserted your SmartCard into
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause Troubleshooting
PIN forgotten ► If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.
User and/or supervisor SmartCard lost
Cause Troubleshooting
User and/or supervisor SmartCard lost ► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
► If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.
► If you have lost both SmartCards, you can
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
SmartCard lost
Cause Troubleshooting
SmartCard lost ► If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
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