Fujitsu B24-9 WE Operating Manual Download

Page: 47 / 52

Troubleshooting

Having this problem?

Check the following points:

Picture position not correct

The monitor recognises an unde

ned mode (see

chapter

"Technical speci

cation", Page 44

►

Run the function

Auto adjust

(see Chapter

"Setting screen display", Page 22

Picture is shaking

►

Check whether the data cable for the
monitor is correctly screwed into the monitor
port on the computer.

►

Run the function

Auto adjust

(see Chapter

"Setting screen display", Page 22

Picture is wrongly adjusted

►

Run the function

Factory Recall

(see Chapter

"Advanced setting functions", Page 26

The

Auto Processing

message appears.

Picture disturbances (vertical lines)

►

Run the function

Auto adjust

(see Chapter

"Setting screen display", Page 22

Picture disturbances (horizontal lines, picture
noise)

►

Run the function

Auto adjust

(see Chapter

"Setting screen display", Page 22

The screen becomes darker

The background lighting has a limited lifetime.
If your monitor display should become too dark,
the background lighting will have to be replaced.

►

Contact our Service Desk.

Fujitsu

Summary of Contents for B24-9 WE

Page 1: ...Display Operating Manual FUJITSU Display B24 9 WE B24 9 WS ...

Page 2: ...ound on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...jitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2018 All rights reserved Publication Date 09 2018 Order No A26361 K1684 Z320 1 7619 edition 1 ...

Page 5: ...portant notes 7 Getting started 11 Operation 19 Driver installation 37 Notes on power management 38 Notes on low blue light mode 39 Notes on ergonomic colour adjustment 40 Explanatory information about standard ISO 9241 307 41 Troubleshooting 42 Technical specification 44 ...

Page 6: ...ft and Windows are trademarks or registered trademarks of the Microsoft Corporation in the United States and or other countries VESA is a registered trademark of Video Electronics Standards Association HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States of America and or other countries All other trademarks specified here are the property of their respective owne...

Page 7: ...Connecting cables to the monitor 17 Connecting cables to the computer 18 Operation 19 Switching the device on and off 19 Changing the monitor settings 20 Functions of the control panel and the OSD menu 21 Select OSD language 21 Setting screen display 22 Configuring the OSD menu 24 Advanced setting functions 26 Displaying information 28 Activate deactivate ECO operating mode 28 Selecting the input ...

Page 8: ... standard ISO 9241 307 41 Troubleshooting 42 Technical specification 44 VESA DDC compatible VGA interface 45 Preset operating modes 45 Most frequent operating modes 45 Video TV operating modes via digital video inputs 46 SUB D port 46 HDMI port 47 Displayport socket 48 4 Fujitsu ...

Page 9: ... inputs HDMI and DisplayPort with HDCP power management for reducing power consumption when the computer is not in use Compliance with the recommendations according to the latest TCO requirements the monitor fulfills all GS Geprüfte Sicherheit Certified Security requirements This operating manual contains important information you require to start up and run your LCD monitor A display adapter grap...

Page 10: ...the device Indicates an activity that must be performed Indicates a result This font indicates data entered using the keyboard in a program dialogue or at the command line e g your password Name123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a sof...

Page 11: ...ains outlet are freely accessible The ON OFF switch does not disconnect the monitor from the mains voltage To completely disconnect from the mains voltage you must remove the mains plug from the mains socket The device is equipped with a power cable that complies with safety standards Use the supplied power cable only Lay the cables in such a way that they do not create a hazard danger of tripping...

Page 12: ...ut voltage and therefore the sound pressure level Power cable Use the supplied power cable only Use the following guidelines if it is necessary to replace the original cable set The female male receptacles of the cord set must meet IEC60320 CEE 22 requirements The cable has to be HAR certified or VDE certified The mark HAR or VDE will appear on the outer sheath For devices which are mounted on a d...

Page 13: ...device is sensitive to pressure and scratches Clean it only using a soft slightly moistened cloth The surface of the casing can be cleaned with a dry cloth If particularly dirty use a cloth that has been moistened in mild domestic detergent and then carefully wrung out CE marking The shipped version of this device complies with the requirements of EU directives 2014 30 EC Electromagnetic compatibi...

Page 14: ... Desk or contact one of the following directly Germany Belgium Switzerland AfB gemeinnützige GmbH Heinz Nixdorf Ring 1 D 33106 Paderborn Tel 49 0 5251 414 90 10 Fax 49 0 5251 414 90 29 http www fujitsu com fts recycling RECUPEL Boulevard Reyers 80 B 1030 Brussels Tel 32 2 706 86 16 Fax 32 2 706 86 13 E mail info recupel be http www recupel be SWICO Schweizerischer Wirtschaftsverband der Informatio...

Page 15: ...er Quick Start Guide a flyer safety instructions Unpack all the individual parts Check the contents of the package for any visible damage caused during transport Check whether the delivery conforms to the details in the delivery note Should you discover that the delivery does not correspond to the delivery note notify your local sales outlet immediately Do not discard the original packing material...

Page 16: ...ent ventilation the air inlet and outlet openings of the device must be kept clear Setting up an ergonomic video workstation 1 Do not position the video workstation opposite a window 1 1 Position the monitor outside the reach of a light source 1 12 Fujitsu ...

Page 17: ... for optimum viewing 1 The monitor should under no circumstances fall outside the permissible viewing space 2 Depending on the situation it may be advisable to use a swivel arm or similar accessory VESA FPMPMI which are available from specialist dealers For this purpose the monitor base must be removed beforehand as described in Chapter Removing monitor base Page 16 Fujitsu 13 ...

Page 18: ...itor in the operating position Adjusting height The height of the screen can be adjusted by approximately 130 mm The height adjustment is fixed in the transport position 1 2 3 To free the fixing remove the locking pin on the flange 1 Grasp the monitor with both hands on the right and left edge of the casing and move it up or down 2 14 Fujitsu ...

Page 19: ...casing move it into the highest position and turn it clockwise until it is in the portrait position To set the screen back into landscape mode rotate it back anti clockwise The screen supports the Autorotation function with the associated software DisplayView which is used to adapt the display to the orientation of the screen see Notes on the program DisplayView Page 36 For you to be able to displ...

Page 20: ...t of the power socket Lay the monitor on its face on a soft surface Disconnect all cables To release the stand remove the four screws 1 that hold the stand in the VESA mount Then lift the stand away upwards You can now mount a swivel arm or a similar accessory in accordance with VESA FPMPMI using a hole spacing of 100 mm For instructions on how to mount the swivel arm or a similar accessory please...

Page 21: ...cables to the monitor The data cables supplied have two 20 pin DP connectors for connection to the monitor and to the computer Information on the computer connections and interfaces is contained in the operating manual for the computer 9 1 4 5 6 3 2 8 7 1 Power socket 2 Display port socket 3 HDMI socket 4 D SUB socket VGA 5 AUDIO IN socket 6 AUDIO OUT socket 7 USB 3 0 Upstream 8 USB 3 0 Downstream...

Page 22: ...A lock Security Lock can be mounted in the security slot to protect the monitor against theft A Security Lock is not included with the monitor at delivery Connecting cables to the computer Information on the computer connections and interfaces is contained in the operating manual for your computer Connect the data cable to the active monitor port on the computer and secure the plug in connection b...

Page 23: ...r changes as follows Power indicator Status blue Monitor and computer are switched on normal mode green Monitor and computer are switched on ECO mode orange Monitor is not receiving a video signal or is in power saving mode does not light up Monitor is switched off Switch the device on again with the ON OFF switch 1 Fujitsu 19 ...

Page 24: ...or information Activate deactivate ECO operating mode Selecting the input signal Select display mode colour temperature Adjust RGB channels Adjust volume Adjust brightness contrast Monitor switching on off Softkey icon Function Selecting the next menu item sub menu Selecting the previous menu item sub menu Opening the selected sub menu Going to the next setting Running a function Going to the prev...

Page 25: ... menu of your device may differ in several ways from the functional scope described The softkey icons may deviate from those shown here Select OSD language When an OSD menu button is activated for the first time the language selection window will appear Press the button or the button to choose the desired language Press the button to confirm After selecting the OSD language for the first time you ...

Page 26: ...ave the settings and return to the main menu Function Description Phase Eliminate picture disturbance With this function you fine tune your monitor to eliminate picture disturbance This setting only appears with an analogue video signal e g VGA Clock Set synchronisation With this function you adjust the picture width to eliminate vertical picture disturbances This setting only appears with an anal...

Page 27: ...e Values above 50 produce a sharper picture Saturation Setting colour saturation You can use this function to reduce or increase the intensity of the colours This setting only applies for devices with YUV output e g BluRay players Hue Setting the colour tone This function can be used to shift the colour spectrum in order to compensate for a colour fault that may be present This setting only applie...

Page 28: ...ture OSD Advanced Information Press the button to call up the main menu Press the button twice and then to switch to the OSD submenu Press the button to mark a function in the submenu Press the or button to make the desired setting Press the button to save the settings and return to the main menu 24 Fujitsu ...

Page 29: ...xpires without a setting being made the OSD menu is automatically hidden Where applicable settings that must be confirmed with the button are thereby lost Rotation Set the orientation of the OSD menu This function allows the orientation of the OSD menu to be rotated This makes it easier to read the OSD menu while the pivot function is being used Off OSD menu will not be rotated On OSD menu will be...

Page 30: ... down the monitor gradually while you are absent After 10 seconds of absence the brightness is reduced to a minimum After a further 30 seconds absence the display lighting is switched off This option only appears if your model has a presence sensor Proximity Setting the distance to the monitor With this function you can indicate your actual distance to the monitor and optimise detection by the pre...

Page 31: ...upports daisy chain and display port or USB C is selected as input signal Overdrive Enable disable enhanced reaction time This function can be used to improve the focus in fast moving images This setting can only be configured in Video or Custom application mode DDC CI Enable disable Display Data Channel Command Interface This function allows data to be exchanged via the connection between the PC ...

Page 32: ... of the picture The ECO mode can only be activated when the ACR and Auto Brightness are switched off Press the button to switch ECO operating mode on or off The message ECO Mode on or ECO Mode off is displayed If ECO mode is active a brightness is used that is the optimum from both the ergonomic and ecological aspects If the brightness is further reduced by the user this new setting is used during...

Page 33: ...PUT VGA HDMI DisplayPort Press the button to open the INPUT setting window Press the button to select the desired monitor port Press the button to confirm the selected monitor port or to close the window without making any changes Fujitsu 29 ...

Page 34: ...w Blue Light Photo Video Custom Office Press the button to open the MODE setting window Press the button to select the desired application mode Press the button to confirm the selected application mode or to close the window without making any changes 30 Fujitsu ...

Page 35: ...Blue Light Mode with reduced blue light emission Warm tints reduced brightness Office Mode for everyday office applications Colour temperature equals 6500 K ECO operating mode active Photo Mode for the display of photos Increased picture definition and colour saturation Video Mode for the display of videos Enhanced reaction time overdrive dynamic contrast ACR Custom Mode for special application pu...

Page 36: ...making any changes Function Description 5000 K 6500 K 7500 K Native Select the colour temperature The warmth of the screen colours is set using the colour temperature The colour temperature is measured in K Kelvin In the Native and Custom Color settings the full colour space of the LCD panel can be used RGB Adjust You can change the colour ratios of the primary colours red green blue as required u...

Page 37: ...tting Press the button to save the settings and close the menu Function Description Volume Set the volume for playback with the integrated loudspeakers Mute Switch the loudspeakers off or on Input Change the audio input signal to another source The setting only appears when more than one audio input signal is possible e g display port and AUDIO IN socket Fujitsu 33 ...

Page 38: ...trast of the display With this function you modify the contrast of bright colour tones If the contrast is set too high bright surfaces can no longer be distinguished from very bright surfaces If the contrast is set too low the maximum brightness will not be achieved Black level Set the brightness of the display With this function you modify the contrast of dark colour tones ACR Enable disable dyna...

Page 39: ... Auto level Adjust the signal level With this function you can automatically set the contrast Press the button to run the function This setting only appears with an analogue video signal e g VGA Locking the OSD menu The OSD menu can be locked to prevent accidental or unauthorised changes to the monitor settings Press the button and the ON OFF button at the same time and keep them pressed for appro...

Page 40: ...anced functions such as Auto Rotation Your device may differ from the described scope of function in some areas DisplayView Can be downloaded here http www fujitsu com fts download Function overview OSD replacement for monitors equipped with DDC CI OSD direct access for quick changes Settings for power saving mode and security settings for the presence sensor only for models with presence sensor A...

Page 41: ...isted Generic PnP Monitor to open the Properties window If more than one Generic PnP Monitor device is displayed check whether the correct device is selected To do this go to tab Details Property and set Hardware Ids Monitor FUSxxxx is displayed under Value Otherwise select the other Generic PnP Monitor device Click on Update Driver in tab Driver Click on Browse my computer for driver software Cli...

Page 42: ... supply indicator Lights up blue Lights up green Lights up orange Display Max brightness typ 175 cd m2 unlit Typical power consumption without USB and audio 22 W 1 7 W 0 2 W If the computer detects inactivity no input it sends an appropriate signal to the monitor to reduce the power consumption power saving mode The power indicator of the monitor changes colour to show the change in status ECO mod...

Page 43: ...longer emit blue light as a conventional source of white light Further information can be found in Chapter Selecting the application mode Page 30 The viewing distance to the monitor should be approximately 50 cm Further information can be found in Chapter Setting up an ergonomic video workstation Page 12 When working continuously at a display screen it is recommended that you take a five minute br...

Page 44: ...tinuous text and data entry When using several colours for characters and background and giving the primary colours full modulation you can obtain very suitable colour combinations see the following table Characters Background black white purple blue cyan green yellow red black white purple blue cyan green yellow red Colour combination very suitable Colour combination not suitable because colour h...

Page 45: ...lated in the international standard ISO 9241 307 The LCD displays from Fujitsu comply to at least Class I Fujitsu guarantees displays that are free of pixel faults so that only subpixel faults may occur Examples A flat screen display with a resolution of 1280 x 1024 has 1280 x 1024 1310720 pixels Each pixel consists of three subpixels red green and blue making a total of about 3 9 million subpixel...

Page 46: ...ightness and or contrast until you get a picture Message No Signal Check whether the data cable for the monitor is correctly screwed into the monitor port on the computer Check whether the computer is switched on Message Frequency out of range kHz Hz Please change the display mode to 1920 x 1200 with 60 Hz The input signal horizontal frequency and refresh rate at the displayed input does not corre...

Page 47: ...r Setting screen display Page 22 Picture is wrongly adjusted Run the function Factory Recall see Chapter Advanced setting functions Page 26 The Auto Processing message appears Picture disturbances vertical lines Run the function Auto adjust see Chapter Setting screen display Page 22 Picture disturbances horizontal lines picture noise Run the function Auto adjust see Chapter Setting screen display ...

Page 48: ... base Depth 212 7 mm Weight without packaging 5 6 kg Storable display modes 39 Pixel error classes according to ISO 9241 307 Class I Electrical data Analog Positive 0 7 Vpp 75 Ω Video Digital DisplayPort HDMI Synchronisation Separate Sync TTL positive or negative Horizontal frequency 30 kHz 82 kHz multi scanning Refresh rate 48 Hz 76 Hz Maximum pixel rate VGA 165 MHz HDMI 165 MHz DP 165 MHz Power ...

Page 49: ...g modes The picture position and size have been set to optimum values at the factory for the operating modes listed above Depending on the display adapter used it may be necessary to adjust the picture position and size In this case you can change and save the settings see chapter Changing the monitor settings Page 20 For ergonomic reasons a screen resolution of 1920 x 1200 pixels is recommended B...

Page 50: ...576 p 50 Hz 4 3 16 9 1280 x 720 p 50 60 Hz 4 3 16 9 1920 x 1080 p 50 60 Hz 4 3 16 9 SUB D port 6 10 11 15 5 1 Pin Meaning 1 Video input red 2 Video input green 3 Video input blue 4 Ground 5 Ground 6 Video ground red 7 Video ground green 8 Video ground blue 9 5 V DDC 10 Sync ground 11 Ground 12 DDC Data 13 H sync 14 V sync 15 DDC Clock 46 Fujitsu ...

Page 51: ...n Meaning 1 TMDS Data2 2 TMDS Data2 Shield 3 TMDS Data2 4 TMDS Data1 5 TMDS Data1 Shield 6 TMDS Data1 7 TMDS Data0 8 TMDS Data0 Shield 9 TMDS Data0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 N C 15 SCL 16 SDA 17 DDC CEC Ground 18 5 V Power 19 Hot plug detect Fujitsu 47 ...

Page 52: ...positive 4 Lane 2 negative 5 Earth 6 Lane 2 positive 7 Lane 1 negative 8 Earth 9 Lane 1 positive 10 Lane 0 negative 11 Earth 12 Lane 0 positive 13 Connected to earth 14 Connected to earth 15 Auxiliary channel positive 16 Earth 17 Auxiliary channel negative 18 Hot Plug Detect 19 Return for Power 20 Power for connector 3 3 V 500 mA 48 Fujitsu ...

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